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Glenbrook Hyundai - Happy Car Store

Fort Wayne, IN

4.7
745 Reviews

4801 Coldwater Road

Fort Wayne, IN

46825

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Showing 745 reviews

March 28, 2025

Wasn't happy with what they told me, felt like they chose what I told them it might be, not sure if they even did a diagnostic on it. Very dissatisfied won't return there, Benjamin was kind I must say More

by norrislindalou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Only Benjamin
March 27, 2025

Super helpful. Kept me updated through delays as I would expect. Fair and professional. Happy with the visit. More

by Carreviews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike M, Anthony F., Gabe R., Andrew G. , Justin Stump
March 15, 2025

Always courteous and thorough! Usually quick to respond to my needs. Really appreciate the free oil changes with a new vehicle. More

by mmjenkins52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
March 05, 2025

Service is always satisfactory, but the diagnostic fees can be costly as well as labor costs. I do business here regardless because I trust them with both my hyundai vehicles purchased at the dealership. More

by shellyjohnyoung
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Stump, Jenny Fudge, Jarin Jasso
March 01, 2025

Good service department, they get the job done quickly and will contact you if any issues arise. I've been using them for 12 years and have been happy with their work. More

by IU Hoosier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Frisoli does a great job., Justin Stump, Chris Jasso, Jenny Fudge
February 21, 2025

Was in for an oil change and recall issue. Got a new battery also. Talked with Josh, my favorite salesperson. I’m a senior citizen and I find Josh to be most “user friendly “. For your infor More

by Gary5606
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Feb 27, 2025 -

Glenbrook Hyundai - Happy Car Store responded

Thank you for the 5 Star Review, Gary! Let us know if there's anything else we can do for you!

February 18, 2025

Very knowledgeable and friendly staff. The service was done quickly. And the waiting area was very clean and comfortable. More

by mstocksdale74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin in service
February 11, 2025

I trust them to take good care of my car and not suggest unnecessary work. More

by mvalle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Fudge
January 26, 2025

This visit was not good. I was missing a lug nut. They charged me for 3? And never put 1 on the car. I'm still missing it. They said they rotated tires and done oil change? B More

by bmo210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Fudge
January 23, 2025

Very friendly and straightforward in their approach and interaction. Not very knowledgeable about their EV products and EV considerations, but they tried to find the answers I needed. More

by clifton_rich
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James
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