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Glenbrook Dodge Chrysler Jeep Fiat - Service Center

Fort Wayne, IN

4.8
327 Reviews

327 Reviews of Glenbrook Dodge Chrysler Jeep Fiat - Service Center

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July 08, 2019

Customer service Dakota helped us out! Got us exactly what we were looking for and was great throughout the whole process. Highly recommend coming in to work with him. More

by Bnoye13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dakota Bailey
Jul 31, 2019 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thanks for the review! We are glad, Dakota, could be of such great help! Please let us know if there is anything else, we can do!

June 10, 2019

Excellent work I’ve always had excellent service with this dealership. Always on time and accurate. Friendly. Car always clean when delivered. Several choices for se More

by Carreviews
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Reynolds
Jul 05, 2019 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for the review! Please let us know if we can do anything else to help!

May 19, 2019

Long and Incomplete I waited an 1 1/2 for an oil change.... They were also to rotate my tires however on my way home I quickly realized they had not. They sell me a vehic More

by Rene2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Tuttle
1.0
This rating includes all reviews, with more weight given to recent reviews.
Glenbrook Dodge
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Blackmon
May 29, 2019 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Hi Rene2018. We are so sorry to hear about your Service experience. We have notified our Service Department Manager of your experience, as our Sales Managers were tagged in this Review. Please contact 260-482-5233 so the Service Manager can rectify your situation with you directly. He is expecting your call. Again, we are sincerely sorry and hope that you will still consider using our Service and Sales Departments in the future.

April 27, 2019

Chrysler 200 I brought my car in from out of town to be serviced at the dealership and they were very knowledgeable about my car and what needed to be replaced on More

by Guy123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Tuttle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenbrook Dodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Bailey, Mike Spitler, John Kinney, Matthew Mast, Brad Moore, Jesse Knight, Justin Christner, Michael Ferrell
May 08, 2019 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for the review! We are glad that you appreciate the hard work we put into making everything perfect for you!

April 07, 2019

Excellent Service The staff were very friendly and knowledgeable as well as honest. I thought I had a more expensive problem than I did and they took care of my servic More

by Rodger C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Several in the service department. all were great
Apr 18, 2019 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for the review! We are glad that you appreciate the hard work we put into making everything perfect for you!

March 21, 2019

Regular service I made an appt for an oil change and a recall. I ask how long it would take and they told me they recommend 3 hrs so I decided to drop my truck off ve More

by RAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Bailey
Mar 21, 2019 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for the review! We are glad that you appreciate the hard work we put into making everything perfect for you!

March 14, 2019

Warranty work They said it would take 2 hours and that's what it took. Very friendly people. They even did the first oil change at the time of the warranty work. More

by Ram truck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tabbiabth Murphy In the service department , Chris Noble
Mar 21, 2019 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for the review! We are glad that you appreciate the hard work we put into making everything perfect for you!

March 08, 2019

Service Review Took vehicle in for normal oil change. All was completed in a timely manner. Personnel very friendly and knowledgeable. Always a pleasure working with More

by Deb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Bailey
Mar 21, 2019 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for the review! We are glad that you appreciate the hard work we put into making everything perfect for you!

December 08, 2018

Friendly and fast Got right in at 4:30 for oil change and tire rotation however when I got home tire pressure was off. They require 35 lbs, one was 27, one was 30 and t More

by Bossgirl7777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 12, 2018 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for taking the time to review us! We are sorry that we did not get the pressure correct in your tires! Thank you for choosing us and we will take this into full consideration and do our best to improve for next time!

December 03, 2018

Exceptional!! Justin Reynolds and his team were all outstanding! I couldn’t have asked for better service. The service was friendly and efficient. Thank you Glenbro More

by JamieMickelson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Reynolds , Dan Bailey
Dec 04, 2018 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thanks! We are so happy to make our customers happy!! :)

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