Global Imports BMW

Process was seamless and everyone at Global was so helpful and professional. Their level of customer service made elevated the experience. helpful and professional. Their level of customer service made elevated the experience. More

Great service, Great experience. Tyrone was awesome and patient. Will definitely recommend to my friends. Tyrone was awesome and patient. Will definitely recommend to my friends. More

Everyone was pleasant and helpful. Our particular salesman, Dean DeSousa, was patient and thorough and got us to the end of the purchase with his perseverance and desire to make us hap Our particular salesman, Dean DeSousa, was patient and thorough and got us to the end of the purchase with his perseverance and desire to make us happy with our choice. Once I can figure out all the bells and whistles in this car I know I will enjoy it and I am especially please with all the safety features. Mary M Poe More

Greg took over from Pete and the service continued to be great. Also speedy with the financial guy - can't remember his name! great. Also speedy with the financial guy - can't remember his name! More

Great customer service from Charles Reed. Will definitely buy again. Why is there a 15 word minimum when this is all I wanted to say?????? Will definitely buy again. Why is there a 15 word minimum when this is all I wanted to say?????? More

After going round and round with one sales rep, Greg got involved and was great. Although everything was discussed prior to my arrival and paperwork approved, it still took over 3 hours to get my new vehic involved and was great. Although everything was discussed prior to my arrival and paperwork approved, it still took over 3 hours to get my new vehicle and still wasn't able to fully review all new features of my car. More

This is the second BMW I bought and I had a terrible experience. The moment I completed the purchase, the sale Manager stopped answering my calls and text messages. I also tried calling the post sales s experience. The moment I completed the purchase, the sale Manager stopped answering my calls and text messages. I also tried calling the post sales service department and every-time I was told that someone will check based on my query and come back. And no one did for almost 6 weeks. Really disappointed and disgruntled loyal BMW customers. More

Our experience at Global Imports was GREAT. The sales representative Samuel was better than expected. this is our second purchase from Global. Everyone was friendly and cordial. The sales representative Samuel was better than expected. this is our second purchase from Global. Everyone was friendly and cordial. More

the buying experience here was amazing, the price listed for the vehicle was more than fair and the salesman sam opera went above and beyond. he was very professional and very helpful through all the steps for the vehicle was more than fair and the salesman sam opera went above and beyond. he was very professional and very helpful through all the steps More

Worst experience than any user car dealer down the road. Stay away from Global Imports BMW, Atlanta. Bought a 2021 X5 CPO. - Got title after 1 1/2 months. Paid full, took delivery on Nov 27th, 2023, but ti Stay away from Global Imports BMW, Atlanta. Bought a 2021 X5 CPO. - Got title after 1 1/2 months. Paid full, took delivery on Nov 27th, 2023, but title says purchase date as 1/2/2024. Suspicious. No response from GM Mark Tischler, Mark Copper, or salesman Bennett despite 6 mails and follow-ups. No responses to text messages either. - Still on temp tag after 2 1/2 months. No permanent tag received yet. - During the sales process, they were okay /nice but made me come to the dealership for missing owners manual, which was okay. However, they did not even bother to fill the gas tank up at the time of delivery. I never imagined a premium car dealership would behave like this and that too after a $50k+ purchase. Take your money and peace elsewhere. More