Global Auto Mall - Service Center
North Plainfield, NJ
191 Reviews of Global Auto Mall - Service Center
The demeanor of the employees was very friendly and professional. There were no perceived hidden agendas and I felt as if I were dealt with in a fair and reasonable manner. Drop-off was FAST and pick-u professional. There were no perceived hidden agendas and I felt as if I were dealt with in a fair and reasonable manner. Drop-off was FAST and pick-up was smooth and easy. More
I have never had any issues with there service or sales department. My service writer Greg has always been nothing but the best and when i have called last minute for service they have always taken care of department. My service writer Greg has always been nothing but the best and when i have called last minute for service they have always taken care of me and my service issues. More
Debra was wonderful- friendly and courteous...She explained what was going to be done to my vehicle as well as how long it would take, so I knew just what to expect. She even looked to see if she cou explained what was going to be done to my vehicle as well as how long it would take, so I knew just what to expect. She even looked to see if she could find me any discounts on my service! I love the car wash at the end of service and the fact that the mechanic did not change my seat settings. More
super service. all work done professionaly and on time. pleasure doing business with this dealership. best dealer service i've had in more then 60 years of driving and servicing autos. don schwartz pleasure doing business with this dealership. best dealer service i've had in more then 60 years of driving and servicing autos. don schwartz More
Service was quick and efficient. Debra was courteous and quick in getting me in and out. I would definitely reccommend this dealership service department to others. quick in getting me in and out. I would definitely reccommend this dealership service department to others. More
Greg did an excellent job taking care of me and the Jeep. The verdict is still out on whether the vehicle is 100% fixed. Brought Jeep Cherokee in for a tapping in noise in engine. After working on it the ta The verdict is still out on whether the vehicle is 100% fixed. Brought Jeep Cherokee in for a tapping in noise in engine. After working on it the tapping noise in engine was quieter but not completly removed. I was told that some noise will still be heard. The vehicle is brand new (purchased in Dec. 2011, 7000 miles on it) and when I bought it there was NO noise. So my concern is why should I hear any noise. I will continue to see if noise gets worse... if so back to Global. More
Jeep window problem for the 4th time but taken care of propely. Greg did a great job. Went in to set up an appointment but fixed right th ere and then. The window is not service problem it it a jeep pr propely. Greg did a great job. Went in to set up an appointment but fixed right th ere and then. The window is not service problem it it a jeep problem but wasn't charged enen though it is out of warranty. More
Greg is always couteous and professional. Any questions and/or concerns that I may have are handled in the most efficient and expeditious manner and addressed to a satisfactory level. and/or concerns that I may have are handled in the most efficient and expeditious manner and addressed to a satisfactory level. More
Super fast check in, car was ready in about an hour. Super fast check in, car was ready in about an hour. Waiting rooms are comfortable, was able to work at a desk on my laptop. Everyone is extrem Super fast check in, car was ready in about an hour. Waiting rooms are comfortable, was able to work at a desk on my laptop. Everyone is extremely friendly. More
Greg Terracciano did everything he could to make my service experience goes as smoothly as possible. Customer service at it's best. I will continue to use Global's Service Dept. for all of my Jeep repa service experience goes as smoothly as possible. Customer service at it's best. I will continue to use Global's Service Dept. for all of my Jeep repairs. S. March More