Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

Glenn Polk Chrysler Dodge Jeep Ram Fiat

Gainesville, TX

Overview
Employees
Reviews
Vehicles
4.9
110 Reviews
For over 30 years, Glenn Polk Chrysler, Dodge, Jeep, Ram, and Fiat in Gainesville, TX, has exemplified family-owned excellence by delivering outstanding sales, service, and support. As part of the Glenn Polk Auto Group, we prioritize customer satisfaction and community trust. Discover new CDJR models and certified pre-owned vehicles in our Gainesville showroom. Our Service Center handles all maintenance, and our Finance Center offers flexible payment plans. Through Glenn Polk Auto Group, you can also shop Chevrolet, Buick, GMC, and Ford nearby. Call Glenn Polk Chrysler, Dodge, Jeep, Ram, and Fiat in Gainesville, TX, today with any questions or for directions, and let us help you find the perfect vehicle.
Contact Dealership

4330 I-35

Gainesville, TX

76240

Directions

Filter Reviews By Type

Showing 110 reviews

January 09, 2026

My best experience ever at an auto dealership, salesman listened to what I required and 3 hours later I left with my new truck. Quite impressed with the whole team More

by CRS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter Loch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Castillo
Report | Print
Jan 09, 2026 -

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

That is a huge compliment to hear. I am glad the salesman truly listened to what you needed and that the whole process came together so smoothly, getting you into your new truck in just a few hours. Hearing this was your best dealership experience ever means a lot to me and our entire team. We truly appreciate your trust and hope you enjoy that new truck for many miles to come. Happy New Year.

January 09, 2026

Good service easy to work with and understand s my needs. I will use again More

by Keith.caffey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Nugent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 09, 2026 -

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Glad to hear this, Keith. Good service, being easy to work with, and truly understanding what you need is exactly what we aim for every time. I appreciate your trust and look forward to taking care of you again. Happy New Year.

January 09, 2026

Staff was great. Very sufficient with all requests. Friendly and professional. Will always use them. More

by lorriehewlett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Sewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 09, 2026 -

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Love hearing this, Lorrie. I am glad the staff took great care of you and handled everything efficiently while staying friendly and professional. Jacob Sewell does a great job looking after people, and I appreciate you recognizing him. Knowing you plan to always use us means a lot, and we truly appreciate your trust. Happy New Year.

January 09, 2026

They found and brought in the vehicle I was looking for and gave me very fair pricing and trade in value to het me where I needed to be to seal the deal. Made every effort to help me along the way. More

by David Nunnery
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Galloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Castillo
Report | Print
Jan 09, 2026 -

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

That means a lot to hear, David. Tracking down the right vehicle and working to make the pricing and trade-in feel fair is exactly how we try to live out the Polk Promise, meeting people where they are and doing the deal the right way. I am glad the team made every effort to help you along the way and get everything across the finish line. Thank you for trusting us with such an important decision. Happy New Year.

January 09, 2026

Brought my charger in for service out an appointment and the service writer got the car in immediately. The work was completed in a reasonable amount of time. More

by Rander4201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Lunde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Sewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khris Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Nugent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2026 -

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Glad to hear this. Getting you in right away without an appointment and turning the work around in a reasonable amount of time is exactly what we aim for. I appreciate you trusting us with your Charger and choosing our service team. Happy New Year.

January 08, 2026

They are always helpful thorough and quick. The waiting room is also always welcoming. I enjoy overall my visits. More

by chelasb84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Sewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 08, 2026 -

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Always great to hear this. I am glad our team continues to be helpful, thorough, and quick, and that the waiting room feels welcoming while you are here. Knowing you genuinely enjoy your visits means a lot to us, and we truly appreciate your continued trust. Happy New Year.

January 08, 2026

Eric my service provider was great. He communicated with me the hole time my vehicle was at Glenn Polk More

by beja881
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Nugent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 08, 2026 -

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Always good to hear this. I am glad Eric took great care of you and stayed in communication the whole time your vehicle was here. Clear updates make a big difference, and I appreciate you trusting us with your service. Happy New Year.

January 06, 2026

I never did out of state purchase They made very easy But the communication on delivery could be better I had to call about delivery still don’t know when I’m getting my vehicle More

by christinelaukhuff
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Rushing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2026 -

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

I appreciate you sharing this and I am glad the out-of-state purchase itself was easy, but I am sorry for the frustration around the delivery communication. That uncertainty is not what we want anyone to experience, and we should have been clearer and more proactive with updates. I will be sharing this feedback with our team so we can tighten that process and do better, and we truly appreciate your patience, your trust, and you choosing us even from out of state. Happy New Year.

January 06, 2026

Eric and the team were wonderful to work with as we were stranded on the highway, we got towed in and got serviced pretty quickly and back on the road. Eric and his team were a great help. More

by zr1800hp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Nugent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2026 -

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

That had to be a stressful situation, and I am really glad Eric Nugent and our service team were able to step in, get you towed in, and take care of things quickly so you could get back on the road. Eric does a great job leading in moments like that, and I appreciate you recognizing him and the team. Thank you for trusting us when it mattered most. Happy New Year.

January 01, 2026

I very much appreciate this dealership’s professionalism and effort to out the customer first. More

by Phunter408
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khris Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 01, 2026 -

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

That means a lot to hear. Putting the customer first is something we truly believe in and work hard to live out every day, and I am glad that came through in your experience. Khris Clark does a great job leading with professionalism and care, and I appreciate you recognizing him. Thank you for trusting us and for taking the time to share this. Happy New Year.

1
2
3
4
...
11