Glenbrook Hyundai - Happy Car Store

Price Disappointing Was disappointed wth the price for flushing and filling fluids (45,000 service). It was $320! I only did so because Justin stated the previous owne Was disappointed wth the price for flushing and filling fluids (45,000 service). It was $320! I only did so because Justin stated the previous owner was negligent in servicing vehicle and the fluids were low and dirty. My regular mechanic advises against this, but decided to do it anyway this time. Also was told it would be $100 just to check a service light (TPMS light) on panel. (REALLY!?) Was very pleased with the oil change price of 4 for $68, but it seems like the rest of the recommended service points are a bit "over the top" in procedure and pricing. More

Fantastic job by Justin Justin did a great job handling our concerns over the problems we were having with our Elantra touring. He took the time to work with the mechanic on Justin did a great job handling our concerns over the problems we were having with our Elantra touring. He took the time to work with the mechanic on figuring out the cause of the problem and had the work done under the manufacturers warranty. Great customer service. 100% satisfaction. More

Great Service, but you pay for it. Just bought a Hyundai Sonata 2011 3 months age from Glenbrook Dodge Chrysler Jeep, It had 25000 Miles on it and I am now approaching 29000. No where I Just bought a Hyundai Sonata 2011 3 months age from Glenbrook Dodge Chrysler Jeep, It had 25000 Miles on it and I am now approaching 29000. No where I would rather take it, but my wallet definitely felt it. More

Peace of mind and a little less to worry about. I made an appointment for a thursday and just couldn't make it for friday (something came up) The salesman also had a sick child on that friday as wel I made an appointment for a thursday and just couldn't make it for friday (something came up) The salesman also had a sick child on that friday as well. so no harm no foul. then monday I was able to make it. test drove 2 vehicles. ended up in the second one and drove it home. I dont feel like i got taken. I had a good experience. and i think the car i have now is as reliable as it can be. Peace of mind=pound of gold. oh, and i have heated seats again. It's like the matrix. the red pill is heated seats. have them once, you'll never go back. More

No appointment needed I just happened to be in Fort Wayne and knew I needed a service done to my Elantra. I pulled in and they took my car right in. Their prompt service I just happened to be in Fort Wayne and knew I needed a service done to my Elantra. I pulled in and they took my car right in. Their prompt service was wonderful. There was a young lady who took care of getting some chips out of my windshield with the necessary paperwork, but I am sorry I don't remember her name. Please reach out to her as she was awesome!!!! More

Experience I went through the Costco program. I was contacted by a salesman and we had a confirmed appt. Great, not so fast as the salesman failed to keep the I went through the Costco program. I was contacted by a salesman and we had a confirmed appt. Great, not so fast as the salesman failed to keep the appt and he went home. I was mad, very mad. Your sales manager saved me by getting me a wonderful, dedicated and compassionate saleslady. Angie saved the deal. The sale went through, but then your service dept let my car off the lot when it was not prepared to go. I had purchased the extra flashing brake dole light and nitrogen filled tires.. I paid for those, but what you pay for isn't always what you get. I had to make an extra trip to your service dept. to get the flashing dole light installed and nitrogen into my tires. Otherwise I am very satisfied. Things can always go wrong, but what makes a company is how the problems get fixed. This situation was fixed with a smile and a sincere apology by the service manager. With that alone, will bring me back for service. More

Great job! Great price. Very kind and courteous staff. They are very thorough when going over preventative maintenance needs. One stop service shop. They even r Great price. Very kind and courteous staff. They are very thorough when going over preventative maintenance needs. One stop service shop. They even repaired my windshield chips. More

Customer service what? As soon as they get the sale then there is no more customer service. Especially in the service department. Honestly too much to comment! I tried to gi As soon as they get the sale then there is no more customer service. Especially in the service department. Honestly too much to comment! I tried to give yall a second chance and full of disappointment. I'll never be back. More

Routine Service Service is normally excellent. I am always greeted and the options explained. However, during my last visit my hood was left with oily fingerprints Service is normally excellent. I am always greeted and the options explained. However, during my last visit my hood was left with oily fingerprints and there was oil on my floor mat. More

Superior Service Glenbrook Dodge is a prime example of top service. Whenever I have service completed on my Chrysler 200, I always find it a pleasant experience. The s Glenbrook Dodge is a prime example of top service. Whenever I have service completed on my Chrysler 200, I always find it a pleasant experience. The staff is welcoming and respectful and most recognize that I am a regular customer. I am given a complete outline of the work to be done and the cost is accurate. The waiting room is a pleasant corner with space to get paper work accomplished awhile enjoying a free soft drink. The staff sticks closely to the amount of time so I can get a task done while my car is given the repairs or service it needs. This is my second car purchased from Glenbook. It is this service that makes me think only of Glenbrook when I purchase my next new car! Rosemary Henderson More