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Glenbrook Dodge Chrysler Jeep Fiat - Service Center

Fort Wayne, IN

4.8
340 Reviews
Call Service Center (833) 674-1158

340 Reviews of Glenbrook Dodge Chrysler Jeep Fiat - Service Center

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November 16, 2023

Great and Speedy service. The reps were very informative and helpful. The building was very clean even under construction. More

by shadonnad8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caralyne Reiff
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 16, 2023 -

Glenbrook Dodge Chrysler Jeep Fiat responded

We're glad to hear that you had a good experience with Glenbrook Dodge Chrysler Jeep. Thank you for noting the cleanliness of our premises and the competency of our staff. We aim to maintain this standard always.

November 16, 2023

Had an issue with a faulty part in my brand new vehicle. The service department—in the midst of renovations—got me in and out in no time. Great staff, very helpful, would definitely recommend! More

by Lilly Lyon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Wallace
Report | Print
Dec 08, 2023 -

Glenbrook Dodge Chrysler Jeep Fiat responded

We appreciate your recommendation and are glad to hear that the service department was able to assist you promptly. We're here for any future automobile needs. Thanks for choosing Glenbrook Dodge Chrysler Jeep.

November 14, 2023

Even with the construction I was greeted by a courtesy and cleancut gentleman who promptly took my van in for an oil change and I was happy with the service I recieved More

by Trucker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caralyne Reiff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Naag
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Wallace
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Nov 14, 2023 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Appreciate the positive feedback about our oil change service at Glenbrook Dodge Chrysler Jeep. Thank you for noticing the effort and courtesy of our team to keep things running smoothly amid construction. It means a lot to us!

November 07, 2023

Friendly staff and I like the text updates and communications rather than leaving messages etc. More

by darlenataylor
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2023 -

Glenbrook Dodge Chrysler Jeep Fiat responded

We appreciate your feedback about our friendly staff and text communication at Glenbrook Dodge Chrysler Jeep. We aim to make interactions as convenient as possible for our customers.

November 03, 2023

The service was awesome. Especially William. Very friendly staff and knowledgeable. Thank you very much. More

by prboykin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caralyne Reiff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Naag
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jevon Rhoades
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Wallace
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Nov 03, 2023 -

Glenbrook Dodge Chrysler Jeep Fiat responded

We appreciate your positive feedback about our staff and service. We're pleased to hear that William was of outstanding assistance. Thanks for choosing Glenbrook Dodge Chrysler Jeep.

November 02, 2023

I experienced quick, friendly, and knowledgeable customer service. Very helpful. Would definitely recommend to others. More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Naag
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 03, 2023 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Hi. We appreciate your recommendation and positive review of your experience with our Service Team. We are so pleased that you received quick, friendly, and knowledgeable customer service during your time with us. Thank you for being a Glenbrook Dodge Chrysler Jeep customer and let us know if we can assist you further or answer any questions.

November 01, 2023

Friendly, helpful, and accommodating. She was able to squeeze me in. I had a unique situation, and she took the time to make sure I was taken care of. More

by starfox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caralyne Reiff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2023 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Hello, thanks for sharing this five-star review with us. We're pleased to know that our friendly team was helpful and able to assist you with your needs. Your business is valued and we look forward to seeing you again at Glenbrook Dodge Chrysler Jeep.

October 26, 2023

Did me right even change a bulb I couldn’t figure out now I don’t have a message showing up More

by Lenny3170
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Naag
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 27, 2023 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Hello and thank you for this wonderful five-star review! We are glad our Service Team efficiently changed your bulb and treated you right during your visit. Please reach out to Glenbrook Dodge Chrysler Jeep if we can be of any further assistance.

October 25, 2023

David was super helpful my last visit. He kept me informed and provided me the option for a free shuttle service if my tire repair were to take longer than he estimated due to the tire bei More

by Heidi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 26, 2023 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Heidi, thank you for sharing your experience with us here at Glenbrook Dodge Chrysler Jeep, and for noting the convenient shuttle service offered during your recent tire-repair visit. If there’s anything else you need, please let us know. Our Service Team would be happy to help.

October 25, 2023

Fred makes things right! Pleasant to work with and always courteous. I appreciate his professionalism. More

by dotter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Naag
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 26, 2023 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Hello, Dotter, and thank you for this great four-star review! We are thrilled our team of professionals was courteous and pleasant to work with to ensure you had a delightful experience. Please reach out to Glenbrook Dodge Chrysler Jeep if we can be of any further assistance.

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