
Glockner Honda Toyota
Portsmouth, OH

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Amazing service!! I found a car I liked online and then drove to see it on the lot. I was properly greeted and ask if I needed any help. Kevin was very nice and he did I found a car I liked online and then drove to see it on the lot. I was properly greeted and ask if I needed any help. Kevin was very nice and he did not pressure me like most salesmen do. He answered all my questions and during the sale Joe helped me. Joe was very nice and helped with the car buying experience. I would recommend both salesmen that helped me get a nice new car!!! They both got me in and out in no time!!!! More
Great overall experience We used jimmy,and he was excellent he made me and my wife feel very relaxed, we wasn’t pressured to buy he let us choose what we wanted,and helped us We used jimmy,and he was excellent he made me and my wife feel very relaxed, we wasn’t pressured to buy he let us choose what we wanted,and helped us get the van van we wanted.👍🏼👍🏼 More
We got the car and deal that we wanted. We made our deal over the phone with B.J. Stewart, and that is the way it was when we arrived at the dealership. However, we did not appreciate the s We made our deal over the phone with B.J. Stewart, and that is the way it was when we arrived at the dealership. However, we did not appreciate the sales pitch we received when we signed the documents, with the F&I guy, Joe. Specifically, the manner of the attempt/offer to sell us an extended warranty. In it, we were told that the vehicle we were buying had 30+ computers in it, and that "they could go out at any time," and therefore we should purchase a warranty that would extend the coverage on those computers, and other repairs, from 3 to 8 years. We have bought about 10 Toyotas in our lifetime, and the reason we have purchased so many of them and kept them for so many years is their reliability. In short, we expect our Toyotas to last 8-10 years, w/o any major repairs, with regular maintenance. This "pitch" manner made us feel that maybe we were not getting the quality to which we had become accustomed, and that you are just "shooting yourself in the foot," regarding the Toyota brand. This may be a standard pitch for this dealership, and, if so, Joe was just doing his job. We have never bought an extended warranty on anything, and probably will never purchase one, as it just adds to the cost of any purchase, but this was a negative, and if it was my decision to make, I would not try to sell this coverage in this manner. More
Excellent Service Mr. Castle was a big help from day one. I stopped by the dealership interested in a Toyota Tundra w/ a trade in of my vehicle. Mr. Castle and I work Mr. Castle was a big help from day one. I stopped by the dealership interested in a Toyota Tundra w/ a trade in of my vehicle. Mr. Castle and I worked together to come up w/ a great deal. Mr. Castle broke down the numbers for me to show no hidden fees were involved. I was very satisfied w/ my experience. All 5 stars on this deal belong to Mr. Castle. More
Great experience Andy and Kevin helped put me in a good used car and they were great working with me and getting me the payment I wanted. I would recommend them to my Andy and Kevin helped put me in a good used car and they were great working with me and getting me the payment I wanted. I would recommend them to my family and friends! More
Great Experience With Randy Bought a used Toyota spoke with Randy Fryman. Randy was very helpful throughout the whole process! Randy Fryman, Peggy Ruggles, and BJ Stewart made th Bought a used Toyota spoke with Randy Fryman. Randy was very helpful throughout the whole process! Randy Fryman, Peggy Ruggles, and BJ Stewart made the experience very easy an is the biggest reason I shop at Glockner Honda Toyota. Randy also went outside in snow and very low temperatures the next morning to get a double stroller I forgot out of the truck I traded in. Randy had the double stroller inside waiting for me. I was able to come in and grab stroller and go back to work. Thank you Randy for taking care of us! More
Glockner Service Purchased our new Honda Pilot yesterday, Love, love, love it. Thanks to Sales Consultant, Kevin Castle, very professional, great customer service, and Purchased our new Honda Pilot yesterday, Love, love, love it. Thanks to Sales Consultant, Kevin Castle, very professional, great customer service, and accommodating. Straight shooter, honest, and professional. Definitely would recommend anyone looking for a great deal, and want a honest sales consultant to go see Kevin. Thanks again. More
very helpful saleman Went car shopping. spoke with MR. Dilley he was very helpful. people like MR. Dilley and Mrs. Ruggles. is the biggest reason I shop at Glockners. Went car shopping. spoke with MR. Dilley he was very helpful. people like MR. Dilley and Mrs. Ruggles. is the biggest reason I shop at Glockners. More
DeBord - Honda 2019 We had a great experience picking out our new Accord. RANDY FRYMAN was outstanding to work with! We told him what we were looking for and he took g We had a great experience picking out our new Accord. RANDY FRYMAN was outstanding to work with! We told him what we were looking for and he took great care of us. There was absolutely no pressure. We had a good experience with Glockner Chevy a couple of years ago and this experience FAR EXCEEDED our last experience. If you are going to deal with Glockner, RANDY FRYMAN is the "go to guy" as far as we are concerned. Bridgett McGlone was also good to deal with initially over the internet as I had a few questions leading up to our visit. Peggy then "closed" the deal out with us and was very friendly. Prior to leaving Randy made sure everything was in order and saw us off. Thank you Randy Fryman!! More
I had a great experience Went car shopping for my son and I’m the one who bought a car. Salesman knowledgeable, helpful and friendly. Kevin is an asset to this dealership. Went car shopping for my son and I’m the one who bought a car. Salesman knowledgeable, helpful and friendly. Kevin is an asset to this dealership. More