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Glenbrook Dodge Chrysler Jeep Fiat - Service Center

Fort Wayne, IN

4.8
339 Reviews

339 Reviews of Glenbrook Dodge Chrysler Jeep Fiat - Service Center

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May 17, 2021

The service department at Glenbrook Dodge did an excellent job in correcting a serious problem with the radio/Uconnect system in our Chrysler Pacifica. Despite the facts that there was a lengthy del More

by Kent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Marshall
May 18, 2021 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Hi Kent, Thank you for your positive review. Your satisfaction means everything to us, so we are pleased to hear about your recent experience with our service department. Thank you for choosing Glenbrook Dodge Chrysler Jeep Ram and we hope to continue to assist with all of your future automotive needs.

May 13, 2021

Cam was very friendly and Rob took great care of me. The porters were friendly as well. Cam asked me how my day was going and was very personable. More

by Alsickafoose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Karr
May 13, 2021 -

Glenbrook Dodge Chrysler Jeep Fiat responded

We know the importance of having a great experience when purchasing or servicing your car. We're so glad that we lived up to your expectations and we'll give a shout out to Cam! Thanks for your business here at Glenbrook Dodge Chrysler Jeep.

April 29, 2021

Enjoyable experience from start to finish. Been going for years and will continue for years to come! They make me feel like I’m family. More

by BigMike22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Marshall, Rebecca Dodds
Apr 30, 2021 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for the kind review! We love knowing that you've been a loyal customer of ours for years. Thank you for being a part of the Glenbrook Dodge Chrysler Jeep Fiat family!

April 25, 2021

They were easy to work with, called when it was finished and with accurate details. They made my experience very easy and we always kind to talk with. More

by Ryan.shaffer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Marshall
Apr 26, 2021 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for the positive feedback! We are happy to know that you had a good experience with us at Glenbrook Dodge Chrysler Jeep, and we hope that you will continue to visit us!

April 11, 2021

I have been doing business with Glenbrook Dodge for years. I have purchased two autos and made several visits for service. I always come in for service early because they are usually busy on Saturday More

by Earthwurm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Armstrong
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2021 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Hi, thank you for taking the time to write a positive review. We're glad to hear you are satisfied with the high level of customer service you received with Joshua, and with your repairs. We look forward to taking care of any of your auto needs in the future at Glenbrook Dodge Chrysler Jeep Ram.

April 08, 2021

My visit was awesome, I arrived and was greeted quickly and taken where to go, Brian was most helpful and friendly! He wrote up order quickly and sent me to the waiting room! In a short time he came and sa More

by Rlrussell85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Marshall
Apr 09, 2021 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Russell, thank you for taking the time to write a positive review! We are ecstatic to hear you're satisfied with your repairs! We truly appreciate your positive feedback, and we look forward to taking care of any of your auto needs for years to come at Glenbrook Dodge Chrysler Jeep Ram.

Apr 09, 2021 -

Rlrussell85 responded

What a great place to get service for your automobile!

March 19, 2021

I have always been treated very nicely by the staff at Glenbrook. And this is why we bring our cars here for the Excellent service More

by Sharita Harris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brain
Mar 20, 2021 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thanks so much for the positive review, and for letting people know about your recent visit with us! It's a team effort here every day, as we strive to provide our customers with the best service possible.

March 15, 2021

Keep me updated on all repairs and any issues found. Were upfront with total costs of repairs and total time to complete the repairs and finished before est time. More

by vranasrobert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Reynolds
Mar 15, 2021 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for the awesome review. We are glad that we were able to finish before estimated time!

March 14, 2021

We purchased a Jeep Wrangler Unlinited a year ago and experienced a few issues. An apoointment was made with serivice and the experience was "flawless". More

by rhnewhaven60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Reynolds
Mar 15, 2021 -

Glenbrook Dodge Chrysler Jeep Fiat responded

We are glad that you had a flawless experience with our service team! enjoy your Jeep Wrangler Unlimited.

March 11, 2021

I trust the dealership with fixing any issue with my vehicle. I know it’s not gonna be the cheapest but I’d much rather pay more and feel 100% comfortable that the job is done correctly. More

by Key
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Reynolds
Mar 12, 2021 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Key, thank you for taking the time to share your experience with Justin in our Service Department! We're glad to hear you're satisfied with your repairs! Please do not hesitate to reach out to us when we can work with you for years to come!

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