Glenbrook Dodge Chrysler Jeep Fiat - Service Center
Fort Wayne, IN
352 Reviews of Glenbrook Dodge Chrysler Jeep Fiat - Service Center
Service at Glenbrook Dodge My first experience with Glenbrook Dodge Service Department was very good. The whole staff was very proffesional. Rebecca Dodds did an excellent job a My first experience with Glenbrook Dodge Service Department was very good. The whole staff was very proffesional. Rebecca Dodds did an excellent job at making sure all my concerns were met. I give her a high five. More
Was "iffy" about making a final decision Becky was extremely helpful and very nice! I had a very positive experience and would definately come back in the future ! Thank you for making my exp Becky was extremely helpful and very nice! I had a very positive experience and would definately come back in the future ! Thank you for making my experience at glenbrook dodge a positive one More
Service Was Amazing! Becky was AMAZING. Took service to the next level. Will be back! I drove in she dropped everything for just me and now I'm on my way. Fast and frien Becky was AMAZING. Took service to the next level. Will be back! I drove in she dropped everything for just me and now I'm on my way. Fast and friendly! More
Full service and preventative maintenance for Dodge Challeng Had oil, radiator, differential, braking system, AC, all checked and serviced by the fine professional employees at this Glenbrook Dodge facility. Wo Had oil, radiator, differential, braking system, AC, all checked and serviced by the fine professional employees at this Glenbrook Dodge facility. Won't trust my Challenger anywhere else. More
Major Service Repairs The entire service repair process was quick, thorough and on target. The service coordinator demonstrated clear and frequent communication at all tim The entire service repair process was quick, thorough and on target. The service coordinator demonstrated clear and frequent communication at all times and a willingness to listen. Turnaround time was fast as well. A clear step ahead of others on all fronts. When another dealer could not call back, Glenbrook came thru. In fact, by the time they did, the repairs were completed. Wow. Mike - VP of Customer Service and Support - Major online retailer More
Wonderful Service I came from out of town and needed an oil change. I got in right away without an appointment and needed updates to the car. Thank you, for the timely I came from out of town and needed an oil change. I got in right away without an appointment and needed updates to the car. Thank you, for the timely and professional service. More
New Brakes Last Minute Was in FW for dsughter's graduation from Chicago. Brakes were grinding on trip in & felt unsafe driving home next morning. Called Fri night to make Was in FW for dsughter's graduation from Chicago. Brakes were grinding on trip in & felt unsafe driving home next morning. Called Fri night to make appt & explained situation. Becky in Service was great & got me in first thing Sat morning & finished before I needed to head back to Chicago for work. Friendly staff!!! More
Glenbrook Dodge is an Indiana oasis for this Chicagoan Imagine having the dreaded "Check Engine" light blinking at you when you're 200 miles from home. That's what happened with my 2010 Dodge Challenger Imagine having the dreaded "Check Engine" light blinking at you when you're 200 miles from home. That's what happened with my 2010 Dodge Challenger Rallye SE. It was Sunday night when the dreaded light appeared. The following Monday morning, at 7 .A.M. I limped into Glenbrook Dodge in Fort Wayne without an appointment. The cheery technician asked if I have a warranty (I did) and said, "We'll have a look for you." NOT ONE HOUR LATER...the technician came back and said an EGR valve needed to be replaced (for a $100 deductible), but that the car was safe to drive around town until my next payday. He also suggested cleaning the fuel injectors and throttle-body, which didn't seem unreasonable at 51,000 miles. When I returned for service, the friendly staff serviced my car and had me on the road within 3 hours or so. I drove back to Chicago and...wait for it...got 31 M.P.G. highway from my well-maintained V-6 Challenger. I'd buy a car from them or ESPECIALLY go back for service in a heartbeat! More
Outstanding! The Service Dept at Glenbrook Dodge is the BEST around. My vehicle has been serviced here several times and has never ran better! Becky was not only p The Service Dept at Glenbrook Dodge is the BEST around. My vehicle has been serviced here several times and has never ran better! Becky was not only professional but she went out of her way to make sure my service needs were met. Brian was pretty awesome too! Thanks Glenbrook Dodge! More
Great experience, very good service, thorough Our first oil change and inspection experience was extremely positive. The service was great and thorough. The customer service was exceptional, fri Our first oil change and inspection experience was extremely positive. The service was great and thorough. The customer service was exceptional, friendly and personable. We will definitely return. More