Glockner Honda Toyota

BOUGHT MY 4RUNNER FOR $5,000 LESS THAN ANYWHERE ELSE AND SPENT ONLY 45 MIN. AT THEIR SHOWROOM BEFORE I HAD THE KEYS TO MY NEW SUV. YOU CAN'T BEAT THAT! But I made a bad mistake not trusting them to begin w SPENT ONLY 45 MIN. AT THEIR SHOWROOM BEFORE I HAD THE KEYS TO MY NEW SUV. YOU CAN'T BEAT THAT! But I made a bad mistake not trusting them to begin with. I had read a bad review on this dealer as far as financing dept goes. So I was ready for anything when I went to pick up the Toyota 4Runner I was purchasing from them. Because of this, I made a mistake on how much the percentage of financing should've been. In short, I mistakenly though Mack had charged me a higher rate on my SUV than we had agreed upon. Since it was a Sat. when I picked the vehicle up., Mack was not there. I took the car anyway because the price was so very low and Tony was an excellent representative of this dealership. I was still a bit upset with Mack and when an email arrived from Tony asking how I liked my experience at Glockner's, I "unloaded" in an email back to Tony. Mack was kind enough not to let me think I and been taken advantage of. He personally called back the next day and explained what had happened. It was MY MISTAKE ALL ALONG. Mack could've just ignored my ranting because they already had my name on the contract. But, he didn't. He took the time to call me and explain. I let a person I didn't even know, the reviewer, affect my experience with these fine people. I learned a valuable lesson in all of this. When there are 99% favorable reviews and one negative, a person should never expect the worse. It is always good to be aware, but be informed as well. This is an honest dealership with amazing staff, and they treated me with respect and kindness, everyone of them. Also, I was there for about 45min and had my keys and was out the door. We did it all on the phone, and I DIDN'T HAVE TO SIT THERE AND HAGGLE WITH THE MANAGER IN THE BACK LIKE MOST DEALERS DO. The price I paid was $5,000 less than the closest dealer competing for my business. I drove 2 hours from Lexington, KY, because the deal was so worth it! I knew what I was paying and what my payments were before I arrived and they had it all ready to go. In short, DO YOURSELF A FAVOR AND BUY FROM THESE PEOPLE. Even if you have to drive a bit! More

Would recommend the dealership, but not Mike Holbert. I was in the middle of purchasing a car... Mike made a deal with another customer, and took a part off of my car for the other customer's car. I got th was in the middle of purchasing a car... Mike made a deal with another customer, and took a part off of my car for the other customer's car. I got the damaged part. I waited weeks for him to try to find me a "used" part. He never could find one. I wanted the car so talked him down in price instead. More

The Glockner Toyota dealership is a bright spot in Portsmouth. Every person who approached us seemed genuinely pleased to be assisting us and helping us make a good decision about our important purch Portsmouth. Every person who approached us seemed genuinely pleased to be assisting us and helping us make a good decision about our important purchase. Every component of this dealership is polished and professional. It feels so "big city" but is so personal - just like we expect in our small town. I'm proud the Glockners have continued to invest in our community over the generations both in terms of their super business and their amazing philanthropy! More

My husband and I have purchased from Glockners several times over the last 6 years, and will again! Great service, great people, awesome selection! Our most recent purchase was a Chevy Tahoe new at Glockn times over the last 6 years, and will again! Great service, great people, awesome selection! Our most recent purchase was a Chevy Tahoe new at Glockner Chevrolet! Very happy customers! More

The entire staff is friendly and committed to excellence. On the odd occasion they make a mistake, they rectify it without cost. I know and trust their staff and management. On the odd occasion they make a mistake, they rectify it without cost. I know and trust their staff and management. More

My husband and I are always greeted with a smile and a low pressure atmosphere and they always have an ample inventory, they make it easy! low pressure atmosphere and they always have an ample inventory, they make it easy! More

True excellence in sales & service! A dealership that treats you like family and truly cares for thier customers especially AFTER the sale. After my experience, I would not consider purchasing anywhere e treats you like family and truly cares for thier customers especially AFTER the sale. After my experience, I would not consider purchasing anywhere else!!! ?? More

Glockner Honda-Toyota is a dealership whose employees are exceptional in their attention to customers. They are friendly, relaxed, and know the cars they sell inside and out. From the moment I walked in th exceptional in their attention to customers. They are friendly, relaxed, and know the cars they sell inside and out. From the moment I walked in the door, I knew that I had come to the right place to buy a car. Jarod, my salesman; Greg Gulker, the sales manager; and Peggy, the finance manager all were wonderful to work with. Today I took my CR-V in for its first maintenance, and I discovered that the service personnel were also friendly, efficient, and very helpful. Even though this dealership is an hour from my home and there are two Honda dealers which are closer, Glockner is well worth the drive. I have and will continue to recommend them to all everyone I know. More

I recently purchased a 2013 Honda Accord Sport from Glockner Honda Toyota. The sales people were extremely knowledgeable and friendly. They are very low-pressure, allowing the buyer to make thier own Glockner Honda Toyota. The sales people were extremely knowledgeable and friendly. They are very low-pressure, allowing the buyer to make thier own decision about the cars they are looking at. The price of the car was FANTASTIC! No reason to drive to the "big city" when you can get such a great price in a small town setting! Don't be fooled that bigger is better! The people at Glockner treat you like you are royalty! Each person you deal with will take their time to make sure they answer every question you have. Their in-house financing department will help you with loans if you so desire. I cannot say enough good things about this dealership. This is the 3rd vehicle I have purchased from them in the last 5 years. Not only is the sales department excellent, but so is the service department! I would highly recommend them if you are looking for a new or used car. More

I have already told your group but I also should advise you, both Andy and Greg made this experience one of the best I have ever had purchasing a new car. I advised that I was from Georgetown, KY and want you, both Andy and Greg made this experience one of the best I have ever had purchasing a new car. I advised that I was from Georgetown, KY and wanted you best price, just one price. They found a car that I liked, offered it for a price that I thought was fair and we went about the purchase of the car without any haggling over money, they allowed me to test drive the car and afterwards took several hours to explain how the hybrid worked (not just a few items but the entire car) to my wife who will be the primary driver. I was (and still am) impressed. As I told Andy I will recommend anyone that I know who is interested in purchasing a new Toyota or Honda to at least give Andy/Greg a call or contact your company on the internet as the response will be quick and fair. I believe I have one friend (Bill Hoekelman) that is ready to make a connection with Glockner. Have a great day and you can rest easy, you have a great team working for & with you. More