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Glenbrook Dodge Chrysler Jeep Fiat - Service Center

Fort Wayne, IN

4.8
339 Reviews

339 Reviews of Glenbrook Dodge Chrysler Jeep Fiat - Service Center

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July 19, 2022

The service department at Glenbrook Dodge Chrysler Jeep Fiat is first-rate. Excellent customer service and quality care of my vehicles. More

by RonDerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2022 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you so much for the wonderful review, Ron. Glenbrook Dodge Chrysler Jeep appreciates your business and looks forward to working with you again! Have a great day!

May 31, 2022

Josh Armstrong single handed my made my experience great in service. While silly supply chain delays made life annoying, he kept me updated, made sure I had a rental ready for me when I arrived, and used a More

by Garageroadhouse
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for taking the time to share this excellent feedback with us. We are honored to have exceeded your expectations and happy to see that you enjoyed a seamless, pleasant experience working with the Glenbrook Dodge Chrysler Jeep Service Team. We appreciate your business and hope to see you back again in the future.

May 20, 2022

Josh is always on top of things when I bring my car in for service! More

by Kennedy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2022 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Hi Kennedy, We are pleased that our Service Department always meets your expectations. Thank you for choosing Glenbrook Dodge Chrysler Jeep and please let us know if we can be of any further assistance.

May 06, 2022

Glenbrook Dodge went above and beyond to provide me with expert diagnosis and timely service. I am new to Fort Wayne and I was treated very well. I would recommend this dealership to everyone.Thanks for gre More

by Moose lover
Recommend Dealer
Yes
Employees Worked With
Service desk
May 06, 2022 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Hi Moose, thank you for taking the time to leave a review for us at Glenbrook Dodge Chrysler Jeep. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

May 04, 2022

They have been great every time I have come in! Luckily haven’t had many issues with my jeep, but just ongoing service has been wonderful so far! More

by danibaby260
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob, Brian Marshall
May 05, 2022 -

Glenbrook Dodge Chrysler Jeep Fiat responded

We truly appreciate you taking the time to write such a nice review, and trusting us at Glenbrook Dodge Chrysler Jeep to take great care of your Jeep. We'll make sure you always get treated to top-notch service every time you visit.

April 14, 2022

Josh is awesome super helpful answered ask my questions ! ! Very patient explained my cars issues in detail More

by Kim Pernell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2022 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for taking the time to leave us a great review, Kim! It was a pleasure to work with you, and we look forward to working with you again at Glenbrook Dodge Chrysler Jeep.

April 11, 2022

Brian M took care of us and he was very prompt. Made sure everything we asked was done and with what couldn’t be done, he let us know. Thank you Brian More

by Benjacas123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Marshall
Apr 12, 2022 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for taking the time to share your feedback with us. We are honored to have earned your business here at Glenbrook Dodge Chrysler Jeep and hope to see you back again down the road.

April 08, 2022

Josh was very patient with making sure my repair was done right. Could have put a universal part on but felt we needed to use the original equipment and ordered it in. Very pleased with his professionalism! More

by Seth G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2022 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you, Seth! We are excited to have you as a customer and know that you can always expect that same level of service, no matter what you need help with!

April 06, 2022

Very helpful, truck returned as dropped off. Thorough explanation of the issue, and the parts necessary to fix the issues. Professional and friendly throughout the entire process. If you’re unfo More

by Yes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Marshall
Apr 07, 2022 -

Glenbrook Dodge Chrysler Jeep Fiat responded

We appreciate your feedback and we are glad to know our Service Team made sure you were well taken care of. We value your business with Glenbrook Dodge Chrysler Jeep.

March 27, 2022

Went to get an oil change for my 2012 Dodge Journey and I was very pleased that they were able to get me in right away. Very friendly staff and also very helpful. Would recommend this automotive group to a More

by davidson6315
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Hi Davidson, thank you for taking the time to share your excellent experience! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out to us when we can work with you down the road at Glenbrook Dodge Chrysler Jeep.

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