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Glenbrook Dodge Chrysler Jeep Fiat - Service Center

Fort Wayne, IN

4.8
352 Reviews

352 Reviews of Glenbrook Dodge Chrysler Jeep Fiat - Service Center

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May 06, 2023

Great job, went out of their way to help. Highly recommended to utilize their services. More

by Jbob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thanks so much for the kind review! We are thrilled to read that our Service Team went out of their way to help you. We appreciate your kind review and your recommendation, if there is anything else we can do for you do not hesitate to reach out to us at Glenbrook Dodge Chrysler Jeep.

April 29, 2023

Excellent and professional service. Caralyne Reiff was wonderful she explained everything to me she was very nice!! More

by tamikataylor35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caralyne Reiff
May 20, 2023 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Hello and thank you for your highly-rated review. We strive to deliver a great experience to all of our valued customers, and we're happy to see that your visit here at Glenbrook Dodge Chrysler Jeep was excellent.

March 31, 2023

So pleasantly surprised by the great service here with an emergency repair. Would like them to open a dealership in Atlanta! More

by kristy from Georgia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrea
Mar 31, 2023 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Hello Kristy, we are ecstatic to learn that you had a great repair experience with our Service Team at Glenbrook Dodge Chrysler Jeep. We cannot thank you enough for your kind review, please feel free to reach out if we can do anything else for you.

March 27, 2023

They did a nice job for me. It was fast and professional. I will go back. More

by patmcguire11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2023 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Its great to hear that our team did a nice job for you, Pat! Here at Glenbrook Dodge Chrysler Jeep, we work hard to provide fast and professional service to everyone who walks through our door, so we appreciate you taking notice of that and writing this thoughtful review. If you have any other questions, do not hesitate to reach out to us.

March 27, 2023

They went above and beyond for us! We left very happy customers and will defiantly be back. More

by Jeremy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Knight, Beau Barkley
Mar 28, 2023 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for this 5-star review and rating, Jeremy. We are pleased to learn that our Sales Team at Glenbrook Dodge Chrysler Jeep offers great communication and wonderful service. We hope you continue to choose us for all your automotive needs.

March 09, 2023

I called in the beginning of October to schedule a recall. I was told that the service department would call me back when the parts arrived. I received an email the same day stating I missed my appoin More

by 818woodcrafts
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Caroline
February 23, 2023

I got the info I needed to determine my next move in a timely manner. More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2023 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you so much for the 5-star rating and review, Greg. Our Sales Team greatly appreciates you choosing to visit us at Glenbrook Dodge Chrysler Jeep.

February 20, 2023

Great customer service by Dave Pena. He was helpful and very considerate. I had an appointment and service was completed in a very timely manner. More

by ycristman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2023 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for your 5-star review and for choosing Glenbrook Dodge Chrysler Jeep! We're glad we could help. It brings us joy to know that our Service Department could make this a quick experience. Please let us know if you have any additional questions about the services you received. We are more than happy to help.

February 08, 2023

Had an issue with my vehicle and was from out of state traveling thru on business. The service department did a great job of getting me scheduled in for the next day. Part had to be ordered, was received More

by Duraco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2023 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for taking the time to share your positive experience and amazing review with us here at Glenbrook Dodge Chrysler Jeep. We truly appreciate learning that our Service Team was able to assist you in an efficient and timely manner, and let us know if we can be of any further assistance in the future. Have a great day.

December 22, 2022

They we so help and the work was completed under the time they told me. More

by Asramey2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faris Mehurovic
Dec 22, 2022 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Hello and thank you so much for choosing the Service Team of Glenbrook Dodge Chrysler Jeep as your first choice for having service done on your vehicle. Please do not hesitate to reach out to our team if you need further assistance.

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