Glendale Hyundai

Ash Edwards. was extremely helpful and friendly during the purchase of my G70 at Genesis of Glendale. He was an advocate for me getting the best purchase price possible. If you're thinking about purc the purchase of my G70 at Genesis of Glendale. He was an advocate for me getting the best purchase price possible. If you're thinking about purchasing a Hyundai or Genesis, I highly recommend contacting Ash. More

Ash is amazing , he will go above and beyond to make your experience well worth it . He is also very knowledgeable about all things cars.,, experience well worth it . He is also very knowledgeable about all things cars.,, More

Ash is great! Not at a pushy salesman, very knowledgeable about the Genesis and professional. Helped me trade in my previous car without any fuss and got me an excellent price for it. Be sure to ask for hi about the Genesis and professional. Helped me trade in my previous car without any fuss and got me an excellent price for it. Be sure to ask for him by name. More

Not your typical car salesman! Ash was fantastic! Honest, reasonable, and very prompt in his communications. We did the deal via text and email and the entire experience was fanta Ash was fantastic! Honest, reasonable, and very prompt in his communications. We did the deal via text and email and the entire experience was fantastic. He got me a great deal with no pressure, got the paperwork done very quickly, but also really took his time is explaining the features of the vehicle. It was SUCH a different experience than the last time I bought a Hyundai from "another" dealership on Van Nuys... Everyone who assisted as Glendale Hyundai was fantastic and I am so grateful! Thank you Ash!!! More

Ash is A++ Ash was extremely customer-centric and truly made my experience a good one, as it did not start so well. I was a walk-in, and worked with Ash during Ash was extremely customer-centric and truly made my experience a good one, as it did not start so well. I was a walk-in, and worked with Ash during the test driving phase, but I was handed off to another salesperson due to Ash having a prior appt. After going through a pretty onerous negotiation phase and after finalizing a deal and signing the paperwork, I was told there were minor issues to the vehicle. During the the next subsequent days, I received minimal assistance from the people I was working with until Ash took over my case. He was personable, honest and really tried to accommodate me thereafter. I really appreciate the effort he put in and coordinated everything to sort out the issues on the vehicle. Thank you Ash! More

Thank you Ash Edwards I had leased a Genesis 2016, at Glendale Hyundai, and it was time to turn it in, and either get a new Genesis or lease something else. I decided to ge I had leased a Genesis 2016, at Glendale Hyundai, and it was time to turn it in, and either get a new Genesis or lease something else. I decided to get something that I could put more stuff in the back, as so many time that was the case when I had the Genesis. I sent an email to Ask. he offered me what I thought was a fair deal. No going back and forth. I said I will be in to get the car within an hour. I got there the new car was waiting for me to drive it. I drove it, and said lets lock it up. I was at the dealership for about 2 hours maybe 2 and half hours tops. signed paperwork, the car was washed, the gas was filled up and off I went. I received the car I wanted, and at the price that was fair to me. I have leased over 10 cars maybe more in the past 25-30 years. This has to be hands down the easiest deal I have ever done. Thank you Ash, for taking care of my business. Much respect. More

Friendly and easy going, was direct and efficient. I didn’t feel pressured and when I was ready to buy the experience was fast and easy. didn’t feel pressured and when I was ready to buy the experience was fast and easy. More

