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Glenbrook Dodge Chrysler Jeep Fiat - Service Center

Fort Wayne, IN

4.8
339 Reviews

339 Reviews of Glenbrook Dodge Chrysler Jeep Fiat - Service Center

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October 19, 2022

William Wallace was a pleasure to work with. I was immediately greeted with a smile. He explained everything to me in language I could understand. Thank you William More

by valerierocen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Wallace
Oct 21, 2022 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Hello, thank you for taking the time to share your positive feedback and give us five stars here at Glenbrook Dodge Chrysler Jeep. Our team is happy to have offered a personalized experience during your visit. Take care!

October 06, 2022

Fast & Frendly Service. I will be coming back here to buy a car in the future. More

by deondez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenbrook Dodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Shively
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier
Oct 07, 2022 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Hello! From all of us at Glenbrook Dodge Chrysler Jeep, thank you for this incredible rating!

September 30, 2022

Great customer service Every Time! !!Convenient and knowledgeable, Also very Fast in the Express service lane. More

by Gordon498
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nichole Plumlee and Lillie Huber
Oct 02, 2022 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Hi, we're glad you're happy with our great customer service, knowledge, and Express lane. Glenbrook Dodge Chrysler Jeep appreciates your five-star review. Please don't hesitate to reach out in the future if you need any further auto-related assistance from our Service Team.

September 27, 2022

Helpful service staff, David went the extra mile to make sure my truck was back to like new after a light fixture broke More

by rmcalhany
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David
Sep 27, 2022 -

rmcalhany responded

Excellent service

September 27, 2022

I had problems with service on my 2015 dodge 250 Ram truck. After talking to the general manager about the issue, Matt was very helpful and courteous and quickly explained the service side of the iss More

by Cindaschipper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Armstrong
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt McKibben
Sep 28, 2022 -

Cindaschipper responded

Thanks Glenbrook Dodge for the service we received. It was quick and thorough. Any issues were resolved quickly and the employees were very helpful and courteous.

September 12, 2022

Very friendly and efficient. Check in was quick and they were accurate on how much time it would take. More

by Cuttet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Marshall
Sep 13, 2022 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Glenbrook Dodge Chrysler Jeep is happy to learn your visit was friendly and efficient. We hope to see you again. Take care.

Sep 13, 2022 -

Cuttet responded

I was just a little baffled that the parts and labor for the sway links were not covered under extended warranty. Seems odd they went bad with only 40000 miles on vehicle. My 2005 Jeep Liberty has 223,000 miles and they have not needed replacement. Thanks.

August 17, 2022

Great service department. Always easy in and easy out. Spends the time to provide an explanation of diagnostics and answer questions fully. More

by jax555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2022 -

Glenbrook Dodge Chrysler Jeep Fiat responded

We're so grateful for this positive review. Customer satisfaction is our main goal, and we appreciate the recognition for the team here at Glenbrook Dodge Chrysler Jeep.

August 05, 2022

Upfront with what was being done to fix my vehicle. Service done in a timely manner and was on our way! A+++++!!! More

by Ndusher236
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will
Aug 07, 2022 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for the great review. We love to learn that our team was able to provide you with timely service. We are happy to assist with any of your future needs at Glenbrook Dodge Chrysler Jeep.

August 03, 2022

Service was great! Everything was done in a swift and timely manner and everyone was really friendly! More

by Ryan C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Dodds
Aug 04, 2022 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Hello Ryan, All of us are overjoyed to earn this rating because you had a superb appointment with Glenbrook Dodge Chrysler Jeep. We are much obliged for your contributing this positive commentary of our location here on DealerRater. Thanks for doing business with us.

August 01, 2022

I wish that we had found this place sooner! William Wallace and the team got my Jeep back on the road in no time. They all went out of their way to make my stressful situation so much easier... More

by 4evrgrateful.74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Wallace ?????
Aug 03, 2022 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for giving us 5 stars. We're glad to see our team worked hard for you during your visit to Glenbrook Dodge Chrysler Jeep. It is always great to see that our team was able to get you back out on the road safely and quickly.

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