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Glenbrook Dodge Chrysler Jeep Fiat - Service Center

Fort Wayne, IN

4.8
352 Reviews

352 Reviews of Glenbrook Dodge Chrysler Jeep Fiat - Service Center

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August 11, 2024

I never have been disappointed. They always go the extra mile to help. The are very helpful and know what they are doing. More

by SHORTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Naag
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thanks for your kind words! Glenbrook Dodge Chrysler Jeep values great service and we’re glad you feel supported by our team.

August 07, 2024

David Pena was very helpful in retrieving extended warranty information on our vehicle, and was very courteous and professional. More

by goldendadd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Glad to hear our team was helpful and professional. For any additional needs, please feel free to reach out. If there's anything specific we can do to improve your experience further, let us know.

August 06, 2024

Dave and everyone else at Glenbrook is awesome his customer service is always on point! You can tell they really care about their customers! More

by hollisparker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for sharing your experience with Glenbrook Dodge Chrysler Jeep. Happy to hear our team cared for you well!

July 29, 2024

Just went in for an oil change. Everyone was pleasant. In and out in about 45 minutes. Very pleased. More

by Michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caralyne Reiff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thanks for your review! We're glad to hear about your positive experience with the oil change at Glenbrook Dodge Chrysler Jeep. Wish you well.

July 28, 2024

They always get me in fast and finished in a reasonable amount of time. Never had an issue. More

by shelby.keefe01
Recommend Dealer
Yes
Employees Worked With
Joshua Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Glad to hear you’ve had such positive experiences with Glenbrook Dodge Chrysler Jeep. We appreciate your feedback and continued trust in our service team. Thanks for being a loyal customer.

June 07, 2024

Excellent customer service, very professional and efficient . The facility is updated and very comfortable . I highly recommend them. More

by Dcoate15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caralyne Reiff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for sharing your experience at Glenbrook Dodge Chrysler Jeep. I'm glad we could provide you with a professional, comfortable, and efficient visit. Thank you for the recommendation.

May 25, 2024

Service department employees are courteous and friendly. Exceptional management from my perspective. Timely and efficient. More

by warjaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caralyne Reiff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for the 5 stars and kind words. It's great to know that our Service Team was courteous, friendly, and efficient ensuring you not only had a great experience but also were on your way in a timely manner. Should there ever be anything else we can do for you, don't hesitate to reach out to us at Glenbrook Dodge Chrysler Jeep.

March 29, 2024

Dave graciously helped resolve an issue regarding my child’s car seat. He was very friendly and personable. The service was walk-in and very quick. I highly recommend working with Dave and his team at G More

by hilrho7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Glenbrook Dodge Chrysler Jeep Fiat responded

We appreciate the kind words about our team at Glenbrook Dodge Chrysler Jeep. We value your high recommendations and Dave, along with his staff, are pleased to have been able to quickly resolve the issue with your child's car seat. Thank you for choosing us for service assistance.

December 31, 2023

So long story short (not really) They fixed it! On December 23rd my wife's car overheated, This had happened previously in March, And we took it to a local shop who replaced the water pump and the More

by we_eat_inc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Wallace
Apr 13, 2024 -

Glenbrook Dodge Chrysler Jeep Fiat responded

We appreciate your detailed review and are glad that you had a positive experience with Glenbrook Dodge Chrysler Jeep's water pump and thermostat repair service. We strive to go above and beyond, so it’s gratifying to hear about our team’s diligence in diagnosing the problem correctly. Looking forward to assisting you for your next auto need.

December 27, 2023

Everything went perfect and they gave me free delivery to and from my house as well More

by jbuuck455
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Armstrong
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Pena
4.0
This rating includes all reviews, with more weight given to recent reviews.
Caralyne Reiff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Naag
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Wallace
Apr 12, 2024 -

Glenbrook Dodge Chrysler Jeep Fiat responded

We appreciate your high rating and positive comments about the delivery service of Glenbrook Dodge Chrysler Jeep. We hope to continue meeting those standards on all aspects in future interactions.

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