Glenbrook Hyundai - Happy Car Store

I recently had an absolutely outstanding experience at Glenbrook Hyundai in Fort Wayne, and I cannot recommend them highly enough.From start to finish, Service Advisor Josh and Service Manager Justin comp Glenbrook Hyundai in Fort Wayne, and I cannot recommend them highly enough.From start to finish, Service Advisor Josh and Service Manager Justin completely redefined what dealership service should look like. Both of these gentlemen operate with a rare level of integrity and genuine kindness that is hard to find these days. They are incredibly patient, soft-spoken, and low-key, which made the entire transaction feel extremely comfortable and entirely pressure-free. Instead of pushing unnecessary extras, they took the time to truly listen to my concerns, answering every question with total honesty. This level of transparency instantly built a high level of trust, and I knew my vehicle was in the best possible hands.If you want a stress-free, honest, and welcoming experience, go see Josh and Justin at Glenbrook Hyundai. More

Very pleased with the service. Andrew was a pleasure to work with. Thanks for taking care of us. Andrew was a pleasure to work with. Thanks for taking care of us. More

Two out of three times they changed my oil, they overfilled the oil. Their claimed free 200k Powertrain warranty is not free. The cost isn't revealed to you until you see the final signature paperwo overfilled the oil. Their claimed free 200k Powertrain warranty is not free. The cost isn't revealed to you until you see the final signature paperwork. It's $600. The car salesman told me the car had new hands free driving, it doesn't. After only 20k miles on the car, the service manager told me my tires were near needing replacement and then had the gall to tell me that if I didn't perform the $200+ induction cleaning that their warranty department would use that as evidence to deny a claim if the engine failed. Don't buy from these people, they are a racket. More

Great service. Nice people. It did not take as long as originally told. Nice surprise. Nice people. It did not take as long as originally told. Nice surprise. More

Adrian did a great job on the sale of both of our vehicles we purchased vehicles we purchased More

They took care of my maintenance and got the parts for the recall in a very timely manner the recall in a very timely manner More

Our salesman, Ken Holden, was very kind and helpful throughout and beyond our vehicle purchase. throughout and beyond our vehicle purchase. More

The service was excellent due to great communications and workmanship! It was a great experience. workmanship! It was a great experience. More

Great sales department experience. No pressure everybody seemed very sincere and I enjoyed my purchase. I have used their service department since then several times and it's a wonderf No pressure everybody seemed very sincere and I enjoyed my purchase. I have used their service department since then several times and it's a wonderful service department that doesn't try to upright a whole bunch of things that you don't need. The courteous they're prompt the cars clean you will not be disappointed. More

Gavin and the entire dealership made the process easy, professional, and stress-free. We love our new Hyundai Tucson premium. professional, and stress-free. We love our new Hyundai Tucson premium. More