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Glenbrook Dodge Chrysler Jeep Fiat - Service Center

Fort Wayne, IN

4.8
327 Reviews

327 Reviews of Glenbrook Dodge Chrysler Jeep Fiat - Service Center

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February 28, 2022

Awesome service department! They vacuumed and repaired my vehicle. The shuttle took me home while my car was being serviced. The staff are professional and extremely courteous. More

by shilesha_r
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2022 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for the excellent review and five stars! We are happy that your experience with the Glenbrook Dodge Chrysler Jeep team was awesome and that you received professional, courteous service during your visit with us. We appreciate your business and look forward to welcoming you back again next time. Matt McKibben General Manager 260-484-1533

February 06, 2022

They were fantastic they called several times to let me know how things were progressing. They went above an beyond with trying to repair at the least possible cost. More

by tom.conner0115
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Marshall
Feb 06, 2022 -

Glenbrook Dodge Chrysler Jeep Fiat responded

We are happy to know our Service Department kept you updated on all your repairs and went above and beyond to provide you with the best possible customer care. Thank you for your perfect star rating and your business, Tom!

February 02, 2022

I was due for oil change, tire rotation and some preventive maintenance. Josh made sure I was in and out in a reasonable time. He made sure all my expectations were met. This is my 2nd time working More

by Ralph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

Glenbrook Dodge Chrysler Jeep Fiat responded

We are pleased to know our Service Team provided you with a quick and professional oil change and tire rotation. We hope you will continue to choose Glenbrook Dodge Chrysler Jeep for any future automotive needs.

January 28, 2022

Thank you to Brian the service manager for helping me. His compassion ment a lot. More

by valerierocen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Marshall
Feb 01, 2022 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for sharing your excellent review for our Service Management Team here at Glenbrook Dodge Chrysler Jeep. We strive to provide amazing services for our customers.

January 24, 2022

I take my vehicle in to them because cost wise they are comparable but the service techs that I have had the pleasure of dealing with are lazy. My last trip in there I needed an oil change and tire rotatio More

by Dkarm2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Armstrong
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Marshall
Jan 24, 2022 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Hello, Thank you for taking the time to share your review for us here at Glenbrook Dodge Chrysler Jeep. I would like to learn more about your experience with our Service Team. Please reach out to me directly. Best, Matt McKibben General Manager 260-484-1533

January 23, 2022

The service associate was very helpful, They. were able to work in extra service at my request. More

by dlaws505
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Dodds, Philicia Juergens
Jan 23, 2022 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for your 5-star review, we really appreciate it! We are happy you were satisfied with our services. Thank you for choosing Glenbrook Dodge Chrysler Jeep.

January 18, 2022

I was very pleased with the service and the quick service and they treated me very respectfully More

by Lefover
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Glenbrook Dodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Marshall
Jan 18, 2022 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Glenbrook Dodge Chrysler Jeep wants to thank you for the five star rating, we appreciate the comments regarding the visit!

January 18, 2022

They did a great job. It cost exactly what they told me it would be. More

by Tld85iu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Marshall
Jan 19, 2022 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Glenbrook Dodge Chrysler Jeep wants to thank you for the five star rating, we appreciate the comments regarding the experience!

January 16, 2022

Great guys. Very helpful. Really took care of my car in an efficient manner. I would recommend them highly. More

by Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beau Barkley, Brian Marshall
Jan 16, 2022 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Mary, Glenbrook Dodge Chrysler Jeep wants to thank you for the five star rating, we appreciate the visit!

January 13, 2022

Went in for oil change and tires rotated. Was happy with everything. They forgot to run the car through the car wash and did not put a reminder sticker on my windshield for milage. Not a big deal. Won't st More

by Kswoodworks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Marshall, Rebecca Dodds, Philicia Juergens
Jan 13, 2022 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Hi there, Thank you for your positive review. We are thrilled you had a great service experience and we take on board your feedback. We are looking forward to welcoming you again here at Glenbrook Dodge Chrysler Jeep for any of your future automotive needs.

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