Glendale Nissan - Service Center

Great service Purchased my vehicle in Nov 2013. The cup holder was broken but they said they would order and replace at no charge. I did have to call to find out st Purchased my vehicle in Nov 2013. The cup holder was broken but they said they would order and replace at no charge. I did have to call to find out status and found that it never got ordered. Only took one phone call and they had it fixed in a week. I got 9 free oil changes and my only complaint is that sometimes it takes way longer then they say it is going to take. Overall I have always received great service. Employees kind and courteous. More

Poor service I don't do a lot of reviews but need to put this one out there. 2 times I have paid for a rotation at Glendale Nissan and the work was not performed. I don't do a lot of reviews but need to put this one out there. 2 times I have paid for a rotation at Glendale Nissan and the work was not performed. They told me that the tech felt it was not needed. They still charged me for the service and the last time this happened, it caused a wear issue on my tires. When I brought it to their attention, they made it seem like my fault. I should have learned my lesson on Glendale Nissan when they took a tax discount for the state that they were not entitled to and after numerous request never refunded my money. Buyer beware, you are probably not getting what you pay for. More

I had an issue with getting reimbursed after my wife was mistakenly charged for an oil change when we still had several complimentary services remaining. I left voice mails for the Service Director, who mad mistakenly charged for an oil change when we still had several complimentary services remaining. I left voice mails for the Service Director, who made every excuse he could think of to avoid crediting us for the $20 oil change. The actual work done was fine, I just found it hard to accept the fact that a $20 refund or credit was such a big deal. As a further note, this whole facility is filthy and so out of date I can't believe Nissan lets it stand. More

never ever more !!!! after rotation all screws on my whells was loose !! unbelievable !!! I almost died . KEEP AWAY from Glendale Nissan Illinois !!!! Deserves ZERO stars ! whells was loose !! unbelievable !!! I almost died . KEEP AWAY from Glendale Nissan Illinois !!!! Deserves ZERO stars ! More

This place will take you to the cleaners. I've spent thousands of dollars on gaskets that they can't put on correctly. They'll fix your leak, and cause another one so you can bring it in again so you ca thousands of dollars on gaskets that they can't put on correctly. They'll fix your leak, and cause another one so you can bring it in again so you can give them all your money. I will never buy a nissan again due to this. I had a timing belt changed and that seal leaked after 9 months. Guess what? They said it was out of warranty because I had 12,200 miles on it since that service. 200 miles over and they can't seal the timing cover correctly. Each dealer will lie to you and say it wasn't their fault. Glendale Nissan, YOU SUCK!!! Ford here I come. More

Went to this dealership to purchase suspension parts for a damaged 2009 Versa. They charged more than 50% over the MSRP for the parts ($380 versus $250) and were unwilling to "price match" (their words) wh a damaged 2009 Versa. They charged more than 50% over the MSRP for the parts ($380 versus $250) and were unwilling to "price match" (their words) what Nissan says they should be charging. Other dealerships in the area did not stock these parts and would have to order them and they took advantage of this situation to make more money. More