Glendora Chevrolet

Sales personnel were friendly. Finance went smooth. Although low inventory, I appreciated the fact that the dealer called me when truck arrived instead of offering it to someone else. Although low inventory, I appreciated the fact that the dealer called me when truck arrived instead of offering it to someone else. More

🚫This place doesn't honor Capital One pre-approved offers. They get you there then tell you they can't honor the offer you presented them with when you walked in. We were there 2 hours they tried to R offers. They get you there then tell you they can't honor the offer you presented them with when you walked in. We were there 2 hours they tried to RIP us off with our trade in offering 1000 less than Kelly's bluebook trade-in offer. They offered us payments double our pre-approved offer with putting down half the cost of the vehicle. This is not our first time using Capital one auto pre-approved financing and each time we got the exact same offer.This dealer is trying to take advantage of customers beware. The sales lady name was Paola. When we asked for our keys back for our trade-in they sent another sale person to try and convince us they we should accept their offer to RIP us off. That took another 20 minutes. Buy a Chevy anywhere else. Claudia called us back the next day and tried to offer us a deal with a 5 thousand dollar mark up. When we said the only offer we will accept is our Capital one pre-approved offer, she hung up in our face. Beware of this dealer. You don't need anything so desperately that you should accept just anything. Everyone deserves to be treated like a valued and appreciated customer. This dealer treats you as if their doing you a favor. Not acceptable.🛑 More

just nowNEWI visited Glendora Chevrolet on 4/24/21 to just nowNEW I visited Glendora Chevrolet on 4/24/21 to do a simple trade in and purchase. I informed Paola that I had a pre-approval from Capital O just nowNEW I visited Glendora Chevrolet on 4/24/21 to do a simple trade in and purchase. I informed Paola that I had a pre-approval from Capital One Finance and she smiled and said "yes we work with Capital One". She then said let's start information for the new car and behind my back she went to the finance department and ran my credit. As I was waiting for her to let me know about my trade-in, I was alerted by Capital One that a hard inquiry had hit my credit report bringing my transunion score DOWN 5 points. It was all done with out my consent or knowledge. I have purchased all of my cars from GMC owned dealerships. This really made me lose my trust for American dealerships, I am very disappointed in the general manager who tried to offer me $9,000 for a car that Car Max offered me $17,600. The general manager also said that small SUVs like trax are not sellable, way TO sell Chevy!!! Out of a general managers mouth, WOW!! I can see now why the parking lot had no customers shopping there. Be very careful when shopping for a car there, they show no respect for people trying to give them business. It was a terrible experience. GMC should step up their management they are unscrupulous. More

Would not suggest anybody buy a vehicle at this dealership.they were not honest.. they added on to my contract things I didn’t want.. I didn’t pay close enough attention.. my fault.. please shop s dealership.they were not honest.. they added on to my contract things I didn’t want.. I didn’t pay close enough attention.. my fault.. please shop somewhere else More

We went to another Chevy dealer closer to home but we decided to shop around a bit more. When we met our sale Chevrolet product specialist he made us feel very comfortable and and highlighted all the ver decided to shop around a bit more. When we met our sale Chevrolet product specialist he made us feel very comfortable and and highlighted all the very awesome features our Traverse came equipped with. Such a wonderful purchasing experience. The sales manager Mike was a pleasure to work with and he really went the distance to get us a deal that we were very pleased with. #Chevy4life. More

Aaron Bueler was very professional and helpful at Glendora Chevrolet. We made an appointment and he took us right in and had the car ready for us to test drive when we arrived. We ended up purchasi Glendora Chevrolet. We made an appointment and he took us right in and had the car ready for us to test drive when we arrived. We ended up purchasing the 2020 Chevy Equinox. We are very happy with the vehicle. This is our 3 vehicle we have bought from Aaron. I highly recommend using Aaron as your sales associate at Glendora Chevrolet. More

Emma was amazing. She answered everything we could think of. She definitely won’t over and above. We recommend her and Glendora Chevrolet. Thank you of. She definitely won’t over and above. We recommend her and Glendora Chevrolet. Thank you More

Service Scam We maded a appt and the truck was never test driven or checked at all it just sat there all day we know this because we wrote down the miles. We We maded a appt and the truck was never test driven or checked at all it just sat there all day we know this because we wrote down the miles. We brought it in for a noise in the front and I payed my employee's to sit and wait at the shop to pick up the truck because it was to be loaded for that coming Monday and when we called and called and called we where told that it was being worked on!!! but when we got there at 5 pm on Friday we where told that we need the fuel system to be flushed right now for $1700 or if we waited it would be $2500 later! we brought it in for a break problem and noise and your company never checked anything. We where told when we were there that all the cars and trucks that we could see have been waiting for weeks for parts and certified mechanics to have time to work on them. And when I said forget it I was called buy a sales person on site asking me if I wanted to trade in my 2016 truck because of its miles, it only has 48,000 miles on it. WOW WHAT A WASTE OF TIME AND WHAT A SCAM YOU GUYS ARE RUNNING THERE!!!! More

Brake booster was never changed from the 1st time it went out. Rolando cared only about selling service than safety. Alex never return any calls! The customer service manager only helped if I agree to come i out. Rolando cared only about selling service than safety. Alex never return any calls! The customer service manager only helped if I agree to come in & buy another car. Since then I’ve hired an attorney. We bought 2 cars from here and regret it horribly. More

When I arrived I spoke with rolondo of the service department which I have spoken before on another service visit he assisted me with the information that I needed and took my vehicle in right away department which I have spoken before on another service visit he assisted me with the information that I needed and took my vehicle in right away and within a couple of hours I was back on the road with very minimal down time I trust glendora chevrolet with all my service needs and rolondo deserves more than 110 percent. More