Glenwood Springs Volkswagen - Service Center

Amazing service!! Chris and Tyler were amazing. They had my Passat in and in out in 45 minutes. They were super nice and helpful. Take your car here! Chris and Tyler were amazing. They had my Passat in and in out in 45 minutes. They were super nice and helpful. Take your car here! More

AMAZING! Tyler and Chris are over the top amazing. They have been assisting with my VW for about 2 years now and are very attentive, efficient and simply nice Tyler and Chris are over the top amazing. They have been assisting with my VW for about 2 years now and are very attentive, efficient and simply nice people! They lent me a loaner car the last visit and this time, I was in & out in 30 mins! They were able to squeeze in my appointment after hearing about my issue with my VW and I am beyond thankful for their services and professionalism. Car emergencies are not so bad when you have really good people to help. I trust them to get the job done right and they are HIGHLY recommended! More

VW Service Dept Service as promised, on time and complimentary shuttle. Friendly staff that takes time to get to know you and take care of your vehicle, and it is ser Service as promised, on time and complimentary shuttle. Friendly staff that takes time to get to know you and take care of your vehicle, and it is serviced and washed, ready when you are shuttled back to pick up your car! More

recall service Tyler and Chris have always been friendly, professional and accommodating whenever I have to come into the dealer. They are on time with appointments Tyler and Chris have always been friendly, professional and accommodating whenever I have to come into the dealer. They are on time with appointments and estimating time needed, they explain what needs to be done, what was done, and if there are future needs for my VW. I went in recently for a quick recall fix and when I mentioned I had my snow tires in the trunk, they were able to take care of changing them out along with the recall fix in the time they originally quoted, plus washed it! They transported me to a shopping center so I could make best use of my wait time. More

Winter Preparations With snow storms quickly approaching and the tires on my car ready for replacement, I was grateful to Tyler for making every effort to schedule my veh With snow storms quickly approaching and the tires on my car ready for replacement, I was grateful to Tyler for making every effort to schedule my vehicle for its winter tire change. A storm blew in shortly after the service call and I was prepared for the conditions! More

Fixing the fix Tyler Glatting and Chris Traux were very helpful in letting me come at the most convenient time for me (I live 45 minutes from the dealership). They Tyler Glatting and Chris Traux were very helpful in letting me come at the most convenient time for me (I live 45 minutes from the dealership). They worked on my car immediately and kept me informed of the progress. The best thing was that they fixed the problem. I am so appreciative ! More

Great Service Came in to make an appointment. After checking my oil, I couldn't get the hood to latch. At that point, car was undriveable. Tyler came out from th Came in to make an appointment. After checking my oil, I couldn't get the hood to latch. At that point, car was undriveable. Tyler came out from the service desk and after about 10 minutes, had fixed the problem right in the driveway. He then installed a new battery into my key. No charge. Then explained how the tire pressure sensors worked and how I could keep an eye on them in the future. I was there for maybe 20 minutes. He did all of this on Monday the week of Thanksgiving so I could use the car to get out of town to see relatives. Came in for my appt. the next week at 8:30am, and had the car back with numerous items fixed and a bill of health by noon. Great customer service! More

Always a great experience Had some lengthy repairs, which allowed me the time to purchase a brand New 2019, and I can't say enough about all the people that work there. Tyler i Had some lengthy repairs, which allowed me the time to purchase a brand New 2019, and I can't say enough about all the people that work there. Tyler is always helpful and kept me abreast of how long it would take and how much it would cost. Nice not having any surprises. More

Quick, efficient, and fair Got my Jetta tdi in the day I needed on short notice before I left out of town. They got done quicker than expected. Price was fair and less than what Got my Jetta tdi in the day I needed on short notice before I left out of town. They got done quicker than expected. Price was fair and less than what I was expecting as well. This dealership/service depot. rocks! Thanks Tyler and everyone else! More