Glenbrook Dodge Chrysler Jeep Fiat - Service Center
Fort Wayne, IN
352 Reviews of Glenbrook Dodge Chrysler Jeep Fiat - Service Center
Best customer service hands down!! Todd worked really hard for us to get us what we wanted, and I will never shop anywhere else!! Very impressed! hard for us to get us what we wanted, and I will never shop anywhere else!! Very impressed! More
Charged for a "diag" that was under warranty I had a horrible experience from the 1st step into the service department to leaving a day later. The people were rude. Charged me for two (2) "diags I had a horrible experience from the 1st step into the service department to leaving a day later. The people were rude. Charged me for two (2) "diags". My issue was with something that was under warranty, however the issue was not acting up when they did the "diag" and therefore there was nothing wrong with my vehicle (Dan's words), so they had to charge me. $240.00 later I got to pick up my car. I will NEVER step foot in this dealership again. Not for service, not for a car, not for anything. I was warned by numerous people not to get a car from Glenbook Dodge. But, I did it anyway. Lesson learned and I will (and do) tell everyone how rude, unhelpful and money hungry this place is. More
Awful! Two plus hours for an oil change and all I got was excuses about why it was taking so long. Two hours is standard for an oil change. I'll take my business that values my time as much as I do like Monr excuses about why it was taking so long. Two hours is standard for an oil change. I'll take my business that values my time as much as I do like Monroe Muffler where I'm in and out in 30 minutes every time! More
Thanking Mel for everything! Mel sold my wife and I a vehicle that we absolutely love! He made the process super convenient and quick for us. He is passionate about what he does a Mel sold my wife and I a vehicle that we absolutely love! He made the process super convenient and quick for us. He is passionate about what he does and it SHOWS! Thanks again Mel!!! More
The Best! I have known Dakota for quite some time and he has always been honest and kind! If you are looking for a vehicle, maintenance or a friendly face, he i I have known Dakota for quite some time and he has always been honest and kind! If you are looking for a vehicle, maintenance or a friendly face, he is your guy! More
Customer service Dakota helped us out! Got us exactly what we were looking for and was great throughout the whole process. Highly recommend coming in to work with him. Dakota helped us out! Got us exactly what we were looking for and was great throughout the whole process. Highly recommend coming in to work with him. More
Excellent work I’ve always had excellent service with this dealership. Always on time and accurate. Friendly. Car always clean when delivered. Several choices for se I’ve always had excellent service with this dealership. Always on time and accurate. Friendly. Car always clean when delivered. Several choices for service and I’ll always come back to Glenbrook. Excellent stores. Especially their Hyundai location. More
Long and Incomplete I waited an 1 1/2 for an oil change.... They were also to rotate my tires however on my way home I quickly realized they had not. They sell me a vehic I waited an 1 1/2 for an oil change.... They were also to rotate my tires however on my way home I quickly realized they had not. They sell me a vehicle yet forget that it has a display telling me my tire pressures. All four tires had a different pressure upon my arrival (on purpose). Ironically they were all in the same location when I checked on my way home. So they “rotated” my tires. Very disappointed and will be finding another dealership to take my car back to. More
Chrysler 200 I brought my car in from out of town to be serviced at the dealership and they were very knowledgeable about my car and what needed to be replaced on I brought my car in from out of town to be serviced at the dealership and they were very knowledgeable about my car and what needed to be replaced on it. The price was very reasonable and the quality of work was exceptional! I Would highly recommend them. More
Excellent Service The staff were very friendly and knowledgeable as well as honest. I thought I had a more expensive problem than I did and they took care of my servic The staff were very friendly and knowledgeable as well as honest. I thought I had a more expensive problem than I did and they took care of my service quickly and way less expensive than what I was prepared for. Very refreshing experience. Highly recommend them More