Glenbrook Dodge Chrysler Jeep Fiat - Service Center

Great service! I called last minute and got in the next morning. I was traveling through Indiana visiting my daughter and she just purchased a car from the dealership and recommended I try the service depa morning. I was traveling through Indiana visiting my daughter and she just purchased a car from the dealership and recommended I try the service department. I’m glad I did the service was excellent, they kept me informed and got me back on the road as quick as possible More

Service was outstanding! Everyone in the service department was warm and friendly. I love the fact that they were also extremely safe and following guidelines department was warm and friendly. I love the fact that they were also extremely safe and following guidelines More

I have been a customer at Glenbrook for over 25 years. They always exceed my expectations. I have purchased many new and used vehicles from them and have never been disappointed. This is the only place They always exceed my expectations. I have purchased many new and used vehicles from them and have never been disappointed. This is the only place I go to for service. More

Candice Endrulatis was very helpful and curteous. Service was performed as described, very informative and helpful. Work was performed in a timely manner, very appreciated. was performed as described, very informative and helpful. Work was performed in a timely manner, very appreciated. More

Did a great job, in a timely manner!Customer service Did a great job, in a timely manner! Customer service was great, will definitely be back when service is needed again ! Thanks again! Kevin K Did a great job, in a timely manner! Customer service was great, will definitely be back when service is needed again ! Thanks again! Kevin Kurtz More

Very courteous group of people there. I have purchased vehicles, inquired about warranty and coverage, and have had service work done at this dealership and no matter what department I deal with they are vehicles, inquired about warranty and coverage, and have had service work done at this dealership and no matter what department I deal with they are all so very down to Earth and friendly and are on it... They do their best to get what you need as quickly and conveniently as possible. They definitely stand out above their competitors in every way. I am on my second vehicle with them and am pretty sure it won't be the last. More

Mechanics are messy left oil all over my Vehicle. Won’t return phone calls. Thinks it’s ok to do half the work for full pay. return phone calls. Thinks it’s ok to do half the work for full pay. More

Went to glenbrook Dodge to get my trunk release fixed and the next day when I clean my car I noticed they had gouged my bumper looks like a tool probably hit it! I won't be going back there for any more ser the next day when I clean my car I noticed they had gouged my bumper looks like a tool probably hit it! I won't be going back there for any more service! More

I have been a customer of Glenbrook Dodge for over 10 years (2 cars). I have been pleased with the service rendered until my last visit on 2/20/2020. I had pinkish fluid leaking from my car and took it t years (2 cars). I have been pleased with the service rendered until my last visit on 2/20/2020. I had pinkish fluid leaking from my car and took it to the service center. I was told I needed some type of flush, front brake pads and 2 bulbs. I instructed the advisor to proceed with an oil change, a new filter and 2 bulbs. (I just had service done 3 months ago for $1,300+). When I arrived, my bill was over $450 for services. There was also a charge for a fluid flush I did not authorize. The advisor took the bill and sat down. He came back to me and said I thought we were clear about what you authorized. I informed the advisor I did not authorize the flush. He came back to me a second time and said I thought we were clear on what needed to be done. My reply to him was I thought we were clear as well. For the first time my character was questioned and the advisor was not kind in anyway. The costs to change my oil, change the filter and replace 2 bulbs is a ridiculous price in itself. However, expecting payment for services not authorized is a shady business practice. Where was the customer service and the loyalty for a long time customer who NEVER complained in the past? I am not a happy, they are letting me know how much loyalty means to them. More