Global Auto Mall - Service Center

Debra was wonderful- friendly and courteous...She explained what was going to be done to my vehicle as well as how long it would take, so I knew just what to expect. She even looked to see if she cou explained what was going to be done to my vehicle as well as how long it would take, so I knew just what to expect. She even looked to see if she could find me any discounts on my service! I love the car wash at the end of service and the fact that the mechanic did not change my seat settings. More

super service. all work done professionaly and on time. pleasure doing business with this dealership. best dealer service i've had in more then 60 years of driving and servicing autos. don schwartz pleasure doing business with this dealership. best dealer service i've had in more then 60 years of driving and servicing autos. don schwartz More

Service was quick and efficient. Debra was courteous and quick in getting me in and out. I would definitely reccommend this dealership service department to others. quick in getting me in and out. I would definitely reccommend this dealership service department to others. More

Greg did an excellent job taking care of me and the Jeep. The verdict is still out on whether the vehicle is 100% fixed. Brought Jeep Cherokee in for a tapping in noise in engine. After working on it the ta The verdict is still out on whether the vehicle is 100% fixed. Brought Jeep Cherokee in for a tapping in noise in engine. After working on it the tapping noise in engine was quieter but not completly removed. I was told that some noise will still be heard. The vehicle is brand new (purchased in Dec. 2011, 7000 miles on it) and when I bought it there was NO noise. So my concern is why should I hear any noise. I will continue to see if noise gets worse... if so back to Global. More

Jeep window problem for the 4th time but taken care of propely. Greg did a great job. Went in to set up an appointment but fixed right th ere and then. The window is not service problem it it a jeep pr propely. Greg did a great job. Went in to set up an appointment but fixed right th ere and then. The window is not service problem it it a jeep problem but wasn't charged enen though it is out of warranty. More

Greg is always couteous and professional. Any questions and/or concerns that I may have are handled in the most efficient and expeditious manner and addressed to a satisfactory level. and/or concerns that I may have are handled in the most efficient and expeditious manner and addressed to a satisfactory level. More

Super fast check in, car was ready in about an hour. Super fast check in, car was ready in about an hour. Waiting rooms are comfortable, was able to work at a desk on my laptop. Everyone is extrem Super fast check in, car was ready in about an hour. Waiting rooms are comfortable, was able to work at a desk on my laptop. Everyone is extremely friendly. More

Greg Terracciano did everything he could to make my service experience goes as smoothly as possible. Customer service at it's best. I will continue to use Global's Service Dept. for all of my Jeep repa service experience goes as smoothly as possible. Customer service at it's best. I will continue to use Global's Service Dept. for all of my Jeep repairs. S. March More

My name is mrs. Colon, my husband died three months ago and didnt know where to bring my car. A friend told me to take it to global automall on rte 22. I know christmas is in December but i met a great per and didnt know where to bring my car. A friend told me to take it to global automall on rte 22. I know christmas is in December but i met a great person from global. I drove into the service garage and was met by a nice young man who intructed me to go to the front counter they were so very nice and asked me to wait and while i was waiting there was a man who greeted everyone and was joking with everyone. I thought he was a greeter hired to greet everyuone as they came in. When my name was called that same man took care of me. he said his name was Rick the service manager I figured i'd end up with a huge bill and being taken advantage of but i wasnt my bill was only $70. We talked for a minute and i told rick i was by myself and he said well no longer you are now a part of the Global family he told me I could call anytime or stop down anytime for anything it doesnt even have to be for just the car. God bless you Global for having a man like Rick working there Thank you for the lovely expierence. Mrs Colon More

greg is knowledgable and friendly i'm very satisfied greg is knowledgable and friendly i'm very satisfied with the service prices are reasonable when compared to local competition salesmen and service greg is knowledgable and friendly i'm very satisfied with the service prices are reasonable when compared to local competition salesmen and service rep(Greg) are on the ball More