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Glenbrook Dodge Chrysler Jeep Fiat - Service Center

Fort Wayne, IN

4.8
352 Reviews

352 Reviews of Glenbrook Dodge Chrysler Jeep Fiat - Service Center

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May 05, 2016

Wonderful when I first bought my car LT and Todd Macon made it Happen they were both so sweet and very helpful. Loved the service and loved the car. My car had More

by Flow3rgrl
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Todd Macon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Bailey, LT Thompson
May 06, 2016 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for your honest review of our sales department! We value our customers opinion!! Have a great day!

May 04, 2016

Rebecca is great! Rebecca is an asset to your dealership! She took great care of me. You really should have more employees of her caliber working at your dealership. More

by Kirby14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Dodds
May 06, 2016 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for your review! We greatly appreciate your feedback!

May 04, 2016

Rebbeca Dodd made my experience the most amazing experience. I was worried, stressed and confused and Ms Dodds was professional , experienced, pleasant and calming she was the very best experience I ever had at More

by Kat1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Dodds
May 06, 2016 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Becky is always happy to help!! Thank you for following up with us to let us know how we are doing!

May 03, 2016

Great, efficient service! The friendly and knowledgable staff at Glenbrook Dodge are fantastic. They take great care of my car AND me! Repairs to my car are never fun but your More

by Ladymama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky, Justin, Gina, Brian & Tabitha always take great care of me!
May 06, 2016 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Our service department is always busy at work trying to help our customers! We are glad to hear that your repairs were easy for you! Thanks!

April 20, 2016

Service Department Glenbrook Dodge made the servicing of my vehicle painless. The Service Department scheduled my vehicle to be looked at right away. Once the vehicle More

by brown,jeri123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
Apr 21, 2016 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for choosing Glenbrook Dodge for your service needs! We are glad to hear that Justin could be of such help! Have a great day!

April 17, 2016

Repair service Tabbittha And Brain did a great job on solving and repairing my 2009 Charger many thanks to them they did their job and told me what to expect before More

by Josephwmajor 3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tabbittha and Brain
Apr 18, 2016 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for taking the time to review us, Joseph! We appreciate your feedback and are glad to hear of your service experience! Have a great day!

April 11, 2016

Recall & warranty work I had a great experience at Glenbrook Dodge Chrysler Jeep. Brian, Justin and Becky are very helpful and they got me in and out on two consecutive days More

by steven matthews
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Marshall, Becky Dodds & Justin., Dan Bailey
Apr 14, 2016 -

Glenbrook Dodge Chrysler Jeep Fiat responded

We are so happy to hear of your great experience! Thank you for taking the time to share it with us! Have a great day!

April 11, 2016

Jeep in shop 7 times! My jeep has been in the shop 7 times. Got a new one, so I don't have to deal with the old one anymore More

by jeep2014
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tabitha, Mike Smeltzley
Apr 14, 2016 -

Glenbrook Dodge Chrysler Jeep Fiat responded

I am sorry to hear that you have had so many issues with your Jeep! I cannot locate you in our system, but if you wouldn't mind giving us a call we would love to get looking into this issue for you. 260-484-1533. Thank you!

Apr 17, 2016 -

jeep2014 responded

My jeep is currently in the service department... Not sure who I am supposed to call and talk to? I've been in touch with Tabitha every week...considering its been in the shop every week for the past month..

April 05, 2016

Recall Compliance We had our Chrysler 300 serviced for a recall on the driver airbag deflator this past weekend. Service was fine except our hood was left up and as we More

by jeopardy01
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I do not remember
Apr 08, 2016 -

Glenbrook Dodge Chrysler Jeep Fiat responded

I am sorry to hear of your experience with our service department. I will make sure to follow up with our service director to guarantee that our customers vehicles are not returned to them in that condition again. Sorry again, have a great day.

March 30, 2016

Service with a smile! I was very pleased with the work and also the EXTRAS. Someone had cleaned the front floor mats and then washed my car. What a nice thing to do. The More

by Happy Spring
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim
Mar 30, 2016 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for coming to us for your service needs! We appreciate your feedback. Don't hesitate to give us a call if there is anything we can help you with. Have a great day!

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