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Glenbrook Dodge Chrysler Jeep Fiat - Service Center

Fort Wayne, IN

4.8
327 Reviews
Call Service Center (833) 674-1158

327 Reviews of Glenbrook Dodge Chrysler Jeep Fiat - Service Center

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October 19, 2021

We were concerned about a warning light. Josh checked it out and said that it was not a big deal and explained what they could do to fix it. More

by J TV jbuckuli e.buc
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joshua Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Marshall, Philicia Juergens
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Oct 19, 2021 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for your positive review. We always strive to provide personable and excellent customer service. Take care!

October 18, 2021

I was just in for an oil change. Greg Michaels and Philip Jergens were great. More

by DJBark62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Michaels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philicia Juergens
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Oct 18, 2021 -

Glenbrook Dodge Chrysler Jeep Fiat responded

DJ, thank you for taking the time to mention Greg and Philip! We're happy our team provided speedy service for you. We are always more than happy to assist you if anything else comes up. Take care!

Oct 18, 2021 -

DJBark62 responded

Thank you

October 15, 2021

Josh was awesome and very helpful. I would recommend coming here for any service needs. More

by Jellison4135
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2021 -

Glenbrook Dodge Chrysler Jeep Fiat responded

We are pleased to hear that your service visit to Glenbrook Dodge Chrysler Jeep was awesome! Thank you for the 5-star review.

October 13, 2021

Excellent service! My family and I will return for our future services needed on our vehicles. More

by summerjen1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philicia Juergens
Report | Print
Oct 14, 2021 -

Glenbrook Dodge Chrysler Jeep Fiat responded

We appreciate your review. Please let us know if there is anything else we can do for you! Have a great day!

October 11, 2021

Excellent service from everyone on the team. They are very friendly and my Jeep was ready when they said it would be. More

by amy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Marshall, Rebecca Dodds, Philicia Juergens
Report | Print
Oct 11, 2021 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Hi, Amy! Thank you for the 5-stars and feedback. The team is glad your experience at Glenbrook Dodge Chrysler Jeep was excellent. We look forward to future visits.

October 01, 2021

They always make sure that I am informed about what they are doing with my vehicle and they make sure that it is done correctly . More

by MarandaStump
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenbrook Dodge
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Marshall, Rebecca Dodds
Report | Print
Oct 01, 2021 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Glenbrook Dodge Chrysler Jeep thanks you for the 5-stars and feedback. The team is glad you had a great experience. We look forward to future visits!

September 27, 2021

Service team worked with me on the issues I had with the Jeep Cherokee Sport. More

by jreitzprr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Marshall
Report | Print
Sep 28, 2021 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thanks for taking the time to share your great service review with us! It was our pleasure to work with you, and we look forward to working with you in the future.

September 26, 2021

I feel that they are not personal enough to customers. We need to have confidence in what they tell us. Also it is very hard to get past the auto answering system which has a tendency to upset customers. The More

by garyfalls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Marshall
Report | Print
Sep 27, 2021 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Gary, Your feedback is important to us, and I would appreciate the opportunity to speak with you to address all of your concerns further. Please reach out to me at a time that is convenient for you to discuss your situation. I appreciate your time and look forward to speaking with you. Best Regards, Matt McKibben General Manager 260-484-1533

September 24, 2021

Josh Armstrong took very good care of my vehicle and very timely service. 5 star service out of that young man More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2021 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Hi John, Thank you for taking the time to give us your review. It pleases us to know that our Service Department took good care of your vehicle in a timely manner. Thank you for choosing Glenbrook Dodge Chrysler Jeep and we look forward to seeing you again.

September 15, 2021

Amazing customer service!!! Candice took great care of me and my car. Was very helpful through my service experience More

by Michael Phillip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candice Endrulatis
Report | Print
Sep 16, 2021 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Hi Michael, Thank you for sharing the details of the amazing customer service you received. It is wonderful to hear that our Service Department took great care of your vehicle. Thank you for choosing Glenbrook Dodge Chrysler Jeep and we look forward to working together in the future.

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