Glenbrook Dodge Chrysler Jeep Fiat - Service Center
Fort Wayne, IN
339 Reviews of Glenbrook Dodge Chrysler Jeep Fiat - Service Center
Great, efficient service! The friendly and knowledgable staff at Glenbrook Dodge are fantastic. They take great care of my car AND me! Repairs to my car are never fun but your The friendly and knowledgable staff at Glenbrook Dodge are fantastic. They take great care of my car AND me! Repairs to my car are never fun but your team makes the process much less painful. Thank you!! More
Service Department Glenbrook Dodge made the servicing of my vehicle painless. The Service Department scheduled my vehicle to be looked at right away. Once the vehicle Glenbrook Dodge made the servicing of my vehicle painless. The Service Department scheduled my vehicle to be looked at right away. Once the vehicle was in, they diagnosed and fixed the problem the same day! The people in the service department were very kind and courteous! I received excellent service. Thank you!! More
Repair service Tabbittha And Brain did a great job on solving and repairing my 2009 Charger many thanks to them they did their job and told me what to expect before Tabbittha And Brain did a great job on solving and repairing my 2009 Charger many thanks to them they did their job and told me what to expect before the work began and their knowledge of the work that need to be done More
Jeep in shop 7 times! My jeep has been in the shop 7 times. Got a new one, so I don't have to deal with the old one anymore My jeep has been in the shop 7 times. Got a new one, so I don't have to deal with the old one anymore More
Recall & warranty work I had a great experience at Glenbrook Dodge Chrysler Jeep. Brian, Justin and Becky are very helpful and they got me in and out on two consecutive days I had a great experience at Glenbrook Dodge Chrysler Jeep. Brian, Justin and Becky are very helpful and they got me in and out on two consecutive days with a minimum of downtime. The shuttle was convenient a couple of times also, Jim was very congenial driving the shuttle. More
Recall Compliance We had our Chrysler 300 serviced for a recall on the driver airbag deflator this past weekend. Service was fine except our hood was left up and as we We had our Chrysler 300 serviced for a recall on the driver airbag deflator this past weekend. Service was fine except our hood was left up and as we were driving home we had to suddenly pull over and put the hood down which was dangerous. They also left the plastic that covered the seats and the paper that covered the floor mats all in tact in our vehicle- not the best experience, but it was for a recall so we had to go to this dealership. More
Service with a smile! I was very pleased with the work and also the EXTRAS. Someone had cleaned the front floor mats and then washed my car. What a nice thing to do. The I was very pleased with the work and also the EXTRAS. Someone had cleaned the front floor mats and then washed my car. What a nice thing to do. The office staff was very helpful and Jim was great taking me home and picking me up. It all made me smile. Yes, I'll be back and get that oil change. More
Car maintenance The service department did a great job. It took a couple of visits to straighten out what was wrong with my Chrysler 300. The staff was courteous and The service department did a great job. It took a couple of visits to straighten out what was wrong with my Chrysler 300. The staff was courteous and did a great job once I was able to figure out why the alarm was being triggered. Brian is a great manager willing to take a few minutes to answer customer questions at anytime. Neil More
Quick service for out-of-towner Needed brake job before returning home to VA. When I arrived, they validated the break problem and after explaining the problem, immediately began the Needed brake job before returning home to VA. When I arrived, they validated the break problem and after explaining the problem, immediately began the repair. Very professional, friendly, and thorough. If I lived in Ft. Wayne it would be the only place I would take my cars for servicing. More
service excellence! Was very impressed with Mr Josh Triplett very informative and let me know about the safety recall on my Journey have an appointment set up on Saturda Was very impressed with Mr Josh Triplett very informative and let me know about the safety recall on my Journey have an appointment set up on Saturday the 19th you need more service represenative like Josh on a scale of one to ten he gets the 10! Thanks again for the best customer service ! Sincerely Peggy Rebeck More