Dropped off my 2017 Hyundai Sonata Hybrid to get service from the dealership since I kept hearing a noise from the left rear tire from the very beginning and start of dropping of my car Ejmin had the worst from the dealership since I kept hearing a noise from the left rear tire from the very beginning and start of dropping of my car Ejmin had the worst attitude possible telling me my car was damaged and I had to pay so and so amount. First of all I didn’t even get to finish explaining what I was experiencing and he said it’s damage I already know it . How can u know it’s damaged if the techs haven’t even looked you haven’t even looked under the car and he already diagnosed the vehicle okay .. whatever anyway he goes on rambling that I have to pay a diagnostic fee no problem his attitude and lack of customer service was Already a bad sign to me when I asked question about my car I got a bothered face look by him anyway I still decided to drop my car for service BIG MISTAKE. I go on to receive a Text from AJ that the estimate is 850$ close to 900$ ok cool no worries I tell him I’m out of town and will be back Monday to pick up the car appearantly this guy is not from the US so possibly can’t understand my text properly but he kept on Harassing everyday that when am I going to pick up the car and when can I take it off there lot if I’m not going to do the work clearly when I said Monday morning I’ll be there to check it out pay and authorize the work . Monday comes along I go into the service with my mother and Ejmin is there agian frowned upset and ready to provide his unsupportive unwelcoming customer service he goes on to present me a bill of 740$ my mom is curious so she takes a look says ok that’s fine I say it’s fine he then goes in the office with the manager of the place Avo comes out with a different quote and says it’s 75$ -120$ extra for alignment so it 830$ xxx ??? You just gave a quote for 740$ my mom procedes to ask him you just quoted us 740 and then change the price this a****** snatches the paper from my mothers hands scribbles the 840$ off and says. 740! HAPPY!!? I just looked at this idiot in disbelief he’s so lucky I didn’t back hand his face for doing that to my mother right there and then I kept my cool ignored it and agreed to pay We wait an additional 4 days for the car to be worked on come back pay 740$ with all the work as specified agian receiving the worst attitude possible like they are doing us a favor by receiving our money I kept my cool no worries maybe these people are just like that I get my car pay and leave and notice one thing the alignment was never done I go back to the dealership ask Ejmin Excuse me sir just wondering if the alignment was done as shown before in the original paper that my car was in need of a desperate alignment in order to be completed he then let’s out a big sigh of frustration and says YOU DONT NEED THE ALINMENT. The tech said YOU DONT NEED IT I then tell him in the original paper you said my car needed it and u quoted me that with the 740$ he then says I aalready told you you don’t need it and starts making faces of frustration at that point I lost my cool I literally told this piece is S*** that I no longer want his help or to talk to him I needed to speak to a manger and let him know it’s not ok to be treated this way especially after. Comming here and spending my money , his manager comes over AVO AKA LITTLE MAN and has the audacity to tell me he apperantly has been in his office hearing the conversation and that he thinks his employee did nothing wrong that in fact he thinks me and my mother ask to many questions. Who does this bafoon think he is I defiantly let both thosse idiots have it Glendale Hyundai Service has no standards to professionalism no personality lack charisma lack empathy for customers and most importantly lack manners never once did I receive an apology in how I was treated instead the manager backed up his employe and said I was asking to much questions after spending money at this place shame and sad. What’s worst is that this xxx started to yell and tried treating me like a kid he’s lucky I didn’t back hand him and his co worker idiots and disrespectful lack of education it’s a shame this place is a dump and the service department is run by this Armenian crew that has each others back instead of doing the right thing and helping the customer needless to say STAY AWAY and head over to keys in Van Nuys where your treated with a little respect Needless to say if I see Avo or Ejmin In the Glendale area I will definitely be flipping those idiots off More

SCAMMMERS! Offer $50 gift card which THEY NEVER GAVE Hyundai offered $50 to test drive their cars. I test drove their car, and never got a card. I called them, and they keep saying they will ship it soon Hyundai offered $50 to test drive their cars. I test drove their car, and never got a card. I called them, and they keep saying they will ship it soon, but my test drive was in March 2019, and it's almost October. If I do not hear from them soon, I will report this to the Business Bureau. More

Honesty... until you get to the Finance office. Beware. I am making an addendum to my first review. I wrote the text in the parentheses below before I noticed that they charged me for stuff that I was t I am making an addendum to my first review. I wrote the text in the parentheses below before I noticed that they charged me for stuff that I was told was going to be free. Nicolas Oh is a nice guy. I don't think he knew that his manager and Finance guy screwed me. (Nicolas Oh made me feel at home from the moment I shook his hand. He spoke with an honesty that reminded me more of a buddy than a car salesperson. He didn't try to sell me on anything I didn't already want, but explained exactly why what I was getting was the correct selection. No offense to the other sales people there at Glendale Hyundai, but if you go in without an appointment, ask for Nicolas. You will be glad you did. ) HOWEVER: If you make a deal with the Sales Manager and shake on it, DO NOT think that it means anything at all when you get into the Finance office. The Finance guy does not care what deal you made. He will charge you with whatever he wants. Check EVERY SINGLE LINE on that contract. More