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Glenbrook Dodge Chrysler Jeep Fiat - Service Center

Fort Wayne, IN

4.8
329 Reviews

329 Reviews of Glenbrook Dodge Chrysler Jeep Fiat - Service Center

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September 26, 2024

Fred my service advisor was great . I neglected to specify a specific type of product when I brought my vehicle in to be serviced and when I mentioned it at the end after I had complete More

by Mthurston0169
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Naag
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Glad to hear that our team was accommodating and you left satisfied. Thanks for choosing Glenbrook Dodge Chrysler Jeep. Have a good day!

September 23, 2024

Had several issues with my vehicle, employee was very helpful and communicated what was wrong. Explained everything to my understanding. Kept up communication, to let me know the progress of repairs. More

by boa61mt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for highlighting our team's helpfulness and clear communication. Glenbrook Dodge Chrysler Jeep values your trust in our service. Wishing you smooth driving ahead.

September 22, 2024

Staff very friendly with quick service on my Pacifica. I was in and out in less than 4 hours. The shuttle service was great too. More

by jimlinda05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Naag
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for the kind words. We're happy to hear you had a smooth experience with your Pacifica service and our shuttle at Glenbrook Dodge Chrysler Jeep.

September 22, 2024

The people and the service are always awesome. and quite helpful. That's why I keep going back. More

by Klakebowhunter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caralyne Reiff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Naag
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Glad to hear you find our team and service helpful. Thanks for being a loyal customer of Glenbrook Dodge Chrysler Jeep!

September 20, 2024

Services department was great in getting my vehicle repaired properly after I had visited a different dealer and they could not diagnose the problem properly. It took a bit to get the part but they wer More

by RACERX93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Naag
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for sharing your experience with the service department at Glenbrook Dodge Chrysler Jeep. We're glad we could assist in getting your vehicle repaired properly and appreciate your patience. Have a great day!

August 21, 2024

Very professional Always has addressed my Ram maintenance needs Pricing and time estimates always accurate More

by krplatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for choosing Glenbrook Dodge Chrysler Jeep. Happy to hear we met your Ram maintenance needs. Best wishes.

August 12, 2024

Awesome service as usual! Always friendly and convenient. Will definitely be going back. Thank you! More

by eacharles85
Recommend Dealer
Yes
Employees Worked With
Joshua Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caralyne Reiff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Naag
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Pepper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jevon Rhoades
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Klee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Glenbrook Dodge Chrysler Jeep appreciates your kind words. We're glad our team could provide a friendly and convenient experience for you. Thank you for choosing us!

August 11, 2024

I never have been disappointed. They always go the extra mile to help. The are very helpful and know what they are doing. More

by SHORTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Naag
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thanks for your kind words! Glenbrook Dodge Chrysler Jeep values great service and we’re glad you feel supported by our team.

August 07, 2024

David Pena was very helpful in retrieving extended warranty information on our vehicle, and was very courteous and professional. More

by goldendadd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Glad to hear our team was helpful and professional. For any additional needs, please feel free to reach out. If there's anything specific we can do to improve your experience further, let us know.

August 06, 2024

Dave and everyone else at Glenbrook is awesome his customer service is always on point! You can tell they really care about their customers! More

by hollisparker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for sharing your experience with Glenbrook Dodge Chrysler Jeep. Happy to hear our team cared for you well!