Global Auto Mall - Service Center

My rating for this dealership is based primarily upon the service rep. with whom I have dealt over the past several years. Greg is a terrific service rep who not only makes certain that the vehicle is thorou service rep. with whom I have dealt over the past several years. Greg is a terrific service rep who not only makes certain that the vehicle is thoroughly checked at each service appointment, but he does not suggest to replace or repair expensive items that he believes can wait at least until the next service appointment. He very much has the customer's interests and pocketbook in mind, which is much appreciated. I have had one instance in the past when the vehicle had to be returned because the replacement part installed was defective, but Greg made it a point to get me in right away and arranged for a loaner car, so that I would not miss any further time from work. If I purchase another Jeep in the future, I would not hesitate to go to Global, and strongly recommend Global to anyone looking to buy one of the brands they sell who reside or work in Union, Somerset, Morris or Middlesex counties within NJ More

I went to get my jeep liberty serviced, changed oil and filter.They are very friendly and helpful they offer you coffee and have a nice waiting room. I was satisfied with work they did on my car. filter.They are very friendly and helpful they offer you coffee and have a nice waiting room. I was satisfied with work they did on my car. More

Excellent service and clear communication regarding the issues with the vehicle.Excellent service and clear communication regarding the issues with the vehicle.Excellent service and clear communication reg issues with the vehicle.Excellent service and clear communication regarding the issues with the vehicle.Excellent service and clear communication regarding the issues with the vehicle. More

Service dept was friendly, polite, and everyone was willing to help. I had an oil change, jack mount done on my car, and they washed it also! Very happy with their service! willing to help. I had an oil change, jack mount done on my car, and they washed it also! Very happy with their service! More

I went in for scheduled service, just an oil change. i was treated with courtesy, my car was serviced quickly, it was washed, and I was on my way very soon. The staff was always aware that i was there; I was treated with courtesy, my car was serviced quickly, it was washed, and I was on my way very soon. The staff was always aware that i was there; I never got the sense that I had been or was about to be forgotten. I can't think of anything that would have made this a better experience. Everything was just as it should have been. More

I have been going to Global since 1997 and I would NEVER go anywhere else. The Service Dept. employees treat you with respect & great knowledge. Thomas Nesbit & Charles Chirichello have always given me fa go anywhere else. The Service Dept. employees treat you with respect & great knowledge. Thomas Nesbit & Charles Chirichello have always given me fantastic service and always with a smile. I have never had any problems with any repairs; they are always done correctly the first time. The employees are true professionals -- I would recommend anyone looking for a new car, or great service to go to Global Auto Mall. More

From start to finish Greg did a great job. He described the service options in clear detail. I would strongly recommend Global to anyone looking for a quality service dept. the service options in clear detail. I would strongly recommend Global to anyone looking for a quality service dept. More

I am still getting used to dealerships outside of Michigan, but Greg at Global is friendly and knowledgeable. My car was serviced in the time promised. The only complaint that I have is the Technic Michigan, but Greg at Global is friendly and knowledgeable. My car was serviced in the time promised. The only complaint that I have is the Technician didn't reset the change oil warning. More

Greg was very professional from start to finish during my recent service visit to Global Automall. Couldn't have been nicer and more accommodating. Although not Greg's fault, my brand new 2012 Jeep Grand Che recent service visit to Global Automall. Couldn't have been nicer and more accommodating. Although not Greg's fault, my brand new 2012 Jeep Grand Cherokee with only 4,000 miles suffered some minor damage to the front bumper while the service tech was driving into the garage to begin routine first oil change service to my vehicle. Greg and the service tech were extremely appologetic and immediately brought my Jeep to the body shop for repairs after first competing the oil change service. I was promptly provided with a loaner. This all happened on a Monday and by Friday of the same week my Jeep was repaired like new. My only gripe, I felt I should have been offered some future free service on my vehicle for my "pain and suffering" and inconvenience to my brand new Jeep. Other than that, so far so good with my Global Automall experience from sales to service. By the way, I purchased my vehicle in February 2012. Mark Dalyai More

I've been a customer for purchase and service since 2003 for my SantaFe. The service department has always treated me fairly and with courtesy. The keep me appraised of the progress of the service so I just for my SantaFe. The service department has always treated me fairly and with courtesy. The keep me appraised of the progress of the service so I just don't sit as a lost soul. Thanks More