Global Imports BMW

My wife and I came in fairly certain with what we wanted. Rick Hern helped us right away. We were initially interested in a lease but with Rick's help as well as one of his managers, they found us an alterna Rick Hern helped us right away. We were initially interested in a lease but with Rick's help as well as one of his managers, they found us an alternate form of financing that suited us better. There was a small hiccup when the interest was left off. For that reason, we got an extremely good deal as they felt bad about it. This is a no xx dealership, fully transparent and very professional. More

I paid for a tire already under warranty, I explained that and I'm returning for the 3rd time same issues. Nice facility but they can step up there game. that and I'm returning for the 3rd time same issues. Nice facility but they can step up there game. More

This. Isomers is ABSOLUTELY AWFUL! It is a great buying experience as long as you don’t have any issues. I bought my first Bmw there and didn’t have any issues with it in 2015. I bought a 2019 there... a experience as long as you don’t have any issues. I bought my first Bmw there and didn’t have any issues with it in 2015. I bought a 2019 there... and it was a lemon right out of the gate. Recently I have had engine issues (after several other issues... that are still not fixed) and they are not willing to do anything about it. I. Order for me to get a new car, they want me to tack on $6K plus all the other normal fees that come when you get a new car. My car only had $19k miles. According to KBB, it is $8K more than. I owe. It’s never been in an accident and they put a fraudulent accident report on carfax. It is totally ridiculous. I am currently looking into my legal issues. Travis Robinson is the sales guy. Do not use him. Peter Bearsch... is over that location... totally awful. No customer service or follow up. Not to me stop. The Service Department is totally incompetent. More

This dealership is AWFU! Everything is good when you are purchasing a vehicle. The first one I purchased was great and no issues with the vehicle. The 2nd/Current one has had issues from day one... and no purchasing a vehicle. The first one I purchased was great and no issues with the vehicle. The 2nd/Current one has had issues from day one... and now, issues with the engine. It's only two years old with 19K miles... and BMW doesn't want to replace it. The service department lies. Travis Robinsone was my sales guy and has done absolutely nothing to assist me. Peter Bearsch is over the dealership and has given me the run around and expects that I keep a car that has had several issues. If I want to get into a new one, they expect me to pay all the same fees as if I was a new customer. The only reason I want to replace my car is because it is a Lemon. So, everything is fine UNTIL you have an issue. So... I am expected to keep a car that has had issues right out of the gate AND recently had engine issues AND pay $6K to get into a new car, because of BMWs issues... Really??? I have been treated badly from the beginning of these issues. Given the run around, no one contact me to discuss the issues, having to call several people to get any assistance. I didn't get any response until I filed a BBB Complaint. And the first thing Travis Robinson asked me to do was close it. They are only concerned about how they look, not how they treat people. Also... when you buy a car here, they ask you to submit this reviews... so, that people can think they are doing such a great job. THEY ARE AWFUL!!! More

Mr. Arnold Harper is an awesome sales associate. He went the extra mile to secure a vehicle for me. I highly recommend him. His professionalism is above reproach. the extra mile to secure a vehicle for me. I highly recommend him. His professionalism is above reproach. More

Mr Travis Robinson is a great salesperson. He answers all our questions patiently. We are very happy to have such an experience and bought the car of my dreams. our questions patiently. We are very happy to have such an experience and bought the car of my dreams. More

We were looking for a car for our teenage daughter. Purchased a used 2013 Mercedes GLK 350 from this dealership. Jake was great, came across as very trustworthy. We took the car to a Mercedes dealershi Purchased a used 2013 Mercedes GLK 350 from this dealership. Jake was great, came across as very trustworthy. We took the car to a Mercedes dealership to get it inspected and they were impressed with the vehicle’s condition. We will definitely do business with Jake from Global Imports in the near future but, we will be shopping for myself and momma instead of the kids 😃. . More

Global BMW has been the ultimate buyer experience. It's like being around family that are do personal and professional, I always hate to leave, I've purchased 3 vehicles and plan on purchasing several more like being around family that are do personal and professional, I always hate to leave, I've purchased 3 vehicles and plan on purchasing several more. Thank you Pete drexler for being our number one family member. More

My salesperson (Jake) and the manager went above and beyond to make the entire process easy and enjoyable. Would highly recommend Global BMW to anyone in the market for a new toy. beyond to make the entire process easy and enjoyable. Would highly recommend Global BMW to anyone in the market for a new toy. More

Ray is a super star! Very knowledgeable and Ray is a super star! Very knowledgeable and professional. He called to confirm the appointment-he was prepared and made the sales process easy and e Ray is a super star! Very knowledgeable and professional. He called to confirm the appointment-he was prepared and made the sales process easy and enjoyable. More