
Glendora Chevrolet
Glendora, CA
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I found the vehicle I was searching for at Glendora Chevrolet, and I sent a message of inquiry. Joey Ledesma replied in a very timely manner and was able to work out an outstanding deal for me, alongsi Chevrolet, and I sent a message of inquiry. Joey Ledesma replied in a very timely manner and was able to work out an outstanding deal for me, alongside his manager Edward. I will definitely recommend this location to all of my friends and family. Thanks to the entire team of professional staff and two big thumbs up to all. More
Worst service experience. Avoid this service department at all costs or it may end up costing you money in further repairs needed once they do absolutely nothing with your veh Avoid this service department at all costs or it may end up costing you money in further repairs needed once they do absolutely nothing with your vehicle and you incur excessive downtime. They only seem to know how to look for codes and can't diagnose a vehicle like a genuine mechanic can. Yet, they seem to charge a steep price for their attempt at "diagnosis". They held my car for over 30 days, never test drove it until day 29, said it was a significant safety concern, and told me GM needed to buy it back. Their only suggestion after 30+ days was to do my front brakes for which they said would start at $1,000. I took my car and ran. I took it to a true mechanic (GM Certified), he had it less than 24 hours, and so far the car is running great! More
I recently found a 2021 Chevy Silverado LTZ I was interested in purchasing. Although, I had a pre-approval from Altura Credit Union, for the purchase, I agreed to have them finance me through GMC Fin interested in purchasing. Although, I had a pre-approval from Altura Credit Union, for the purchase, I agreed to have them finance me through GMC Finance to gain some trust from them. After a back and forth conversation n texts a final price n payment was agreed. My only dilemma was that I was quite aways in the Coachella Valley n I needed them to work with me just so I could make arrangements to make it up. Now, partof the agreement was that if I we agreed on a deal, they would pull the truck off the market. Well, since I was unable to make it on Saturday, I was told another customer was going in to see the same truck n perhaps wouldn't be available. It is at this time. I realized, the dealership had no interest in customer service but more in being greedy. A business is a business I get that, but if u treat customers with respect n stick to the sales pitch you tell that potential customer, it shows honesty, trustworthiness, n perhaps gain some customer loyalty. Either way, they ran my credit which I agreed so I too can show I wanted the vehicle but the end result is no vehicle, a lower credit n unfortunately, is sad I'm having to write this review. I only do it to make people aware. I don't blame the female sales person, but more the dealership n people behind her whispering to her to tell me another buyer was interested in the same vehicle too. I heard it but ignore it, still trying to make this happen I should have known better. Finally, I received a text n an email on Sunday telling me the vehicle was still available if I was still interested. Unbelievable!!I've read some of the negative reviews very similar to mine, in this day and age, is sad this happens. More
Horrible customer service by floor manager Abe! I drove over hour to dealership only to be told car was sold. Never offered to show me anything else! I don’t think car was sold I think I was the wr I drove over hour to dealership only to be told car was sold. Never offered to show me anything else! I don’t think car was sold I think I was the wrong Ethnicity and Gender to sell the car too… More
If you are looking for a new Chevrolet or a used vehicle I recommend that you go down to Glendora Chevrolet and speak with Albert or Maribel they are great sells people. Miss Hernandez in financing was very I recommend that you go down to Glendora Chevrolet and speak with Albert or Maribel they are great sells people. Miss Hernandez in financing was very helpful in getting me the extended warranty and getting me through the process as quickly as possible. And Chris the sales manager it's a great guy. I'm very pleased with this dealership and love my new Chevrolet More
Excellent dealership! Courteous, respectful, and want long term relationships with their customers which shows in their actions. Just a few who were instrumental were A Courteous, respectful, and want long term relationships with their customers which shows in their actions. Just a few who were instrumental were Andy Weisman, Chris Legaspy GSM, Mark in Finance, Jackie in service as well as Omar. These folks make the whole buying experience pleasurable again. Never once was I pressured to do anything. Also felt like I was listened to. I have bought a lot of vehicles and this dealership is definitely in my top 3 of my lifetime. So many still want the quick buck rather than investing in their customers. Thanks to you all! More
Great costumer service. Sales representative was kind and knowledgeable. Made sure all our questions were answered and that we were stratified with our purchase. Sales representative was kind and knowledgeable. Made sure all our questions were answered and that we were stratified with our purchase. More
I'm a regular customer to Glendora and very please with service I've received. Did not have an appointment but my service was completed in a timely manner, and wash.Thanks service I've received. Did not have an appointment but my service was completed in a timely manner, and wash.Thanks More