Glenbrook Dodge Chrysler Jeep Fiat - Service Center

I never have been disappointed. They always go the extra mile to help. The are very helpful and know what they are doing. They always go the extra mile to help. The are very helpful and know what they are doing. More

David Pena was very helpful in retrieving extended warranty information on our vehicle, and was very courteous and professional. warranty information on our vehicle, and was very courteous and professional. More

Dave and everyone else at Glenbrook is awesome his customer service is always on point! You can tell they really care about their customers! customer service is always on point! You can tell they really care about their customers! More

Just went in for an oil change. Everyone was pleasant. In and out in about 45 minutes. Very pleased. Everyone was pleasant. In and out in about 45 minutes. Very pleased. More

They always get me in fast and finished in a reasonable amount of time. Never had an issue. amount of time. Never had an issue. More

Excellent customer service, very professional and efficient . The facility is updated and very comfortable . I highly recommend them. efficient . The facility is updated and very comfortable . I highly recommend them. More

Service department employees are courteous and friendly. Exceptional management from my perspective. Timely and efficient. Exceptional management from my perspective. Timely and efficient. More

Dave graciously helped resolve an issue regarding my child’s car seat. He was very friendly and personable. The service was walk-in and very quick. I highly recommend working with Dave and his team at G child’s car seat. He was very friendly and personable. The service was walk-in and very quick. I highly recommend working with Dave and his team at Glenbrook! More

So long story short (not really) They fixed it! On December 23rd my wife's car overheated, This had happened previously in March, And we took it to a local shop who replaced the water pump and the On December 23rd my wife's car overheated, This had happened previously in March, And we took it to a local shop who replaced the water pump and thermostat. So here we are again, But this time at the right shop! Upon arrival our customer service Tech (William) asked a series of questions in reference to the history of the vehicle And explained due to the history they would need to do a head gasket or block test to ensure that the motor was not damaged. A few hours later I received a call stating that it had failed the block test and they would need to do a tear down to inspect the extent of the damage. Potentially a new motor may be needed😖😫 The cost of the teardown would be $600 and needed my approval to start. The following afternoon William called me and stated that during the tear down the mechanic noticed that the thermostat that had been installed was not the proper thermostat! He then installed a OEM approved thermostat and reinitiated a new block test and it passed! This company went way above and beyond! They already had approval for a teardown and potentially a very expensive new motor! In the world that we live in and you know what I mean this is very hard to find! After this experience I will not take my vehicle to anybody else and in the near future I will be purchasing a vehicle from them Guaranteed. Nice work William and everybody involved the mechanic did more than he had to And it is appreciated more than you will ever know! God bless and have a Happy New Year. More

Everything went perfect and they gave me free delivery to and from my house as well and from my house as well More