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Glenbrook Dodge Chrysler Jeep Fiat - Service Center

Fort Wayne, IN

4.8
339 Reviews

339 Reviews of Glenbrook Dodge Chrysler Jeep Fiat - Service Center

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June 25, 2021

Excellent service. Very polite and helpful during wait. Friendly and courteous. More

by Papa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Marshall
Jun 26, 2021 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for your praise and kind comments about our team. We're glad we could help! If you have any further questions, please give us a call. We're always happy to assist. Take care!

June 11, 2021

This was the best service experience I’ve had in many years. My interaction was five out of five with all three professionals. I want to especially thank the person who vacuumed my van. Superb job! More

by melaniebeery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Dodds
Jun 13, 2021 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for sharing your positive service experience at Glenbrook Dodge Chrysler Jeep Fiat. We're here to assist with your vehicle needs. Have a wonderful day!

June 11, 2021

Everything was fixed properly and efficiently and all personnel were polite and friendly. I was kept informed about what was going on and the prices for the fixes were appropriate. More

by Gaylenesm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Marshall, Rebecca Dodds
Jun 15, 2021 -

Glenbrook Dodge Chrysler Jeep Fiat responded

We are glad to know that you received excellent customer service during your visit. Our Service Team is always here for you so please don't hesitate to reach out if there is anything else that we can do for you.

June 09, 2021

As always, the service dept. Was quick and did our work well. The car was clean and the service personnel were friendly. A great place to consider for repairs. More

by steven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cam Rodriguez
Jun 11, 2021 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for the fantastic feedback, Steven! We are so glad to learn that Glenbrook Dodge Chrysler Jeep exceeded your expectations. If we can do anything else for you, don't hesitate to let us know.

June 05, 2021

Professional, helpful service. Excellent communication by staff ensuring I had timely updates throughout the experience. Their commitment to quality makes this my dealer of choice More

by jodicl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Reynolds
Jun 07, 2021 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you! We take our reviews seriously and are delighted to learn about your recent service visit. We appreciate your feedback! We want all our customers to feel this way when leaving Glenbrook Dodge Chrysler Jeep Fiat! Safe travels.

May 27, 2021

Have been doing business here for awhile, had a bit of an issue at my last visit,contacted the dealership and they got back with me in a very timely matter,and all problems resolved! GREAT CUSTOMER SERVICE! More

by Weavyg
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joshua Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Reynolds, Rob Karr
May 28, 2021 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Hi, I appreciate your feedback regarding your recent service visit. Given the opportunity, I would like to speak with you about your experience. Please contact me at your earliest convenience. Thank you, Matt McKibben General Manager 260-484-1533

May 28, 2021 -

Weavyg responded

I just called and was told you weren’t in, left message with operator!my phone # 269-243-0931. Thank You!

May 27, 2021

I was given the best oil change I’ve ever received. My internal components are lubed professionally. 10/10 will definitely be back in 3000 miles. More

by Ram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenbrook Dodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Reynolds, Brian Marshall, Candice Endrulatis, Rebecca Dodds
May 29, 2021 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Hi Ram, Thank you for your positive review. Your satisfaction means everything to us, so we are delighted to hear about your recent experience. Thank you for choosing Glenbrook Dodge Chrysler Jeep Ram and we look forward to your next visit.

May 26, 2021

Glenbrook continues to offer great service each time I have scheduled maintenance on my vehicle, Keep doing what you each and everyone of the Glenbrook Team. More

by trveazey42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Marshall
May 27, 2021 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Hi there, Thank you for your positive review. Your satisfaction is important to us, so we are pleased that our team has consistently provided you great service. Thank you for choosing Glenbrook Dodge Chrysler Jeep Ram and we look forward to working with you in the future.

May 23, 2021

Service was hassle free and very professional. Vehicle was repaired quickly. Have had no issues since vehicle was picked up. Would recommend this dealership to others. More

by Foxslayer250
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Reynolds
May 24, 2021 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for taking the time to share your hassle-free experience with Justin in our Service Department! We're glad to hear you're satisfied with your repairs! Please do not hesitate to reach out to us when we can work with you for years to come at Glenbrook Dodge Chrysler Jeep.

May 21, 2021

As always, excellent service and customer service. My daughter hit a deer with my Jeep, and it was in the body shop for 5 weeks. Since it overheated when I tried to drive it home, I asked Justin to coor More

by dhh_3Thawk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Reynolds
May 22, 2021 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for the kind review! Justin was happy to assist you with everything. Our Service Team is always here in case you need any further assistance.

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