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Glenbrook Dodge Chrysler Jeep Fiat - Service Center

Fort Wayne, IN

4.8
329 Reviews
Call Service Center (833) 674-1158

329 Reviews of Glenbrook Dodge Chrysler Jeep Fiat - Service Center

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August 18, 2023

Andrew Maldonado was very attentive and willing to help us. He worked very hard to make us feel comfortable. In financing he continued there also to bring us the best means to our needs. I will do futu More

by delagrassi62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave in service was great., Jesse Knight, Will Wallace
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Aug 19, 2023 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for the great rating and review. We are happy to see our Sales Team at Glenbrook Dodge Chrysler Jeep was very helpful and attentive during your car buying experience. We hope to work with you more in the future. Congratulations on the new Volkswagen SUV!

August 15, 2023

Great service, service dept communicated well regarding service and costs. Will continue to have truck service @ Glenbrook Dodge More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Wallace
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Aug 16, 2023 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Ron, we are grateful you took the time to leave this positive review. It is pleasing to learn that our Service Team was great at communicating and providing top-notch service. You can always count on Glenbrook Dodge Chrysler Jeep for your automotive needs.

August 07, 2023

Got my leased Jeep in same day even though initially it was going to be the next week! Looked at it, got my software updated and an oil change done while there. More

by hughesmbethany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 08, 2023 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Hello, we're glad you're happy with the way we do business here. It is pleasing to know that our Sales Team was quick and accommodating with the lease of your Jeep. You can always count on Glenbrook Dodge Chrysler Jeep for your automotive needs. Should you need anything else, please let us know.

August 05, 2023

I had a great experience with repairs to my '21 Jeep Grand Cherokee. The work was thorough and complete! More

by danzguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 06, 2023 -

Glenbrook Dodge Chrysler Jeep Fiat responded

It is pleasing to read that our Service Team was thorough and successfully completed all repairs on your 2021 Jeep Grand Cherokee, ensuring you had a top-notch dealership experience. Thank you for your positive review and for trusting us with your vehicle. We are here if you need any further assistance here at Glenbrook Dodge Chrysler Jeep.

August 04, 2023

Oil changes for my 2020 Voyager is always done at the dealership. they let me know how long the wait is before they start on it. Satisfied with the service More

by jmjohnsonmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 04, 2023 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for choosing our Service Team here at Glenbrook Dodge Chrysler Jeep to service your 2020 Chrysler Voyager. We are so pleased that our team informs you of your wait time prior to your oil change. Your 5-star review is greatly appreciated.

August 02, 2023

Glenbrook always makes my experience the best. They take great care of me and my vehicle and makes sure I am happy with my service. More

by Laketme65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Tuttle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 03, 2023 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for taking the time to write about your best five-star experience. It's rewarding to learn that our Service Team took care of you and your vehicle ensuring you were happy with your service. We hope that you will continue to choose Glenbrook Dodge Chrysler Jeep in the future!

August 01, 2023

I usually get my oil changed here for my Jeep. I went in this morning, everyone was friendly as usual. The service was completed quickly. And the prices aren't high, especially for a dealership. More

by ryanwayne427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caralyne Reiff
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 03, 2023 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for taking the time to write about your positive five-star experience! We're glad to learn that you not only left our dealership in a timely manner and under the expected budget but that you were pleased with the high level of customer service provided by our Service Team. We appreciate your business and look forward to working with you again in the future here at Glenbrook Dodge Chrysler Jeep.

July 20, 2023

Quick oil change and friendly staff. Was in and out in less than 1 hr. More

by Zappem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Naag
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 20, 2023 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for taking the time to write about your five-star experience with our Service Department. It's rewarding to learn that our friendly Service Team took care of your oil change in a speedy fashion. We hope you continue to choose Glenbrook Dodge Chrysler Jeep for all of your automotive needs.

July 20, 2023

Will Wallace was very up front with what pricing could be to check and fix my air conditioning problem. Problem was fixed in a timely manner! Everyone was very helpful and friendly! More

by araber1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Wallace
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Jul 21, 2023 -

Glenbrook Dodge Chrysler Jeep Fiat responded

We're delighted to see that you had a positive experience with our friendly and knowledgeable Service Team. It is so great to know we were able to help fix your air conditioner in a timely manner. Thank you for your great review and for choosing Glenbrook Dodge Chrysler Jeep for your automotive needs.

July 18, 2023

Rob was fantastic. Super professional and took time with me. Everyone was really great there. More

by Gina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
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Jul 18, 2023 -

Gina responded

Thanks Rob for excellent customer service

Jul 18, 2023 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Our team here at Glenbrook Dodge Chrysler Jeep is proud to read that you had a fantastic and professional experience with us, Gina. Please do not hesitate to contact us again if we can do anything else to assist you.

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