Glenn Auto Mall Pre-Owned
Lexington, KY
253 Reviews of Glenn Auto Mall Pre-Owned
Very knowledgeable and friendly!!!! Zach and Leonard stood by everything they promised. Easiest car buying experience I have ever had!!!! From the internet inquiry, to financing to having the car deliv stood by everything they promised. Easiest car buying experience I have ever had!!!! From the internet inquiry, to financing to having the car delivered to me.....awesome job! Most dealerships want to get a "pound of flesh" out of you......these guys just want you to be happy! More
Deryn sold me my first Elantra in 2009 and so when I was involved in an accident and got my car totaled, I knew exactly who I wanted to deal with at Glenn Auto Mall in purchasing another new car. Deryn has involved in an accident and got my car totaled, I knew exactly who I wanted to deal with at Glenn Auto Mall in purchasing another new car. Deryn has made me feel like a very valued customer and has gone above and beyond my expectations for purchasing not only by first Elantra but also in having to purchase another one. I thoroughly enjoyed my 2009 Elantra, gas mileage was great and I know I will enjoy my 2011 even more, since the mileage is even better and I have Bluetooth and other features that the other didn't. I expecially like the way the dashboard is set up and that I have most of my controls at my fingertip on the steering wheel. I wouldn't hestitate for a moment to recommend any of my friends or others that I meet who are looking at buying a car that they come see Deryn because of his exceptional customer service and wonderful humor and personality. Thanks for a great experience in buying my new 2011 Elantra. Patty Hasson More
Shannon was absolutely wonderful. I had been to 5 previous car lots in the same day and had more than I could handle. Shannon was very professional, and to the point. I told him what I was looking fo previous car lots in the same day and had more than I could handle. Shannon was very professional, and to the point. I told him what I was looking for, and ended up buying the first car he showed me. He was able to find exactly what I was looking for, and spared me the pressure & run-around of the other car lot experiences. I would definitely recommend Glenn Nissan, but more than that, ask for Shannon Jones. More
Rich was very very helpful and got me exactly what I wanted as far as car and trade-in value. The only thing that I could even possibly consider complaining about would be the color choices of the cars, wanted as far as car and trade-in value. The only thing that I could even possibly consider complaining about would be the color choices of the cars, but that's what ya get for buying a brand new model. :) I would totally recommend Glenn Auto Mall and definitely ask for Rich. More
My wife has been looking for a car so we thought we would visit Glenn Auto Mall to look at the new and used Hyundai's and Nissian's. We pulled into the lot and was met by Greg Elliott. My wife told him that visit Glenn Auto Mall to look at the new and used Hyundai's and Nissian's. We pulled into the lot and was met by Greg Elliott. My wife told him that she really didn't know what we wanted but would like to look at the used and new cars. He asked what was important to her and proceeded to show us cars that she might like. A red 2011 Hyundai Elantra had everything that she wanted so we test drove it. My wife did not want to make any decision that day so we left after Greg gave us his card. My wife decided to take our daughter back the next day to look at the new Hyundai's but also some used Nissians. Greg met us and proceeded to show my wife and daughter other cars but they soon decided on the 2011 Hyundai Elantra. Greg was very open and did not pressure us at all which made the whole experience enjoyable. That is not a word that I or my wife thought we would ever use to describe buying a car. Greg showed the type of salesman he really is when after we bought the car he did everything he promised and more. He knew my wife was going to be driving the car so he made sure that she knew everything about the car. We were both happy and would recommend Greg Elliott and Glenn Auto Mall to anyone who is considering buying a car. More
We just purchased a 2011 Hyundai Elantra Limited at Glenn Auto Mall and could not be happier. Our sales person, Rich Cariel, was very personable as well as extremely knowledgeable about the car. We had a t Auto Mall and could not be happier. Our sales person, Rich Cariel, was very personable as well as extremely knowledgeable about the car. We had a trade-in vehicle and were prepared to haggle over the value of that as well as the price of the new car. Much to our surprise and delight, we were offered a fair price for our trade right off the bat - no low ball offer to put us in a defensive position. We were also offered a discount off the sticker price without us having to negotiate that. As soon as we agreed to the deal, one of the managers came by to thank us for our business and to congratulate us on our purchase. We completed the financing application and were approved very quickly. The time in the business office was very fast as well - several forms were prepared and executed in mere minutes. In well under 2 hours, we had test-driven the vehicle, agreed on pricing and financing terms and completed the purchase. The only delay was in having the car detailed. Rich insisted that when you spend money on a new car, it should be pristine. It was a busy Saturday at the dealership, so we had to wait a few extra minutes for the car to get "spiffed up." During that time, Rich went over some of the key features of the car including the warranty coverages as well as the various owner's manuals. Once the car was pulled around, Rich helped us pair our cell phone with the blue tooth in the car and demonstrated how to use the XM satellite radio and navigation system. Everyone at Glenn was so very friendly. We will whole-heartedly recommend this dealership and Rich Cariel to friends and family in the market for a new or used vehicle. More
Enjoyed my Car Shopping at Glenn Auto Mall.Scott Rollins and Clyde Owens are Great people to work with.The paperwork went real smooth...I would have to rate both gentlemen a perfect 10.Scott did a very good and Clyde Owens are Great people to work with.The paperwork went real smooth...I would have to rate both gentlemen a perfect 10.Scott did a very good job in explaining the Car and it's navigation system. More
I purchased this vehicle via email and over the phone because I live 300 miles from the dealer. All aspects of the negotiation and sale of this vehicle exceeded my expectations. I was particularly impr because I live 300 miles from the dealer. All aspects of the negotiation and sale of this vehicle exceeded my expectations. I was particularly impressed when Gregg offered to deliver the vehicle to my home (again, this is 300 miles one way) at no charge to me. This offer was made to me AFTER we had completed the sales agreement. More
We had a great experience working with Bob Howell at Glenn Auto. We test drove 2 used cars and knew immediately which one we liked best even though it was a little out of our price range. We negotiate Glenn Auto. We test drove 2 used cars and knew immediately which one we liked best even though it was a little out of our price range. We negotiated the price to something that was do-able for us. I like the fact that Bob never tried to sell us a different car. He worked with us on the one we wanted and made a fair deal with us. He also filled it up with gas for us and fixed one minor issue we had with it. We never felt like we were being taken advantage of working with Bob at Glenn Auto. Great overall experience! More
I have bought many new vehicles from various dealers around central Ky. And by far Glenn Buick/GMC was the best and easiest experience I ever had. Their professionalism and personal quality is above al around central Ky. And by far Glenn Buick/GMC was the best and easiest experience I ever had. Their professionalism and personal quality is above all the rest! They made buying my new pickup a breeze. I highly recommend visiting this dealer 1st,I doubt you will go any where else once you do. Sincerely John Michael Montgomery More