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Glenbrook Dodge Chrysler Jeep Fiat - Service Center

Fort Wayne, IN

4.8
329 Reviews
Call Service Center (833) 674-1158

329 Reviews of Glenbrook Dodge Chrysler Jeep Fiat - Service Center

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October 19, 2023

Everyone is always Nice and accommodating. It's also always clean and comfortable. I would recommend to Others. More

by Tusapaula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 20, 2023 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for the positive review and for recommending our services. It brings us joy to learn that our team was nice and accommodating during your visit. Your business is valued and we hope you continue to choose Glenbrook Dodge Chrysler Jeep.

September 12, 2023

My experience with this car dealership has always been great, staff is always polite, efficient and helpful More

by Clark Gómez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Wallace
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Sep 12, 2023 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Hello, it is great to read that our team was polite, efficient and helpful during your visit. Thank you for the awesome feedback and 5 stars. We’re glad you came in, and we appreciate your business at Glenbrook Dodge Chrysler Jeep.

September 06, 2023

Friendly courteous service, that's why I've been going here for years! And I'll continue to give this dealership my business. More

by Merlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caralyne Reiff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Naag
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Wallace
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Sep 07, 2023 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you, Merlin, for making Glenbrook Dodge Chrysler Jeep a part of your day and for leaving us a perfect five-star review. Our friendly Service Team is proud to provide you with a courteous service experience. It is an honor to have had your continued business for many years and we are always here to help.

September 06, 2023

Spectacular communication and attention to customer (me), only in for a routine oil change package but kept me well informed and went over the vehicle inspection in full detail. Construction signage is weak, More

by Rich D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 07, 2023 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Hello, Rich. Thank you for highlighting the spectacular communication and attention you received while in for an oil change. It is rewarding to see that you were kept well-informed and your vehicle inspection was reviewed in full detail. Your positive review of our Service Team here at Glenbrook Dodge Chrysler Jeep is much appreciated.

August 30, 2023

Our service was great. I received multiple phone during the service time to update me and ask questions related to the issue. Everything was cared for within a reasonable t More

by mwright0820
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2023 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Hello, we are so happy to know that our Service Team was able to keep you updated with progress, and was timely on your visit. Thank you so much for the great feedback and 5 stars. It was great to service you here at Glenbrook Dodge Chrysler Jeep, and we hope to assist you here again in the future.

August 28, 2023

Over 3 hours of waiting for an oil change. That is unacceptable as people have things to do other than waste half of their day waiting for something like that. Very disappointed that there was More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Armstrong
1.0
This rating includes all reviews, with more weight given to recent reviews.
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August 24, 2023

Great service, very friendly, helpful, they asked me during my wait if I needed anything. More

by JBOSOX88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Naag
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 25, 2023 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you so much for visiting us, and taking the time to leave us 5 stars. We are glad to know that our Service Team was very friendly, helpful, and provided a great experience on your visit. It was a pleasure to assist you, and we appreciate your business at Glenbrook Dodge Chrysler Jeep. If you ever need help with your vehicle, please feel free to reach out to us for any future assistance.

August 23, 2023

Always bring my van here for servicing. I would trust no one else. Staff is always pleasant, and helpful. More

by rfleck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Naag
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 24, 2023 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for your amazing five-star review. We are so grateful for your trust in our Service Team to always be helpful and pleasant when you bring your van in. It makes us very happy to read that you don't trust anyone else but Glenbrook Dodge Chrysler Jeep. Thank you for your business and have an incredible day.

August 19, 2023

He was very helpful and explained everything to me about the issue with my truck. More

by benjr44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 20, 2023 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Hello. We are truly thrilled to know that our Service Department was very helpful and explained everything to you. Thank you so much for your delightful 5-Star review. Come back anytime to Glenbrook Dodge Chrysler Jeep. Take care.

August 18, 2023

Easy and efficient for oil change drop off and wonderful courtesy shuttle service. Made it a breeze to do over the lunch hour More

by boilerrxhersh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 19, 2023 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for your trust in our Service Team to perform an easy and efficient oil change on your vehicle and provide you with a Shuttle service while you wait for it to be completed. We are happy to know it was a breeze and your five-star review is greatly appreciated here at Glenbrook Dodge Chrysler Jeep.

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