Glockner Honda Toyota
Portsmouth, OH
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Buying a New Car My wife and I originally came to Glockner Honda/Toyota to consider a used late modelToyota 4Runner or Highlander back in late January. We were workin My wife and I originally came to Glockner Honda/Toyota to consider a used late modelToyota 4Runner or Highlander back in late January. We were working with Tony Lafferty. We had certain things we wanted on the vehicle and after looking at several used models, we left without making a purchase. In early April I called Tony and advised him that we had decided to consider a new vehicle. We went back up to Glockner Honda/Toyota and Tony was very accomodating and showed us twoToyota 4Runners that were in inventory that met our criteria. We test drove both vehicles and ultimately decided on a black Limited model with all the things we wanted on it. Tony was extremly accomodating and patient with us. We settled on a fair price for our trade in and a fair price for the new vehilce as well. Tony shepparded us through the process and got the vehicle ready for us while we completed all the paperwork with Peggy Ruggles. Peggy has obviously done this many times before because she went over everything with a fine tooth comb, explaining all of our options and what each form was for. We have purchased most of our vehicles over the years from a Glockner dealership and will continue to do so in the future. We thank everyone at athe dealership for thier heartfelt kindness, respect and honesty. More
I recently purchased a 2014 Honda Civic from Glockner Honda. The sales staff was very helpful and easy to work with. I've bought several new cars and trucks from Glockner Honda and Toyota over the years Honda. The sales staff was very helpful and easy to work with. I've bought several new cars and trucks from Glockner Honda and Toyota over the years and always return due to their excellent service department and competitive pricing. You will not find a more professional and friendly dealership to do business with. More
Kevin was very helpful in locating the truck that I wanted and pricing. The whole transaction went very smoothly. I would highly recommend Glockner Honda/Toyota. wanted and pricing. The whole transaction went very smoothly. I would highly recommend Glockner Honda/Toyota. More
Glockner Honda-Toyota has always been the place for us to visit first when we've needed a new vehicle. The people there are wonderful and especially friendly. We visited there today to service our 2012 Toyo visit first when we've needed a new vehicle. The people there are wonderful and especially friendly. We visited there today to service our 2012 Toyota Rav4 and drove away with a 2014 Toyota Rav4, even though there was absolutely nothing wrong with our 2012, we just fell in love with the new body style of the 2014, we were introduced to Caleb Smith and he was very helpful in all ways of dealing with us. We are so pleased with Glockner Honda-Toyota and would recommend them to anyone looking to purchase a new vehicle. More
I visited two other dealers before going to Glockners. I wanted a car with a manual transmission, and the other dealers that I dealt with were unable to give me a reasonable price for the car models that I wanted a car with a manual transmission, and the other dealers that I dealt with were unable to give me a reasonable price for the car models that I had looked at. But when I arrived at Glockners I met Caleb Smith, who was helpful in making my decision easier. I wanted to test drive a manual Civic, but they didn’t have one on the lot. Even though all their Civics had automatic transmissions, Caleb was able to get me a manual Accord to test drive. After feeling the stick shift in the Accord, Caleb provided an automatic Civic for me to test drive. When I later decided that the Honda Civic was the car that I wanted, Kevin Castle and Greg Gulker helped me in finding the exact color and trim that I wanted on a manual Civic. When we found the car that I was looking for, it only took another few days to get a car delivered to the dealer. When it came time to pick the Civic up, Caleb was there to show and explain the various electronic controls in the car. The paperwork was handled by Peggy Ruggles and later that day I was able to drive it off the car lot with satisfaction. More
Recently while I was getting an oil change on my current Honda, they offered to give me a trade in assessment and then introduced to Caleb Smith. Caleb was very personable and a good listener. He showed m Honda, they offered to give me a trade in assessment and then introduced to Caleb Smith. Caleb was very personable and a good listener. He showed me a couple of cars and then set me up for a test drive. He explained all the basics of the car and handed me the keys. While I was impressed with the Civic I drove, I just wasn't sure if the time was right for me to buy a new car. I explained this to Caleb and he was very understanding and did not pressure me, but did make it clear that he and Glockner's were there for me when I was ready. It only took a couple of days for me to re-evaluate my situation and I sent Caleb an email asking him to work up a few different number options for me. He immediately followed up with a phone call and very quickly sent me an email with all the information I had requested. Caleb invited me back to look over a couple of the Civics. With the affordable pricing Caleb gave me ~ it lead me to consider the EX model which had a few extras. Now excitement was replacing the nerves of getting a new car. There was only one EX left on the lot and I had seen others looking at it as well. I told Caleb I want this car ~ and he made it happen and I drove it off the lot that evening! Caleb introduced me to Matt Conley who immediately made me comfortable about the financing. I had only recently paid off a few bills and was concerned they would not yet show being paid. He relaxed my fears immediately and I ended up seeing my highest credit score ever pop up. Matt knew what he was talking about. I knew one thing I would miss off the car I was trading in was my auto-start. The guys quickly went to work and showed me for a few extra dollars, I could have that luxury on my new car as well. I was then introduced to Peggy Ruggles who took excellent care of me even though it was well past closing time. She explained all of my options and made it clear they were MY options. No pressure. Even though I didn't sign up for all the options, I did find that the extended warranty and the Polysteel package were important to me and didn't change my payment very much at all. Andy Schmidt, Lauren Wamsley and everyone in the service department did a great job of quickly getting my auto-start installed and applied the Polysteel package. They were most accommodating. I am very happy with my new car and highly recommend a trip to Glockner's if you are in the market for a new car. Not only do they run a reputable business, the Glockner family is very community minded and give back to our local area. More
As a past customer, several times, nothing changes. Super friendly and courteous with the customer in mind. At business for service of another vehicle and spoke to Greg Gulker, general manager, as a Super friendly and courteous with the customer in mind. At business for service of another vehicle and spoke to Greg Gulker, general manager, as a lark really, about a 2014 RAV 4. Within 15 minutes, I had two prices on two vehicles with lease payments ready. The vehicle we wanted was not on the lot but after the deal was struck, it arrived the next day from another dealer. After being notified, my wife and I went to Glockners where we were met by Gary Dilley, sales, who was waiting for us and who had the vehicle ready and went over the operation in a very knowledgeable and professional manner while final paperwork was completed. We were whisked through the paperwork by Matt Conley, who had everything ready for us in a polite and conscientious manner. My family has purchased several vehicles from the Glockner Family over the years and they have constantly went out of their way to give us the deal we have wanted and followed up with service and other help needed. I would highly recommend Glockner Honda-Toyota to anyone wanting a great car and a great deal. More
Highly professional, well trained, and very easy to work with on our new Toyota Highlander. Mr. Dilley was very helpful throughout the process and followed up with answers to any questions that we propose with on our new Toyota Highlander. Mr. Dilley was very helpful throughout the process and followed up with answers to any questions that we proposed. We would not hesitate to purchase another vehicle from Mr. Dilley and Glockner Toyota. More
Glockner's really does make it easy. We started looking at a vehicle online on Monday, went out on Wednesday to look at it and drove it home on Friday. Thanks to Tim, Greg and Pete for making it s looking at a vehicle online on Monday, went out on Wednesday to look at it and drove it home on Friday. Thanks to Tim, Greg and Pete for making it so easy to upgrade to a newer van. Peggy was also very helpful with all the paperwork. Great dealership and great experience. We love our van! Could not have been a better experience. More
great people to deal with i have gotten 5 autos from them have not had any bad times dealing with the glockner auto family i will keep buying from them have not had any bad times dealing with the glockner auto family i will keep buying from them More