Glenbrook Dodge Chrysler Jeep Fiat - Service Center
Fort Wayne, IN
339 Reviews of Glenbrook Dodge Chrysler Jeep Fiat - Service Center
Four Wheel Alignment on our Dodge Journey Thank you for your excellent service on the four wheel alignment on our Dodge Journey. We appreciate the prompt the service and pick up on our vehic Thank you for your excellent service on the four wheel alignment on our Dodge Journey. We appreciate the prompt the service and pick up on our vehicle. More
Red Light I recently was driving my 2006 dodge charger and noticed that a red light with a battery symbol kept appearing. I decided to call Glenbrook Dodge to q I recently was driving my 2006 dodge charger and noticed that a red light with a battery symbol kept appearing. I decided to call Glenbrook Dodge to question if I needed a battery? I was informed by Brian in the service dept to bring my car in and they would check it out for me that same day!!!. I brought in my car and received the service I needed and received a ride home and back to get my vehicle in the same day. Great job Glenbrook Dodge. More
Excellent personal attention and friendly faces! I had received an online coupon for an express oil change that was about to expire so I decided to use it. As I was being processed, Becky Dodd noted I had received an online coupon for an express oil change that was about to expire so I decided to use it. As I was being processed, Becky Dodd noted that my service records indicated it was time for a flush of the brake lining and asked if I would like that work done. Since it wasn't on my schedule, I was concerned about the time it would take; however, she assured me they could take me immediately and all services would be complete within the hour. I enjoyed coffee and TV while I waited; service was done in about 50 minutes, and my bill was processed quickly. Becky took a little more off the cost of my oil change and I thought the charge was great for the services completed. As always, your staff is friendly and helpful -- I trust the quality of service I receive! More
Rattle in the Dashboard of our Journey I returned my 2014 Journey to the dealer as I had a rattle in the dash after they replaced my speedometer glass. They found there was a clip that was I returned my 2014 Journey to the dealer as I had a rattle in the dash after they replaced my speedometer glass. They found there was a clip that was left lying loose in the panel. They removed the clip and the rattle in my dashboard was solved. I want to thank Service Manger, Brian, for his continued leadership and Becky Dodds for her excellent customer service. Thank you, Ron & Jackie Miller More
Becky's awesome service!! I brought my T&C Chrysler in for a recall issue. Becky scheduled my appointment, made sure it was done in the allotted time. And had all the paper wor I brought my T&C Chrysler in for a recall issue. Becky scheduled my appointment, made sure it was done in the allotted time. And had all the paper work and my vehicle ready to go when I arrived at the dealership. Becky has always gone the extra mile for me whenever I needed any assistance with my vehicle.Becky is a valuable asset for the dealership and I hope is appreciated and rewarded for her excellent customer care.Thank you very much Becky!!! Pam Boon More
Verizon said I had phone directory issues not their problem? Brain Marshall help get the system loaded after numerous attempts. If phone wasn't compatible with my Chrysler 300 it sure is now! Brian spent quite a Brain Marshall help get the system loaded after numerous attempts. If phone wasn't compatible with my Chrysler 300 it sure is now! Brian spent quite a bit of time making sure it was right! Thanks Brian great job. Blue tooth is working fine, Hands free is a wonderful thing! Eric Johnson More
Good Job Guys Took in my wife's Journey for 15,000 mile check and LOF. Checked for noise behind radio. No more noise! Vehicle was finished in a timely manner. Thank Took in my wife's Journey for 15,000 mile check and LOF. Checked for noise behind radio. No more noise! Vehicle was finished in a timely manner. Thanks for prompt friendly service! EJ More
Damaged auto Damaged my jeep oil pan drain plug Then service manager had this hair brained idea that corrosion caused the damage will never have service work don Damaged my jeep oil pan drain plug Then service manager had this hair brained idea that corrosion caused the damage will never have service work done at this dealership I hope the service manager is fired Really bad when a service manager try's to deceive customer More
Customer Service Experience On April 28, 2015, my experience with Brian, the Service Manager, was excellent. I had my 2014 Dodge Journey in for service and Brian took care of a On April 28, 2015, my experience with Brian, the Service Manager, was excellent. I had my 2014 Dodge Journey in for service and Brian took care of all the issues I had. More
Oil Change & Tire Rotation I love the quick convenient service that you get at Glenbrook Dodge. I went on a Saturday afternoon, an hour before closing, and they were able to get I love the quick convenient service that you get at Glenbrook Dodge. I went on a Saturday afternoon, an hour before closing, and they were able to get me in change my oil, rotate my tires, and clean my windows! The smiling faces doesn't hurt either More