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Glenbrook Dodge Chrysler Jeep Fiat - Service Center
Fort Wayne, IN
352 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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352 Reviews of Glenbrook Dodge Chrysler Jeep Fiat - Service Center
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November 29, 2023
Yesterday I went for an oil change, they told me it would be quick because they didn't have anyone on the list and I was the first, they left me waiting for 2 hours, apart from that they didn't even inflate be quick because they didn't have anyone on the list and I was the first, they left me waiting for 2 hours, apart from that they didn't even inflate my tires, and they told me that they had done it but they hadn't. It was going to reflect on my dashboard for up to a few hours, I had to inflate my tires myself and it did reflect on the dashboard. On another occasion I went for a repair on the Dashboard for which they charged me $1700, which I paid in cash. and after 30 days my Dashboard was damaged again due to the same problem and a new problem arose and the USB port no longer worked, I left my car to have it repaired under warranty, they did not repair the USB port, and they also told me that I could pick it up the next day, they never responded to my messages or calls and it took 4 more days, how unprofessional and lack of communication. More
by johansebastiansepulvedadiaz
Employees Worked With
Other Employees :
Will Wallace
November 23, 2023
Service department is amazing buying a car not so much! Still in shock that a jeep with 10,000 miles needed a sensor replaced for over 700.00 Still in shock that a jeep with 10,000 miles needed a sensor replaced for over 700.00 More
by cathiew60
Employees Worked With
Other Employees :
Will Wallace
November 16, 2023
Great and Speedy service. The reps were very informative and helpful. The building was very clean even under construction. The reps were very informative and helpful. The building was very clean even under construction. More
by shadonnad8
Employees Worked With
November 16, 2023
Had an issue with a faulty part in my brand new vehicle. The service department—in the midst of renovations—got me in and out in no time. Great staff, very helpful, would definitely recommend! The service department—in the midst of renovations—got me in and out in no time. Great staff, very helpful, would definitely recommend! More
by Lilly Lyon
Employees Worked With
Will Wallace
November 14, 2023
Even with the construction I was greeted by a courtesy and cleancut gentleman who promptly took my van in for an oil change and I was happy with the service I recieved and cleancut gentleman who promptly took my van in for an oil change and I was happy with the service I recieved More
by Trucker
November 07, 2023
Friendly staff and I like the text updates and communications rather than leaving messages etc. communications rather than leaving messages etc. More
by darlenataylor
Employees Worked With
November 03, 2023
The service was awesome. Especially William. Very friendly staff and knowledgeable. Thank you very much. Especially William. Very friendly staff and knowledgeable. Thank you very much. More
by prboykin
Employees Worked With
Other Employees :
Will Wallace
November 01, 2023
Friendly, helpful, and accommodating. She was able to squeeze me in. I had a unique situation, and she took the time to make sure I was taken care of. She was able to squeeze me in. I had a unique situation, and she took the time to make sure I was taken care of. More
by starfox
Employees Worked With
