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Glenn Polk Chrysler Dodge Jeep Ram Fiat

Gainesville, TX

Overview
Employees
Reviews
Vehicles
4.9
110 Reviews
For over 30 years, Glenn Polk Chrysler, Dodge, Jeep, Ram, and Fiat in Gainesville, TX, has exemplified family-owned excellence by delivering outstanding sales, service, and support. As part of the Glenn Polk Auto Group, we prioritize customer satisfaction and community trust. Discover new CDJR models and certified pre-owned vehicles in our Gainesville showroom. Our Service Center handles all maintenance, and our Finance Center offers flexible payment plans. Through Glenn Polk Auto Group, you can also shop Chevrolet, Buick, GMC, and Ford nearby. Call Glenn Polk Chrysler, Dodge, Jeep, Ram, and Fiat in Gainesville, TX, today with any questions or for directions, and let us help you find the perfect vehicle.
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4330 I-35

Gainesville, TX

76240

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Showing 110 reviews

December 27, 2025

Buying this truck went smother than any other time I bought a truck. Paul was grate and and the lady in the finance office got us in and out fast. More

by masreeves86
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Longoria
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 28, 2025 -

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

That is great to hear. I am glad the purchase went smoother than any past experience and that Paul Longoria took great care of you along the way. Liz keeping things moving quickly in finance makes a big difference too, and I appreciate you recognizing both of them. Enjoy the new truck, and thank you for trusting us. Merry Christmas.

December 26, 2025

Took my jeep in for warranty work, Eric Nugent was the Advisor, he listened to all of the issues I was having and advised me on what would and wouldn't be covered under warranty. Great customer service! More

by Kendra Piggot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Nugent
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 26, 2025 -

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Thank you, Kendra. I am glad Eric Nugent took the time to listen, explain what was and was not covered, and make sure you felt informed throughout the process. Clear communication matters, especially with warranty work, and I appreciate you recognizing his great customer service. We are grateful for your trust and the opportunity to take care of your Jeep. Merry Christmas.

December 26, 2025

Prompt and efficient service. Friendly and respectful. The parts and service department are always helpful and able to get my cars serviced and back on the road! More

by DJBISHOP1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Tanguma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Lunde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Sewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khris Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Nugent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasabian Flowers-Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 26, 2025 -

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Thank you for sharing this. I am glad the service was prompt and efficient and that both our parts and service teams consistently take good care of you and get your vehicles back on the road. That kind of reliability matters, and we truly appreciate your continued trust in us. Merry Christmas.

December 24, 2025

When I have an issue with my ram truck, which tends to happen more these days, I know I can always count on Khris Clark in service to take care of me. He is readily available and quick to address my issue More

by troopdoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Lunde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Sewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khris Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Nugent
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 24, 2025 -

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Thank you for sharing this. I am really glad you know you can count on us when issues come up, and Khris Clark does an excellent job being available and responsive when it matters most. That kind of trust means a lot to our team, and we appreciate you relying on us to take care of your Ram. Merry Christmas.

December 22, 2025

Enjoyed working with Joel and team on the purchase of our new Grand Cherokee. They were friendly and honest and a pleasure to deal with. More

by KdubinTX
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2025 -

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Thank you for sharing this. I am glad Joel Gomez and the team made the purchase of your new Grand Cherokee enjoyable and straightforward. Friendly, honest, and easy to work with is exactly what we aim for, and I appreciate you trusting us with such an important purchase. Enjoy the new ride, and we are always here when you need us. Merry Christmas.

December 21, 2025

Frank was excellent at communicating everything about the vehicle and very honest. Worked hard to get us the deal we wanted. Very satisfied with our vehicle More

by Lawania.bs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Hicks
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Dec 22, 2025 -

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Thank you for sharing this. I am really glad Frank Villarreal took the time to communicate clearly, be upfront, and work hard to get a deal you felt good about. Feeling confident and satisfied with your vehicle matters, and I appreciate you trusting us with that decision. We are grateful for the opportunity and hope you enjoy it for many miles ahead. Merry Christmas.

December 21, 2025

Took care of problem and resolved issue within 2hrs of bringing into service department. Very impressed and was able to complete trip. More

by ira396
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khris Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2025 -

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Thank you for sharing this. I am really glad our service team was able to take care of the issue quickly and get you back on the road, especially with a trip to finish. Khris Clark does a great job stepping in and helping resolve things efficiently, and I appreciate you recognizing him. We are grateful for your trust and glad we could help when it mattered. Merry Christmas.

December 21, 2025

The service department told that they could not disable the three horn honk. Why? When I go and look it up at the internet it says to take it to the dealer and they can disable it. More

by ekjack45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khris Clark
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2025 -

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Thank you for sharing this. I understand why that would be frustrating, especially when online information makes it sound like it should be an easy fix. This is something we have looked into and something other customers have asked about as well, and at this time that horn feature is a factory-programmed safety setting that we are not able to disable at the dealership level. I am sorry for the disappointment around that, and I do appreciate you taking the time to ask and leave the feedback, because it helps us know what questions and concerns are coming up most often.

December 20, 2025

Great wonderful considerate outstanding they got to drop them in a timely matter. We need more companies like that.. More

by Joestreeservice62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Sewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2025 -

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Thank you for sharing this. I truly appreciate the kind words, and I am glad Jacob Sewell took great care of you and made the experience stand out. We are grateful for your encouragement and for the trust you placed in us, and it means a lot to hear that our team made such a positive impression. Merry Christmas.

December 18, 2025

Eric Nugent in service has been a tremendous help. I'll give them a hard look on my next truck purchase. More

by Ryan S Cobb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Nugent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 18, 2025 -

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Thank you, Ryan. I really appreciate you sharing this, and I am glad Eric took great care of you on the service side. He is a big part of why people trust us, and hearing that you would consider us for your next truck means a lot. We will be here whenever you are ready. Merry Christmas.

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