Back

Glenbrook Dodge Chrysler Jeep Fiat - Service Center

Fort Wayne, IN

4.8
352 Reviews

352 Reviews of Glenbrook Dodge Chrysler Jeep Fiat - Service Center

Sort by
June 27, 2021

Glenbrook Chrysler is courteous my trouble happened in the morning and they had me back on the road by late afternoon without an appointment. Their fees are competitive with other repair shops and I got g More

by Amund
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Reynolds, Brian Marshall, Rebecca Dodds
Jun 29, 2021 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you so much for your sweet words, Amund! We take pleasure in hearing that our team is working hard to leave you with a smile on your face. We are committed to customer satisfaction and greatly appreciate your opinion. We hope to see you again soon at Glenbrook Dodge Chrysler Jeep!

June 26, 2021

I have had great experiences with this dealership. The sales force is friendly and honest. The service department is excellent. Excellent place to come to. More

by jkrizo3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Hakey, Brian Marshall
Jun 27, 2021 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for sharing the great experience you had at Glenbrook Dodge Chrysler Jeep. We invite you back to our Service Department if there is anything additional we can do.

June 25, 2021

I have taken my Jeep there several times. The service is always fast, friendly, and done right. More

by cbrans13579
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Reynolds, Brian Marshall, Philicia Juergens
Jun 25, 2021 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for taking the time to leave a review for us at Glenbrook Dodge Chrysler Jeep. We're happy we could meet your expectations! Our team is available should you require any extra help.

June 25, 2021

Excellent service. Very polite and helpful during wait. Friendly and courteous. More

by Papa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Marshall
Jun 26, 2021 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for your praise and kind comments about our team. We're glad we could help! If you have any further questions, please give us a call. We're always happy to assist. Take care!

June 11, 2021

This was the best service experience I’ve had in many years. My interaction was five out of five with all three professionals. I want to especially thank the person who vacuumed my van. Superb job! More

by melaniebeery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Dodds
Jun 13, 2021 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for sharing your positive service experience at Glenbrook Dodge Chrysler Jeep Fiat. We're here to assist with your vehicle needs. Have a wonderful day!

June 11, 2021

Everything was fixed properly and efficiently and all personnel were polite and friendly. I was kept informed about what was going on and the prices for the fixes were appropriate. More

by Gaylenesm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Marshall, Rebecca Dodds
Jun 15, 2021 -

Glenbrook Dodge Chrysler Jeep Fiat responded

We are glad to know that you received excellent customer service during your visit. Our Service Team is always here for you so please don't hesitate to reach out if there is anything else that we can do for you.

June 09, 2021

As always, the service dept. Was quick and did our work well. The car was clean and the service personnel were friendly. A great place to consider for repairs. More

by steven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cam Rodriguez
Jun 11, 2021 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for the fantastic feedback, Steven! We are so glad to learn that Glenbrook Dodge Chrysler Jeep exceeded your expectations. If we can do anything else for you, don't hesitate to let us know.

June 05, 2021

Professional, helpful service. Excellent communication by staff ensuring I had timely updates throughout the experience. Their commitment to quality makes this my dealer of choice More

by jodicl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Reynolds
Jun 07, 2021 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you! We take our reviews seriously and are delighted to learn about your recent service visit. We appreciate your feedback! We want all our customers to feel this way when leaving Glenbrook Dodge Chrysler Jeep Fiat! Safe travels.

May 27, 2021

Have been doing business here for awhile, had a bit of an issue at my last visit,contacted the dealership and they got back with me in a very timely matter,and all problems resolved! GREAT CUSTOMER SERVICE! More

by Weavyg
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joshua Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Reynolds, Rob Karr
May 28, 2021 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Hi, I appreciate your feedback regarding your recent service visit. Given the opportunity, I would like to speak with you about your experience. Please contact me at your earliest convenience. Thank you, Matt McKibben General Manager 260-484-1533

May 28, 2021 -

Weavyg responded

I just called and was told you weren’t in, left message with operator!my phone # 269-243-0931. Thank You!

May 27, 2021

I was given the best oil change I’ve ever received. My internal components are lubed professionally. 10/10 will definitely be back in 3000 miles. More

by Ram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenbrook Dodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Reynolds, Brian Marshall, Candice Endrulatis, Rebecca Dodds
May 29, 2021 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Hi Ram, Thank you for your positive review. Your satisfaction means everything to us, so we are delighted to hear about your recent experience. Thank you for choosing Glenbrook Dodge Chrysler Jeep Ram and we look forward to your next visit.

...
22
...