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Glenn Polk Chrysler Dodge Jeep Ram Fiat

Gainesville, TX

4.9
110 Reviews
For over 30 years, Glenn Polk Chrysler, Dodge, Jeep, Ram, and Fiat in Gainesville, TX, has exemplified family-owned excellence by delivering outstanding sales, service, and support. As part of the Glenn Polk Auto Group, we prioritize customer satisfaction and community trust. Discover new CDJR models and certified pre-owned vehicles in our Gainesville showroom. Our Service Center handles all maintenance, and our Finance Center offers flexible payment plans. Through Glenn Polk Auto Group, you can also shop Chevrolet, Buick, GMC, and Ford nearby. Call Glenn Polk Chrysler, Dodge, Jeep, Ram, and Fiat in Gainesville, TX, today with any questions or for directions, and let us help you find the perfect vehicle.
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4330 I-35

Gainesville, TX

76240

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Showing 110 reviews

December 06, 2025

We had an absolutely fantastic experience at Glenn Polk Jeep in Gainesville, Texas. Everything about the process was smooth, straightforward, and surprisingly enjoyable. Every person we interacted with was More

by Greg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elizabeth Galloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Castillo
Dec 06, 2025 -

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Thank you, Greg. I really appreciate you taking the time to share all of this. It is great to hear that Vincent made the process smooth and enjoyable while finding exactly what you were looking for without any pressure. He does an awesome job of listening and taking care of people, and I’ll make sure he sees your kind words. We are proud to be a family-owned and operated dealership for over 30 years, and feedback like yours reminds us why we do what we do. Glad you had such a positive experience with us. Enjoy that new vehicle and we hope to see you again down the road.

December 05, 2025

I came to get my batteries replaced. The service people got it done in under an hour. Kris reviewed the service history of my truck and searched for any recalls to insure my truck was More

by James Rimpau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khris Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2025 -

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Thank you, James. I’m glad our team got those batteries taken care of quickly and that Kris took the extra time to look over your service history and check for any recalls. We appreciate you trusting us with your truck and look forward to helping you again whenever you need us.

December 05, 2025

Friendly and easy to deal with the customers. I recommend them and their business for any body More

by stobaughdebbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Lunde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Sewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khris Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Nugent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2025 -

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Thank you, Brooke. That means a lot to hear. I’m really glad Theresa and our Chevy service team continue to take great care of you each visit. We’re grateful for your trust and always here whenever you need us.

December 04, 2025

Glenn Polk’s (Dodge) service department is extremely accommodating, helpful, and determined to get the job done right. Their customer service is superior to any other service department I’ve had to deal More

by Dmasplund29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Lunde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Sewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khris Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Nugent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2025 -

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Thank you for sharing this. I’m really glad to hear that Eric, Khris, and Jacob took such great care of you. They work hard to get things done right and to make the whole experience feel easy and welcoming. We appreciate you choosing us and trusting our team. Always here when you need us.

December 04, 2025

I've got a few things to say. . 1. Jacob is very knowledgeable, easy going, and very nice! Probably the best Service Advisor I've ever worked with! 2. Prices are at least com More

by Aaron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Lunde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittani Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Sewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khris Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Nugent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Polk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2025 -

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

WOW!! What an incredible review and testament to our team. Thank you, Aaron. I really appreciate you taking the time to lay all of that out. Jacob is fantastic at what he does, and it makes me proud to see him and the whole Dodge service team earning your trust like that. We work hard to create an experience that is quick, comfortable, and honest, and your words really show that effort paying off. It means a lot knowing we’ll be your go-to team for the long haul. We’re grateful for you.

December 04, 2025

Great service department and fair pricing. There’s no reason to go anywhere else in North Texas. More

by Cole T.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Lunde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Sewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khris Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Nugent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2025 -

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Thank you, Cole. I appreciate you saying that. Our service team works hard to take great care of folks, and it means a lot to hear you trust us like that. Grateful for your support and always here when you need us.

December 02, 2025

It was a good experience everyone was super nice and the servicing didn’t take too long! definitely recommend coming here for any service needed. More

by skerr2006.sbk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Lunde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Sewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khris Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Nugent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2025 -

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Thank you for sharing this. I’m glad to hear everyone took great care of you and got your service handled quickly. We appreciate the recommendation and look forward to helping you again next time.

November 30, 2025

I was initially checking out the vehicle I bought at another dealership, but I’m very glad I found the dealership in Gainesville. The purchase was focused on my needs rather than their profit. I'm disap More

by Miguel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cobey Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike in the Ford house finance department.
Nov 30, 2025 -

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Thank you, Miguel. I’m really glad Cobey Montgomery made you feel taken care of and focused on what you needed most. That’s exactly how we want every experience to feel. We appreciate you choosing us, and I hope you love your new vehicle. We’ll be here anytime you need us.

November 29, 2025

Great service and prices for pkg diesel oil changes, however check in and check out is a bit slow even when not busy. More

by purplegoldmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Nugent
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2025 -

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Thank you for sharing this. I’m glad to hear the service and pricing on your diesel oil change hit the mark. I also appreciate you pointing out the check-in and check-out timing. Feedback like this helps us improve, and I’ll be working with the team to speed that part up. We look forward to taking care of you again.

November 29, 2025

All I have to say it was excellent doing business with them I’ll be back More

by Wade
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2025 -

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Thank you, Wade. I’m really glad to hear Jason Walker took good care of you and made the experience excellent. We appreciate you choosing us and look forward to welcoming you back next time.

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