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Glenbrook Dodge Chrysler Jeep Fiat - Service Center

Fort Wayne, IN

4.8
327 Reviews

327 Reviews of Glenbrook Dodge Chrysler Jeep Fiat - Service Center

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February 24, 2021

I brought my Jeep in for a oil change and had fuel system cleaning performed. Josh did exactly as he said he would. My Jeep is the 5th vehicle that I have purchased here and when it comes time to replace i More

by dhh_3Thawk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Armstrong, Justin Reynolds
Feb 25, 2021 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for the positive feedback! We are happy to know that you have had good experiences with our Sales and Service Departments! We are always here to help at Glenbrook Dodge Chrysler Jeep!

February 22, 2021

Friendly,professional,correct, helpful...I’m satisfied so far for the service,dealers,thanks for everything,I have no problems so far and thanks again. More

by Zlatan.melkic56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Reynolds
Feb 22, 2021 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Hi there, thank you so much for the kind words with our team! We truly appreciate your business and hope you consider us again.

February 15, 2021

Justin and Eric the technician, while giving me friendly service, was able to get me in and out quick. I appreciate his team they have there. More

by Jeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Bozzi, Justin Reynolds
Feb 15, 2021 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for the wonderful review! We are glad to learn that Justin and Eric provided you with timely and personable service. If Glenbrook Dodge Chrysler Jeep can do anything else for you, please be sure to let us know.

February 03, 2021

Had service done, here at Glenbrook Dodge. It was done in a timely fashion, I’ll bring back if I need to do so in the future. More

by whitey11468
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Reynolds, Customer Service
Feb 04, 2021 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for bringing this to my attention. Please reach out to me at your earliest convenience. Thank you. Matt McKibben General Manager 260-484-1533

February 02, 2021

Cashier and service tech friendly, professional, timely. Exhibited care for my truck, myself, and others by being clean, wearing mask, checking on other potential service needed. More

by Verleaish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can’t remember the cashier’s name. I hope you can find out. She was very helpful., Justin Reynolds
Feb 03, 2021 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for taking the time to share such great feedback regarding the services for your truck at Glenbrook Dodge Chrysler Jeep. We're super happy to see your satisfaction. If there is anything else we can be of assistance with, please do not hesitate to reach out. We hope you have a wonderful day!

January 29, 2021

This visit to Glenbrook was well beyond my expectations. My advisor was Candice and she knows customer service! She went above and beyond and made sure to inform me of my vehicles needs and the future servi More

by iadams141
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candice, Justin Reynolds
Jul 09, 2021 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for choosing Glenbrook Dodge Chrysler Jeep Ram FIAT! We are happy to know that our Service Team provided you with an exceptional experience. We can't wait to work with you again!

January 27, 2021

They fit me in for the weekend and was done first thing in the am, my apt was in the afternoon. Very efficient. Had a speedy and friendly checkout . More

by kjones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bree , Justin Reynolds
Jan 28, 2021 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Jones, we're happy our team provided speedy service for you. We are always more than happy to assist you if anything else comes up. Take care!

January 19, 2021

They were very professional it didn’t take long for them to diagnose and complete the work needed done price a little steep but you get what you pay for More

by Momsyoungest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Reynolds
Jul 09, 2021 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for visiting Glenbrook Dodge Chrysler Jeep Ram FIAT! We are happy to know that you enjoyed our services. We look forward to working with you again!

January 16, 2021

We had a problem with the battery in our Jeep. It was determined that we needed a new one. You got us in with same day service, other places were going to be a week to ten days. I would highly recommend More

by tmlower77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Reynolds
Jan 17, 2021 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you! We take our reviews to heart and are delighted to learn about your visit with us here. Please let us know if you have any additional questions about the battery replacement for your Jeep and thank you again for choosing Glenbrook Dodge Chrysler Jeep Fiat!

Jan 17, 2021 -

tmlower77 responded

Will do! And again, thank you very much for your prompt, and courteous service.👍👍

January 15, 2021

Express lane for oil change and tire rotation was in and out very easily done. No issues except the car wash leaves something to be desired. More

by macgyvr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felicia, Justin Reynolds
Jan 16, 2021 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for the feedback! We are happy to know that overall you had a good experience with us and we will make sure to share all your feedback with management. We are always here to help!

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