Global Auto Mall - Service Center
North Plainfield, NJ
191 Reviews of Global Auto Mall - Service Center
I have no complaints at all with the service team at Global Automall. I worked with Debra, who listened carefully to all of my questions that I had concerning my first oil change. Debra was very sincere Global Automall. I worked with Debra, who listened carefully to all of my questions that I had concerning my first oil change. Debra was very sincere in making sure to provide answers to my questions and if she couldn't she directed me to someone who could. Overall, I am very pleased with Debra and the service team for the work they did. Job well done. More
Everyone from the service consultant ,the cashier, the service tech and john the man who drove the me home and back again to my jeep were very freindly and pleasant people I had a very good exprincnce. I service tech and john the man who drove the me home and back again to my jeep were very freindly and pleasant people I had a very good exprincnce. I bought the jeep from salrono/dunae and stopped going there becase the of hte are rude and cocky attitude that seeems to be fostered by there service manager Geogre and I have heard bad things about him from other people also. Your dealership was the polar oppsitte and I will make sure to tell that to all my friends, family and neighbors. More
My rating for this dealership is based primarily upon the service rep. with whom I have dealt over the past several years. Greg is a terrific service rep who not only makes certain that the vehicle is thorou service rep. with whom I have dealt over the past several years. Greg is a terrific service rep who not only makes certain that the vehicle is thoroughly checked at each service appointment, but he does not suggest to replace or repair expensive items that he believes can wait at least until the next service appointment. He very much has the customer's interests and pocketbook in mind, which is much appreciated. I have had one instance in the past when the vehicle had to be returned because the replacement part installed was defective, but Greg made it a point to get me in right away and arranged for a loaner car, so that I would not miss any further time from work. If I purchase another Jeep in the future, I would not hesitate to go to Global, and strongly recommend Global to anyone looking to buy one of the brands they sell who reside or work in Union, Somerset, Morris or Middlesex counties within NJ More
I went to get my jeep liberty serviced, changed oil and filter.They are very friendly and helpful they offer you coffee and have a nice waiting room. I was satisfied with work they did on my car. filter.They are very friendly and helpful they offer you coffee and have a nice waiting room. I was satisfied with work they did on my car. More
Excellent service and clear communication regarding the issues with the vehicle.Excellent service and clear communication regarding the issues with the vehicle.Excellent service and clear communication reg issues with the vehicle.Excellent service and clear communication regarding the issues with the vehicle.Excellent service and clear communication regarding the issues with the vehicle. More
Service dept was friendly, polite, and everyone was willing to help. I had an oil change, jack mount done on my car, and they washed it also! Very happy with their service! willing to help. I had an oil change, jack mount done on my car, and they washed it also! Very happy with their service! More
I went in for scheduled service, just an oil change. i was treated with courtesy, my car was serviced quickly, it was washed, and I was on my way very soon. The staff was always aware that i was there; I was treated with courtesy, my car was serviced quickly, it was washed, and I was on my way very soon. The staff was always aware that i was there; I never got the sense that I had been or was about to be forgotten. I can't think of anything that would have made this a better experience. Everything was just as it should have been. More
I have been going to Global since 1997 and I would NEVER go anywhere else. The Service Dept. employees treat you with respect & great knowledge. Thomas Nesbit & Charles Chirichello have always given me fa go anywhere else. The Service Dept. employees treat you with respect & great knowledge. Thomas Nesbit & Charles Chirichello have always given me fantastic service and always with a smile. I have never had any problems with any repairs; they are always done correctly the first time. The employees are true professionals -- I would recommend anyone looking for a new car, or great service to go to Global Auto Mall. More
From start to finish Greg did a great job. He described the service options in clear detail. I would strongly recommend Global to anyone looking for a quality service dept. the service options in clear detail. I would strongly recommend Global to anyone looking for a quality service dept. More
I am still getting used to dealerships outside of Michigan, but Greg at Global is friendly and knowledgeable. My car was serviced in the time promised. The only complaint that I have is the Technic Michigan, but Greg at Global is friendly and knowledgeable. My car was serviced in the time promised. The only complaint that I have is the Technician didn't reset the change oil warning. More