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Glenbrook Dodge Chrysler Jeep Fiat - Service Center

Fort Wayne, IN

4.8
352 Reviews

352 Reviews of Glenbrook Dodge Chrysler Jeep Fiat - Service Center

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June 08, 2023

This was my first time here for service on my Ram 1500 and I intend to use this dealership for all my service needs from now on. Great job Rob! 🐿️ More

by redpop1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jun 08, 2023 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for taking the time to write about your five-star experience with our Service Department. It's rewarding to learn that our team took great care of your Ram 1500. We look forward to assisting you in the future here at Glenbrook Dodge Chrysler Jeep.

June 06, 2023

My Jeep broke down and had to be towed on the Sunday before Memorial Day. The closest dealership was Glenbrook Dodge. Tuesday morning first thing they called to see what the problem was and was callin More

by Tsunday63
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Hello, we are honored you took the time to leave us a five-star review. It is pleasing to know that our Service Team was able to take care of your vehicle's needs. Should you need anything, please don't hesitate to reach out to us at Glenbrook Dodge Chrysler Jeep.

June 04, 2023

Had great service experience. I was in and out in no time. Everyone I interacted with was very kind and helpful. More

by Jen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Hi Jen, we are so glad that you had a great, timely experience with our Service Team at Glenbrook Dodge Chrysler Jeep! Thank you for your kind review, we are always here to help with anything else.

June 02, 2023

As soon as we walked in, we were pleasantly greeted by David. He patiently listened to us as we explained why we were there and assured us that we would be well taken care of and he would alert us to any More

by davech20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2023 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Hello, we are honored you took the time to leave us a five-star review. Thank you for trusting us here at Glenbrook Dodge Chrysler Jeep with your vehicle. We are available for you in the future if you have any other automotive needs. We appreciate your recommendation and hope you have an amazing day.

May 24, 2023

I am leasing a vehicle and very pleased with sales and service departments. Would recommend to friends in the future. More

by Kermit53!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Habegger
May 24, 2023 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Hello, and thank you for your positive review. We're glad to read that you are pleased with your visits here at Glenbrook Dodge Chrysler Jeep, and feel free to let us know how we can earn that fifth star in the future. Thank you for your recommendation, and take care.

May 18, 2023

Caralyne was an absolute joy and pleasure to work with. Her expertise and soft spokeness is a welcome break in a service department usually dominated by men. She is a great asset to the Glenbrook Dodge ser More

by DJBark62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caralyne Reiff, Greg Michaels
May 19, 2023 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Hello, thank you so much for your kind feedback. It was our pleasure to assist you at Glenbrook Dodge Chrysler Jeep and we are happy to know that you had a great experience with our Service Team. Please don't hesitate to reach out if there is anything else we can do for you.

May 17, 2023

Easy to work with and had no problems honoring my warranty. They also are good about keeping customers informed. More

by DZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2023 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Hello, we are grateful for your five-star review. It makes us proud to know that you found it easy to work with our Service Team and that they honored your warranty. It is also pleasing to learn that they were excellent at keeping you informed during your time at Glenbrook Dodge Chrysler Jeep. We hope you continue to choose us for your automotive needs.

May 15, 2023

The fast lane service has been excellent every time that I have come to get anything done! More

by Austin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caralyne
May 15, 2023 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Its great to read that our Service Team has provided you with awesome fast lane service consistently, Austin! We here at Glenbrook Dodge Chrysler Jeep appreciate your kind review and if you have anything else that you need, do not hesitate to contact us.

May 09, 2023

The service team here is awesome always helpful and very reliable I would recommend to anyone. More

by JCC938
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Wallace, Faris Mehurovic
May 19, 2023 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Hello, thank you for your fantastic review and recommendation. We are so glad you can rely on receiving great service at Glenbrook Dodge Chrysler Jeep and we are always here to help with anything else.

May 08, 2023

Oil change and fuel filters on a Ram 5500 diesel everything went well. Ordered parts needed for recall work needed as well. More

by JRS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for taking the time to leave a positive rating and review for us at Glenbrook Dodge Chrysler Jeep. We are happy our Service Team was able to assist you with getting your vehicle's recall taken care of. We thank you for your business, come and see us again soon.

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