Global Auto Mall - Service Center

I have purchased 2 cars from Francisco Chaparro (Hyundai Elantra and Jeep Commander) and he has been great. Both cars I try to always have them serviced at the dealership because I trust the work they do. I Elantra and Jeep Commander) and he has been great. Both cars I try to always have them serviced at the dealership because I trust the work they do. I rarely give out Great reviews because there is always room for improvement, but I do think that after shopping at many car dealerships in NJ, I came back to Global because of the service I have received. Regards, Henry PS...Fix your guest Wi-Fi please :) More

The staff was very friendly and hearing to them deal with other customers - i found them to be very sympathetic and did there best to work with people. The waiting area for service is nice and refreshment other customers - i found them to be very sympathetic and did there best to work with people. The waiting area for service is nice and refreshments where offered. I also liked that a complimentary car wash was offered and given - i was planning on getting a washed and they saved me $12. I purchased the extended maintenance on my car so the best part was signing the bill and having a $0 bottom line. A positive experience all around from purchasing my car to my first oil change. This is the second car we have purchased from Global and will defiantly be going back when in need of another car. More

A very positive experience. Debra was very nice to meet first thing on a Saturday morning. Very friendly, funny and a great personality which is needed for a service area. She seemed like she truely care first thing on a Saturday morning. Very friendly, funny and a great personality which is needed for a service area. She seemed like she truely cared. Very easy to schedule an appointment, check in is quick. When all is complete the car is washed and driven right to me. No searching like in other dealerships. Great job by all. Jim Bridgewater NJ More

I am giving my rating because of the fine4 experience during my service. I arived for my scheduled appointment on time and within 5 minutes, on a saturday no less, my car was ready to be serviced. The s during my service. I arived for my scheduled appointment on time and within 5 minutes, on a saturday no less, my car was ready to be serviced. The servicemen also let me know what were potential issues with my car that they could fix at that time or later depending what was best for me. Great service is hard to find so i was pleased. More

I recently purchased a new Elantra from Lester Glenn in Toms River (about 40 min from home). As part of the deal, I received free oil changes for lifetime of vehicle.I preferred to have my maintenance done Toms River (about 40 min from home). As part of the deal, I received free oil changes for lifetime of vehicle.I preferred to have my maintenance done At Global Automall since I work nearby (10 min away). Rick was so accomdating and even though I did not purchase my vehicle from this facility, he agreed to honor my free lifetime oil changes in exchange for having them provide my regular maintenance service. I am so thrilled and appreciative of this. If this is an indication of how they run their total business, I would highly recommend them! More

I have been to dealers before and was never happy with the way i was treated. I am on my 2nd car with Global Auto Mall and i don't think i would go to any other dealer again. My service consultant is Ja the way i was treated. I am on my 2nd car with Global Auto Mall and i don't think i would go to any other dealer again. My service consultant is James Kursay and for the last 2 yrs, he has greeted me with a very professional attitude. He is kind and goes over my service reports in detail and keeps me informed with the recommended maintenance for the mileage that my car is at. More

Greg makes every visit to Global Auto Mall quick and painless. He goes out of his way to make sure that my concerns are being addressed from start to finish and that I am comfortable during my visit to painless. He goes out of his way to make sure that my concerns are being addressed from start to finish and that I am comfortable during my visit to the service department. I will continue to visit Global Auto Mall because of the exceptional service I receive from Greg and Gus! More

I gave this dealership's service department a five star rating because from beginning to end my experience was a positive one. Easy breezy. When I called I got the appointment date and time that I wanted rating because from beginning to end my experience was a positive one. Easy breezy. When I called I got the appointment date and time that I wanted. When I arrived at the service desk I was given a token for a free cup of coffee then proceeded to speak with Greg Terracciano who I found to be friendly and easy to work with. My car was ready right on time and the work done was to my complete satisfaction and to top that, the price was much lower than I expected it to be. They even gave me a free car wash! GLOBAL ROCKS!! More

Greg explained all the service that my 2009 Jeep would require. He expalined that the harsh winter may have taken a toll on the differential. After due consideration I decided to service my vehicle per require. He expalined that the harsh winter may have taken a toll on the differential. After due consideration I decided to service my vehicle per his recommendations. He was very knowledgable. I also found the cost could be reduced by applying one of my discounts for being a loyal customer. Overall, the experience was better than expected and was completed in less time than estimated. I will return to Global for all my future service. More

Had a service done on Saturday May 14, 2011, and though it was busy, they took the jeep and did the service fairly quickly. Worked with a great Service Consultant Greg Terracciano, who explained the ser it was busy, they took the jeep and did the service fairly quickly. Worked with a great Service Consultant Greg Terracciano, who explained the service detail, and cost. First class treatment by all I dealt with, and when I walked to lot looking for a used vehicle and or a new vehicle there was plenty of help in the lot. This is the same level of service on every trip to the dealer. Ron More