Glenbrook Dodge Chrysler Jeep Fiat - Service Center
Fort Wayne, IN
352 Reviews of Glenbrook Dodge Chrysler Jeep Fiat - Service Center
Fast service, did exactly what I asked, only complaint is somewhere in the process my steering wheel wrap got scraped and torn. I think a black marker will make it much less noticeable, but still a bit disap somewhere in the process my steering wheel wrap got scraped and torn. I think a black marker will make it much less noticeable, but still a bit disappointing.. other than that, stellar service.. thank you! More
I had an appointment time of 11am and showed up at 10:45 to have a defective radio replaced. I was told it would be a 30 - 45 min procedure and they would come get me in the waiting room as soon as it was d to have a defective radio replaced. I was told it would be a 30 - 45 min procedure and they would come get me in the waiting room as soon as it was done. After 2 hrs. of waiting I went to the service advisor and asked how much longer it would be, he then said they were getting my vehicle in just a minute. I asked what was going on and he said I was next on the list and it should only take about 30 minutes or so I said the 30 minutes was 2 hours ago he said what do you mean? I said you have got to be kidding me and he said oh sorry. So after another 45 minute wait the vehicle was done and the radio still didn't work right, so had to wait another 15 minutes for it to be done. After all that the service advisor gave me a free oil change to which I can't use because all my oil changes are free with my new vehicle. ENOUGH SAID!!! More
Excellent service and the wait time was not bad. They made me feel comfortable doing my wait the price for my service was affordable. They made me feel comfortable doing my wait the price for my service was affordable. More
William Wallace was a pleasure to work with. I was immediately greeted with a smile. He explained everything to me in language I could understand. Thank you William I was immediately greeted with a smile. He explained everything to me in language I could understand. Thank you William More
Fast & Frendly Service. I will be coming back here to buy a car in the future. I will be coming back here to buy a car in the future. More
Helpful service staff, David went the extra mile to make sure my truck was back to like new after a light fixture broke sure my truck was back to like new after a light fixture broke More
I had problems with service on my 2015 dodge 250 Ram truck. After talking to the general manager about the issue, Matt was very helpful and courteous and quickly explained the service side of the iss truck. After talking to the general manager about the issue, Matt was very helpful and courteous and quickly explained the service side of the issue , which was then understood by me. Glenbrook Dodge was very quick getting the problem fixed, which we appreciated. I would recommend this company for any repairs. Thank you very much Glenbrook Dodge. More
Great service department. Always easy in and easy out. Spends the time to provide an explanation of diagnostics and answer questions fully. Always easy in and easy out. Spends the time to provide an explanation of diagnostics and answer questions fully. More