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Glenn Polk Chrysler Dodge Jeep Ram Fiat

Gainesville, TX

Overview
Employees
Reviews
Vehicles
4.9
26 Reviews
For over 30 years, Glenn Polk Chrysler, Dodge, Jeep, Ram, and Fiat in Gainesville, TX, has exemplified family-owned excellence by delivering outstanding sales, service, and support. As part of the Glenn Polk Auto Group, we prioritize customer satisfaction and community trust. Discover new CDJR models and certified pre-owned vehicles in our Gainesville showroom. Our Service Center handles all maintenance, and our Finance Center offers flexible payment plans. Through Glenn Polk Auto Group, you can also shop Chevrolet, Buick, GMC, and Ford nearby. Call Glenn Polk Chrysler, Dodge, Jeep, Ram, and Fiat in Gainesville, TX, today with any questions or for directions, and let us help you find the perfect vehicle.
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4330 I-35

Gainesville, TX

76240

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Showing 26 reviews

October 11, 2025

Pro: Always checks before doing anything extra during routine visit. Con: long wait & doesn’t accept appointments for oil change More

by Patti77j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Lunde
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Sewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khris Clark
4.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Nugent
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I’m not familiar with these people so no rating
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Oct 12, 2025 -

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Thank you for sharing this, Patti. I really appreciate you pointing out both the positives and where we can do better. I’m glad the team takes time to communicate before doing extra work, but I understand the frustration with the wait times and appointment process. I’ll be working with Eric and his team to see how we can make that experience smoother moving forward. Your feedback truly helps us improve.

October 03, 2025

Met with frank. He did a great job listening and explaining everything we needed to know. Bought a 2016 dodge 1500. We feel we being my son and myself got a great tr More

by Ronschall941
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elizabeth Galloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 03, 2025 -

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Thank you for sharing this! We’re so glad Frank took the time to listen and explain everything clearly, making the process smooth for you and your son. It’s great to hear you found the right truck at the right deal, and your recommendation means a lot to us. We’re grateful you chose Glenn Polk and hope you enjoy every mile in your Ram 1500!

October 02, 2025

Dealt with the service department. Had one little minor hiccups but was taken care of immediately! In and out quite quickly and all in the service department were very tentative. Hi More

by lauriehacker58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Sewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khris Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2025 -

lauriehacker58 responded

Thank you Khris and Jacob! Ya'll couldnt have been more helpful!

Oct 03, 2025 -

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Thank you, Laurie! We’re so glad Khris, Jacob, and the service team took great care of you. Even with a small hiccup, it’s wonderful to hear it was handled right away and that your visit was still quick and attentive. Your high recommendation means a lot, and we’ll be ready to help anytime you need us again!

October 01, 2025

Great experience! 100% recommend Vincent did great, as well as the finance lady Liz Thanks for everything ! If your are reading this go get your new vehicle with the More

by JORGE.NAVARRETE7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elizabeth Galloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2025 -

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Thank you, Jorge! We’re pumped to hear Vincent took great care of you and that Liz made the finance side just as smooth. A 100% recommendation and encouragement for others to come see us means the world. We’re grateful you chose us and hope you enjoy every mile in your new vehicle!

September 30, 2025

Frank V. Is hands down the best salesperson I've had the pleasure of working with in many years. Professional, knowledgeable and respectful. He answered every More

by catnrnd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elizabeth Galloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2025 -

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Thank you for sharing this incredible feedback! Frank will be honored to know he gave you the best sales experience you’ve had in years with his professionalism, knowledge, and care. Liz and the finance team will also love hearing that the process was smooth and enjoyable from start to finish. We’re proud to have them on our team, and we’re thrilled your experience from the showroom to driving home was the smoothest you’ve ever had. Enjoy your new ride!

September 28, 2025

Vincent was awesome, he answered every question and took great care of us. Highly recommend to anyone looking for a vehicle! More

by brookepipkins
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Elizabeth Galloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 28, 2025 -

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Thank you, Brooke! We’re thrilled to hear Vincent took such great care of you and made sure all your questions were answered. Your high recommendation means the world to us, and we’re grateful you chose us for your vehicle!

September 27, 2025

Work was done as asked. Will say the testing took longer than what is convenient More

by rodgersklint
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Nugent
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 28, 2025 -

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Thank you, Rodger. We’re glad the work was done to your expectations, and we truly appreciate your patience with the extra time it took for testing. We’ll keep working to improve on timeliness, and we’re grateful for your trust in us.

September 27, 2025

Kris provided prompt, courteous service, as usual. The technician was thorough and had Kris call when he discovered a dirty cabin filter. More

by janiken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khris Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 28, 2025 -

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Thank you for sharing this! Khris always does a great job keeping service prompt and courteous, and we’re glad the technician was thorough enough to catch the cabin filter issue. Staying on top of maintenance like this makes a big difference in keeping your vehicle running smoothly, and we appreciate you trusting us with it!

September 27, 2025

Jason was super helpful, polite, and knowledgeable about anything i was wondering about 10/10 want jason again More

by willbarton1020
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 28, 2025 -

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Thank you, Will! Jason Walker will be thrilled to hear this. His helpfulness, professionalism, and knowledge truly make a difference, and a 10/10 shoutout like yours means a lot. We’re glad he made the experience such a good one for you!

September 26, 2025

Quick and decent on price. Seem to have the customer in mind and do a good job in keeping contact More

by Brkturner2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Lunde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2025 -

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Thank you for sharing this! We’re glad you found the service quick, fairly priced, and centered around your needs. Great communication is something we take pride in, and it means a lot to hear that came through. We appreciate your trust and support!

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