Glenbrook Dodge Chrysler Jeep Fiat - Service Center

Did more then required Had an extended warranty (2011 3.6l) issue causing a misfire fault (302) on my ECU. The fix was to replace the front Valve head. They were quick to r Had an extended warranty (2011 3.6l) issue causing a misfire fault (302) on my ECU. The fix was to replace the front Valve head. They were quick to replace it in 2 days with the heads in stock and also did a free alignment check while onsite as well as wash the winter salt off when completed. I do have an issue with dodge not doing this as a recall for a known problem with these engines. I paid $500 to have the problem solved by my local mechanic. Then when the problem still existed he did some digging to find this on the internet. So after $300 for the new head, and $500 to clean the fuel and coolant system at Glenbrook its running correctly again More

recall notice repair Very friendly service! I had a low tire pressure alarm, and I didn't ask for it to be fixed, and when I picked up my Jeep, it was taken care of at no Very friendly service! I had a low tire pressure alarm, and I didn't ask for it to be fixed, and when I picked up my Jeep, it was taken care of at no cost! This made me happy.... More

Transmission Control Module Upgrade Had the TCM software upgraded. They got me in and out right away even though I was 15 minutes late for the appointment. The service staff were very pr Had the TCM software upgraded. They got me in and out right away even though I was 15 minutes late for the appointment. The service staff were very professional and polite and they even offered to shuttle me to work (I drank all their coffee instead). I would recommend Glenbrook Dodge service to anyone in need of service or repair. More

Fabulous Experience w/the Service Dept. I'd been dealing w/several unknowns and had been given conflicting reasons from three other sources. A friend said to go to a Chrysler dealership and I'd been dealing w/several unknowns and had been given conflicting reasons from three other sources. A friend said to go to a Chrysler dealership and Glenbrook is so close to my job. Justin was truly helpful and courtious! I was thankfull for his ability to explain things thoroughly and w/out making me feel stupid. The Service crew had it all figured out and fixed on the same day. I even got my car back cleaner then when I brought it in! I'll definitely return. More

Safety recall handled professionally. My vehicle had a safety recall. This dealership contacted me to set up an appointment. They got me in on time, completed the work sooner than expect My vehicle had a safety recall. This dealership contacted me to set up an appointment. They got me in on time, completed the work sooner than expected and had me going long before expected. The staff in the service department did an excellent job and worked as a finely tuned machine. The lounge area was quite comfortable and accomodating. Thank you. More

Service We are very well satisfied with the service we get from Bryan Marshall and his crew, they are all very friendly and seem to get the job done in a tim We are very well satisfied with the service we get from Bryan Marshall and his crew, they are all very friendly and seem to get the job done in a timely manner when we call and make arrangements. The girls at the desk are very helpful and knowledgeable also. We have had it there several times for recalls and oil changes and have been well pleased with the time it took and the work done. Keep up the good work, Glad we have you to do our work on our Jeep when needed! Troy Robinson was our salesman and we are very satisfied with our deal! Always enjoy going back to visit when we get service done! Highly recommend him to help out if in need of a vehicle! More

Best Customer Service I feel it matters to review so others know how great they are! They are the best around and have been for a long time!!! I feel it matters to review so others know how great they are! They are the best around and have been for a long time!!! More

customer service received phone call that my dodge dakota was in need of a recall service. On day of service it was busy but Becky and rest of staff made sure vehicle received phone call that my dodge dakota was in need of a recall service. On day of service it was busy but Becky and rest of staff made sure vehicle was serviced in good time and offered excellent customer service More

Recalls Done-Great Customer Service! I went in to have a recall done on my vehicle, thinking they were only going to be able to do one they were actually able to do both recalls in about I went in to have a recall done on my vehicle, thinking they were only going to be able to do one they were actually able to do both recalls in about 2 hours time. Becky was extremely helpful and printed me off some information about an issue they had found during the inspection of my vehicle. Some people may not care about this, but I really liked the fact that the waiting room was nice and had comfortable chairs, desk areas, refreshments, etc. They make sure you are well taken care of! They even took is through the car wash! :) I plan on going back for my oil changes because they have affordable packages and I like that they do a very detailed inspection on my vehicle every time it is there, that is something you will not find just anywhere! More