Glenbrook Dodge Chrysler Jeep Fiat - Service Center

Jeep in shop 7 times! My jeep has been in the shop 7 times. Got a new one, so I don't have to deal with the old one anymore My jeep has been in the shop 7 times. Got a new one, so I don't have to deal with the old one anymore More

Recall & warranty work I had a great experience at Glenbrook Dodge Chrysler Jeep. Brian, Justin and Becky are very helpful and they got me in and out on two consecutive days I had a great experience at Glenbrook Dodge Chrysler Jeep. Brian, Justin and Becky are very helpful and they got me in and out on two consecutive days with a minimum of downtime. The shuttle was convenient a couple of times also, Jim was very congenial driving the shuttle. More

Recall Compliance We had our Chrysler 300 serviced for a recall on the driver airbag deflator this past weekend. Service was fine except our hood was left up and as we We had our Chrysler 300 serviced for a recall on the driver airbag deflator this past weekend. Service was fine except our hood was left up and as we were driving home we had to suddenly pull over and put the hood down which was dangerous. They also left the plastic that covered the seats and the paper that covered the floor mats all in tact in our vehicle- not the best experience, but it was for a recall so we had to go to this dealership. More

Service with a smile! I was very pleased with the work and also the EXTRAS. Someone had cleaned the front floor mats and then washed my car. What a nice thing to do. The I was very pleased with the work and also the EXTRAS. Someone had cleaned the front floor mats and then washed my car. What a nice thing to do. The office staff was very helpful and Jim was great taking me home and picking me up. It all made me smile. Yes, I'll be back and get that oil change. More

Car maintenance The service department did a great job. It took a couple of visits to straighten out what was wrong with my Chrysler 300. The staff was courteous and The service department did a great job. It took a couple of visits to straighten out what was wrong with my Chrysler 300. The staff was courteous and did a great job once I was able to figure out why the alarm was being triggered. Brian is a great manager willing to take a few minutes to answer customer questions at anytime. Neil More

Quick service for out-of-towner Needed brake job before returning home to VA. When I arrived, they validated the break problem and after explaining the problem, immediately began the Needed brake job before returning home to VA. When I arrived, they validated the break problem and after explaining the problem, immediately began the repair. Very professional, friendly, and thorough. If I lived in Ft. Wayne it would be the only place I would take my cars for servicing. More

service excellence! Was very impressed with Mr Josh Triplett very informative and let me know about the safety recall on my Journey have an appointment set up on Saturda Was very impressed with Mr Josh Triplett very informative and let me know about the safety recall on my Journey have an appointment set up on Saturday the 19th you need more service represenative like Josh on a scale of one to ten he gets the 10! Thanks again for the best customer service ! Sincerely Peggy Rebeck More

Did more then required Had an extended warranty (2011 3.6l) issue causing a misfire fault (302) on my ECU. The fix was to replace the front Valve head. They were quick to r Had an extended warranty (2011 3.6l) issue causing a misfire fault (302) on my ECU. The fix was to replace the front Valve head. They were quick to replace it in 2 days with the heads in stock and also did a free alignment check while onsite as well as wash the winter salt off when completed. I do have an issue with dodge not doing this as a recall for a known problem with these engines. I paid $500 to have the problem solved by my local mechanic. Then when the problem still existed he did some digging to find this on the internet. So after $300 for the new head, and $500 to clean the fuel and coolant system at Glenbrook its running correctly again More

recall notice repair Very friendly service! I had a low tire pressure alarm, and I didn't ask for it to be fixed, and when I picked up my Jeep, it was taken care of at no Very friendly service! I had a low tire pressure alarm, and I didn't ask for it to be fixed, and when I picked up my Jeep, it was taken care of at no cost! This made me happy.... More