Global Imports BMW

I obtained my BMW 530e in November 2019. At the time, I requested a lease (I have leased countless vehicles over time, including 3 prior BMWs). I was provided a "lease agreement", which the dealership refe requested a lease (I have leased countless vehicles over time, including 3 prior BMWs). I was provided a "lease agreement", which the dealership referred to as BMW Owner's Choice. I was told that this is how you lease a vehicle in Georgia. I didn't think twice. 2.5 years later I went to register the vehicle in another state. That state would not register the vehicle due to the conflict of (i) my name on the title and (ii) the lease structure of the financing agreement. Even if they could register the vehicle, it would have required a full tax payment on the leased vehicle despite only 6 months less on the lease (since my name was on the title). Apparently BMW created this structure to circumvent leasing laws in Georgia, yet neither BMW Financial Services nor Global Imports BMW provided any DISCLOSURES around the implications of this, including the challenges with registering the vehicle in another state. I received zero response from the dealership after 7 phone calls. Always promises of return calls, and nothing. They then responded to my BBB complaint with my personally identifiable information, which is absolutely terrible business practice. Stay far away!! More

0 stars.Hey guys so this is my honest review about this 0 stars. Hey guys so this is my honest review about this bmw dealership. On the 3rd of may 2021 I made a purchase from global bmw of Atlanta , 0 stars. Hey guys so this is my honest review about this bmw dealership. On the 3rd of may 2021 I made a purchase from global bmw of Atlanta , My sales rep was Greg petty. I made a purchase of a 2014 BMW X5 At The test drive I’ve noticed a very strange sound and mentioned it to the rep he told me a couple days after , that it was the tires , that their bmw shop would replace the tires , Well nothing of that happened neither I’ve got any paper work for the work, on my way back to Florida I’ve started noticing that the car was loosing power . I took it to my house mechanic cause at this moment I couldn’t trust bmw at any word . I get at my mechanic I found out , that the front 2 tires are about 80-90 % thread not brand new Now the best part the rear passenger side tire had cracks and was lower then safe depth ratios. Then I found out they never did a tune up on the vehicle I purchased but the sales rep promised me it was done . So right after I made the purchase I hade to replace 1 tire that costed about 650$ then tune up new spark plugs and coils another 900$ so in total I had to spend 1550$ after my purchase Very unsatisfied with their service as well their reps. I do not recommend to do business here because they do not appreciate it . And if this comment get deleted I will keep adding this review so consumers can know what they are about to put up with. Multani. More

Very impressed with Global Imports! It's always tough to move to a new state and leave behind all of your "go to" people. So I was nervous to go to a new dealership in a new state but my previous dealer rec move to a new state and leave behind all of your "go to" people. So I was nervous to go to a new dealership in a new state but my previous dealer recommended Peter and his team at Global Imports. I could not be happier with my experience. They listened to what I was looking for and what I could pay, and delivered beyond my expectations. Everyone was really nice and Abel was amazing at making sure I understood all of the features of my new car. And what would usually take a whole day to get done was wrapped up in just a few hours (thanks Brandy!). Getting into a new car is often stressful and time consuming, but Global Imports actually made the experience fun! Thank you! More

Deon was very professional and did an excellent job for us. He kept us informed during the entire process and made our experience very pleasant. I highly recommend him and hope that we'll be able to work us. He kept us informed during the entire process and made our experience very pleasant. I highly recommend him and hope that we'll be able to work together on another deal later. Great dealership all around! More

Very bad experience with the service department. Not worth going there again, I sure will service my BMW530I at another dealership in the future, picked up the car that supposed to be ready, not washed worth going there again, I sure will service my BMW530I at another dealership in the future, picked up the car that supposed to be ready, not washed nor vacuumed and even the oil change warning was not cleared after the service was done, not even sure they performed the service that I paid for. I think a Kia dealership will offer better service than yours. More

So I work for Echopark which is sister company’s to sonic automotive I first visited the lonestar Chevy dealership in Texas and it was the worst experience ever. So I then started shopping at our Global BMW automotive I first visited the lonestar Chevy dealership in Texas and it was the worst experience ever. So I then started shopping at our Global BMW store in ATL. From start to finish was a complete 360 from what I experienced at the Chevy store. I first was introduced to Ashley and she has the most laid back and easy going attitude. She made me feel like I was at home. And in no time she directed the right person to me she even followed up and congratulated me after everything. and then that’s when I met chevene he was very helpful and quick about making this deal happen. The original car was sold before I could get it but in less than 20 minutes Chevene had a replacement exactly like it. You guys have a fantastic team in Atlanta with a Great culture. More

Excellent service from Andrej. He really went above and beyond. He set up everything. All I had to do was walk in and sign. It was very easy. beyond. He set up everything. All I had to do was walk in and sign. It was very easy. More

Buying my new car was an incredible experience! Excellent salesman! The financing was easy and I did not have to wait a long time! I would highly recommend Global Imports! salesman! The financing was easy and I did not have to wait a long time! I would highly recommend Global Imports! More

Not the best Experience, I definitely overpaid and was pressured with Add on’s. After two weeks of ownership I had to return to the service department for warranty work. pressured with Add on’s. After two weeks of ownership I had to return to the service department for warranty work. More

I have bought several BMWs from this dealership and I’m always satisfied with the service and the sales people selling me my cars. I will continue to use them in the future. always satisfied with the service and the sales people selling me my cars. I will continue to use them in the future. More