Global Imports BMW
Atlanta, GA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 AM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 6:30 AM - 5:00 PM
Sunday Closed
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Went out of their way to find a car that fit our wants and price range. Efficient and friendly. Made us feel like family during the entire shopping and buying experience. First time I ever texted with and price range. Efficient and friendly. Made us feel like family during the entire shopping and buying experience. First time I ever texted with a sales person at 10 PM because HE WAS WORKING HARD FOR ME!! Thanks Global Imports!! We will be back! More
Travis is a great guy, very helpful, patiently answers all questions. He made the buying experience pleasant. Offered price was very good, didn't really need to negotiate. all questions. He made the buying experience pleasant. Offered price was very good, didn't really need to negotiate. More
Absolutely Horrendous Customer ................"Service" I reached out to Global Imports BMW Atlanta on March 3, 2021 in regards to a Toyota Tundra that they had for sale, & spo ................"Service" I reached out to Global Imports BMW Atlanta on March 3, 2021 in regards to a Toyota Tundra that they had for sale, & spoke with a gentleman by the name of Fernando White who was appointed to me as a salesperson handling the sale of the vehicle. While waiting to hear back from Fernando, I received a call from another dealer about yet another Tundra that I'd inquired about prior to contacting Global Imports BMW, & that one happened to have the same exact specs but was priced lower than Global's, so I made Fernando aware of this, informed him that I'd be going with the better deal & thanked him kindly for his help. Immediately after this, I received an email within the same email thread between Fernando & I...but this time from someone named James Starr who I'd never met nor spoken to prior to this but his email signature identified him as a sales manager for Global Imports BMW Atlanta. In this email message to me, he thought it best to condescend, disrespect, & berate me for not doing business with Global Imports BMW of Atlanta. Wow. I have no idea where this came from or what promoted this person to behave in this manner & so I had to re-read it a few times just to be sure that I wasnt misinterpreting what was being said to me before unloading on Sir James & responding with a few choice words of my own. Add to this that after making Mr. Starr aware of how uncomfortable I felt at his treatment of me & my wishes that he cease from contacting me.....he continued to contact me via email ANYWAY, which I can only assume was intended to taunt me further. I'm unable to attach pics here, but I've posted screenshots of the email exchange & will let those messages speak for themselves. I'm posting this review so that anyone considering doing business with Global Imports BMW Atlanta can have an idea of the types of human beings that Global Imports BMW employs & how said human beings view, treat, & regard their own customers. More
I couldn't have asked for a better experience when buying a car. After terrible experiences at other dealerships, my time buying a vehicle at Global Imports was beyond enjoyable. The team made it easy throug a car. After terrible experiences at other dealerships, my time buying a vehicle at Global Imports was beyond enjoyable. The team made it easy throughout the entire process and got me the car I wanted for a reasonable price. I cannot be more complementary of Mladin. Throughout the entire process, he kept me informed and always worked to make sure I was happy with my purchase. Hussain in finance was also excellent to work with and made the process effortless. More
Another great experience with Global, Pete and Mark. The trade in process and turn in with Brandy was fair and reasonable. Global’s customer experience is seamless and service is the best. Everyone is trade in process and turn in with Brandy was fair and reasonable. Global’s customer experience is seamless and service is the best. Everyone is friendly, knowledgeable and dedicated to building long term relationships. Another great job, guys! More
I’ve been working with Max for a few years now. He really goes out of his way to explain issues and listens to the problems. Good communication and when needed, is a great customer advocate! really goes out of his way to explain issues and listens to the problems. Good communication and when needed, is a great customer advocate! More
Everyone was wonderful to work with from beginning to end! Omid was very helpful throughout the entire process. I would definitely buy a vehicle from here again (: end! Omid was very helpful throughout the entire process. I would definitely buy a vehicle from here again (: More
Very courteous, professional, and thorough. 2nd purchase at this dealership and have been a loyal customer of their service department for 15 years. Omid and Mark were fantastic!! at this dealership and have been a loyal customer of their service department for 15 years. Omid and Mark were fantastic!! More
Awesome deal buying my 2019 genesis ultimate and trade value. I cannot describe the great deal I got on price and trade. I cannot express my appreciation for Ferdinand enough. Thank you. value. I cannot describe the great deal I got on price and trade. I cannot express my appreciation for Ferdinand enough. Thank you. More
Ferd, really help us alot. During or purchase. Since this is our first luxury car purchase, he convinced us that no other than the bmw. And IT WAS GREAT! THANKS FERDINAND! But miner problem with the finan is our first luxury car purchase, he convinced us that no other than the bmw. And IT WAS GREAT! THANKS FERDINAND! But miner problem with the financial department through kunal. We thought we were getting 1.9% but turns out to be. Didn't find out until we get home 2.9%. It will nice to let us know that in the beginning. More