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Craig and Landreth Chrysler Dodge Jeep Ram - Service Center

Crestwood, KY

4.1
28 Reviews

28 Reviews of Craig and Landreth Chrysler Dodge Jeep Ram - Service Center

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January 28, 2023

Friendly reminders and fast efficient service. Customer service is friendly and awesome Always a great experience. More

by rilfoz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Freund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwayne Silveria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Boyatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Horrar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Tinsley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charmaine Flanigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2023 -

Glenn Chrysler Dodge Jeep Ram responded

Thank you for the great review!

January 27, 2023

Dependable, honest and on time when I have automotive service needs of my family’s vehicles More

by Cdugan23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Freund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwayne Silveria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Boyatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Horrar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tres Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Kellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charmaine Flanigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2023 -

Glenn Chrysler Dodge Jeep Ram responded

Thanks for the great review! We look forward to providing you excellent service in the future!

Jan 28, 2023 -

Glenn Chrysler Dodge Jeep Ram responded

Thanks for the great review!

January 26, 2023

Service department does not answer when I called. I had to drive to them to discuss my problem. I dropped car off for a warranty problem on a Monday,don't hear anything till I tried calling Wednesda More

by TINA.KHOSH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zach Boyatt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Charmaine Flanigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2023 -

Glenn Chrysler Dodge Jeep Ram responded

Tina, we have been unable to locate your contact information in our system. We have no record of you visiting our service department. Of course, this is not an acceptable experience for us and we want to address any concerns you have. Please reach out to me directly so I can be of assistance. Nathan Stahl, General Manager. nstahl@glenncdjr.com; 502-241-6868 x5231.

January 26, 2023

They got my car in a lot sooner than they expected having absolutely no more problems More

by zrice1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Boyatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charmaine Flanigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2023 -

Glenn Chrysler Dodge Jeep Ram responded

Thanks for the great review! We look forward to providing you excellent service in the future!

January 26, 2023

Great service from everyone who helped get my vehicle repair scheduled and the technicians who repaired it. Went above and beyond to get my problems fixed! More

by Chrysler 300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Boyatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charmaine Flanigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2023 -

Glenn Chrysler Dodge Jeep Ram responded

Thanks for the great review! We look forward to providing you excellent service in the future!

January 26, 2023

Excellent, thorough service department! Mark (Zachary) Boyatt is always very polite, courteous, thorough, and informative. The service work is done properly. More

by Roy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Freund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Boyatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2023 -

Glenn Chrysler Dodge Jeep Ram responded

Thanks for the great review! We look forward to providing you excellent service in the future!

January 26, 2023

Customer service agent I worked with was fantastic. However, despite being told there was no issue with my batteries, the auto start/stop feature in my Jeep has yet to work since leaving dealership. More

by robert.schmuckie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Freund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2023 -

Glenn Chrysler Dodge Jeep Ram responded

Robert - we appreciate the review. We utilize a MOPAR battery test device and the readings were good on your battery. If you continue to experience this concern, please reach out and we will work to resolve the concern as quickly as possible.

January 26, 2023

Always attentive, professional & trustworthy. I appreciate how convenient it is to get routine service done. I always feel assured that the level of competency by the technicians is outstanding a More

by regal138
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Boyatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charmaine Flanigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2023 -

Glenn Chrysler Dodge Jeep Ram responded

Thanks for the great review! We look forward to providing you excellent service in the future!

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