Glenbrook Hyundai - Happy Car Store - Service Center

Not so great Customer Service I'm just frustrated because I paid extra for some "gold" package which included a whole car vacuum but when I went to go home I saw there were still c I'm just frustrated because I paid extra for some "gold" package which included a whole car vacuum but when I went to go home I saw there were still crumbs along the back seat and that the floor mats hadn't been touched but I'd waited so long that I just left without saying anything. I had to go back in because my car said I needed an oil change after just having one and they quickly reset the engine message but were busy again and just looked annoyed n said they'd already vacuumed it when I mentioned the lack of cleaning. The new receptionist was super kind and nice but the guy's on the crew were anything but helpful. More

Service above what was expected - both Sales and Service Initial stop was for an oil change and walked out with a new car and a smile. Nate was amazing in doing everything he could for my family yesterday. Initial stop was for an oil change and walked out with a new car and a smile. Nate was amazing in doing everything he could for my family yesterday. He listened to the absolutes and the potential wishes and found something that fulfilled all into one amazing new car. More

Couldn't fix my car Had a 2005 Hyundai Elantra. Check engine on all the time. This dealership couldn't or wouldn't fix it. Just wanted my money. Problem started at 30,00 Had a 2005 Hyundai Elantra. Check engine on all the time. This dealership couldn't or wouldn't fix it. Just wanted my money. Problem started at 30,000 miles and ended at 63,000 miles when I sold the money pit. Junk, Junk, junk. NEVER will buy another one!!!!!!!!! More

Price Disappointing Was disappointed wth the price for flushing and filling fluids (45,000 service). It was $320! I only did so because Justin stated the previous owne Was disappointed wth the price for flushing and filling fluids (45,000 service). It was $320! I only did so because Justin stated the previous owner was negligent in servicing vehicle and the fluids were low and dirty. My regular mechanic advises against this, but decided to do it anyway this time. Also was told it would be $100 just to check a service light (TPMS light) on panel. (REALLY!?) Was very pleased with the oil change price of 4 for $68, but it seems like the rest of the recommended service points are a bit "over the top" in procedure and pricing. More

Great Service, but you pay for it. Just bought a Hyundai Sonata 2011 3 months age from Glenbrook Dodge Chrysler Jeep, It had 25000 Miles on it and I am now approaching 29000. No where I Just bought a Hyundai Sonata 2011 3 months age from Glenbrook Dodge Chrysler Jeep, It had 25000 Miles on it and I am now approaching 29000. No where I would rather take it, but my wallet definitely felt it. More

Fantastic job by Justin Justin did a great job handling our concerns over the problems we were having with our Elantra touring. He took the time to work with the mechanic on Justin did a great job handling our concerns over the problems we were having with our Elantra touring. He took the time to work with the mechanic on figuring out the cause of the problem and had the work done under the manufacturers warranty. Great customer service. 100% satisfaction. More

No appointment needed I just happened to be in Fort Wayne and knew I needed a service done to my Elantra. I pulled in and they took my car right in. Their prompt service I just happened to be in Fort Wayne and knew I needed a service done to my Elantra. I pulled in and they took my car right in. Their prompt service was wonderful. There was a young lady who took care of getting some chips out of my windshield with the necessary paperwork, but I am sorry I don't remember her name. Please reach out to her as she was awesome!!!! More

Routine Service Service is normally excellent. I am always greeted and the options explained. However, during my last visit my hood was left with oily fingerprints Service is normally excellent. I am always greeted and the options explained. However, during my last visit my hood was left with oily fingerprints and there was oil on my floor mat. More

Great job! Great price. Very kind and courteous staff. They are very thorough when going over preventative maintenance needs. One stop service shop. They even r Great price. Very kind and courteous staff. They are very thorough when going over preventative maintenance needs. One stop service shop. They even repaired my windshield chips. More