Glendale Dodge Chrysler Jeep Ram
Glendale, CA
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My experience was good. I was surrounded by workers with great experience and Paul was a great helper. Overall, wonderful and great experience at the dealer. great experience and Paul was a great helper. Overall, wonderful and great experience at the dealer. More
Was in the market for a new jeep and found Glendale had what I was looking for. I was contacted by salesman Chris who was very polite and professional. I already knew what I was dealing with and what I wan what I was looking for. I was contacted by salesman Chris who was very polite and professional. I already knew what I was dealing with and what I wanted on my end as its simple math to make deals work. Chris explained his dealer does NOT mark up cars at all everything is very transparent. Now comes the kicker. During my "simple math" is informed Chris if I finance ill put all equity from trade if lease ill put minimum which was about 5k. He came out and said "good news zero down" on a lease 616 at 48 months. Ok not bad. Then the papers started rolling in came back said well its going to be 678 but were going to call bank to adjust tier. Didn't work understand it happens im pretty reasonable. The he slips me another used folded up paper that was not on the car window said price was 60k not 57k 2500 mark up, Humm.... Then signing with Mr Ellis. I asked all these questions and the 1 thing that stuck and echoed Chris his uncle (owner) in assume demands no dealer marked up. But this week since cars were selling fast now he marks up! One would think selling out would be a good thing not making 2500 off our backs. So I text Chris and inform him I recorded the entire process I do not mind the extra 5k down it happens however I want what he promised no mark up. Yu_p review time. Then a guy Jackson replied said they want customers happy so bring car back. Not we messed up we will inform Chris and remove the 2500 just being it back. The my phone started blowing up with calls from 4 numbers. Rolled them cause now I was heated and didnt want to argue. 3 voice mails not 1 expressing they messed up. Not sure how a dealer would be stokes off making 2500 on customers but it did show Chris words were false and the dealer does not strive to correct or be truthful. We will see if they correct the mistake. More
From beginning to end……quick, knowledgeable, honest, and friendly. Treavor made the entire experience of buying a new car should be…..easy! Thanks to Treavor I got my dream car. Thank you Treavor! friendly. Treavor made the entire experience of buying a new car should be…..easy! Thanks to Treavor I got my dream car. Thank you Treavor! More
Great costumer service, edd was helpfull and profecional, got my car ready in no time will deffinitely come here again and recomend people to come here too. got my car ready in no time will deffinitely come here again and recomend people to come here too. More
Employers are nice and service was fast, so I would definitely go back and will recommend others to visit to. Great ppl fast service, what else do you need to get the job done. definitely go back and will recommend others to visit to. Great ppl fast service, what else do you need to get the job done. More
Good customer service and professional work Thank you to Good customer service and professional work Thank you to Andy and his crew I didn’t need an appointment for my car to get service Good customer service and professional work Thank you to Andy and his crew I didn’t need an appointment for my car to get service More
Very helpful and friendly the sales person Efren was very nice I wasn’t going to buy jeep I end up buying after going couple dealer Toyota Volkswagen Audi nice I wasn’t going to buy jeep I end up buying after going couple dealer Toyota Volkswagen Audi More