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Glenbrook Dodge Chrysler Jeep Fiat - Service Center

Fort Wayne, IN

4.8
339 Reviews

339 Reviews of Glenbrook Dodge Chrysler Jeep Fiat - Service Center

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November 03, 2021

With all that is going on in society now the service was very friendly and cared about what I wanted done and timewise took a little longer than I expected but when all done I got what I came there for and More

by Runjoe42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philicia Juergens
Nov 04, 2021 -

Glenbrook Dodge Chrysler Jeep Fiat responded

We're happy our team provided speedy service for you. We are always more than happy to assist you if anything else comes up. Take care!

October 26, 2021

Great associates, they were as accomdating as possible for being short handed. Great people definitely recommend! More

by Vp1954bug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cescar
Oct 27, 2021 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Hi there, It is wonderful that you found our team to be great and accommodating. Thank you for choosing Glenbrook Dodge Chrysler Jeep and we appreciate your recommendation.

October 19, 2021

We were concerned about a warning light. Josh checked it out and said that it was not a big deal and explained what they could do to fix it. More

by J TV jbuckuli e.buc
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joshua Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Marshall, Philicia Juergens
Oct 19, 2021 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for your positive review. We always strive to provide personable and excellent customer service. Take care!

October 18, 2021

I was just in for an oil change. Greg Michaels and Philip Jergens were great. More

by DJBark62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Michaels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philicia Juergens
Oct 18, 2021 -

Glenbrook Dodge Chrysler Jeep Fiat responded

DJ, thank you for taking the time to mention Greg and Philip! We're happy our team provided speedy service for you. We are always more than happy to assist you if anything else comes up. Take care!

Oct 18, 2021 -

DJBark62 responded

Thank you

October 15, 2021

Josh was awesome and very helpful. I would recommend coming here for any service needs. More

by Jellison4135
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2021 -

Glenbrook Dodge Chrysler Jeep Fiat responded

We are pleased to hear that your service visit to Glenbrook Dodge Chrysler Jeep was awesome! Thank you for the 5-star review.

October 13, 2021

Excellent service! My family and I will return for our future services needed on our vehicles. More

by summerjen1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philicia Juergens
Oct 14, 2021 -

Glenbrook Dodge Chrysler Jeep Fiat responded

We appreciate your review. Please let us know if there is anything else we can do for you! Have a great day!

October 11, 2021

Excellent service from everyone on the team. They are very friendly and my Jeep was ready when they said it would be. More

by amy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Marshall, Rebecca Dodds, Philicia Juergens
Oct 11, 2021 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Hi, Amy! Thank you for the 5-stars and feedback. The team is glad your experience at Glenbrook Dodge Chrysler Jeep was excellent. We look forward to future visits.

October 01, 2021

They always make sure that I am informed about what they are doing with my vehicle and they make sure that it is done correctly . More

by MarandaStump
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenbrook Dodge
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Marshall, Rebecca Dodds
Oct 01, 2021 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Glenbrook Dodge Chrysler Jeep thanks you for the 5-stars and feedback. The team is glad you had a great experience. We look forward to future visits!

September 27, 2021

Service team worked with me on the issues I had with the Jeep Cherokee Sport. More

by jreitzprr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Marshall
Sep 28, 2021 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thanks for taking the time to share your great service review with us! It was our pleasure to work with you, and we look forward to working with you in the future.

September 26, 2021

I feel that they are not personal enough to customers. We need to have confidence in what they tell us. Also it is very hard to get past the auto answering system which has a tendency to upset customers. The More

by garyfalls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Marshall
Sep 27, 2021 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Gary, Your feedback is important to us, and I would appreciate the opportunity to speak with you to address all of your concerns further. Please reach out to me at a time that is convenient for you to discuss your situation. I appreciate your time and look forward to speaking with you. Best Regards, Matt McKibben General Manager 260-484-1533

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