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Glenbrook Dodge Chrysler Jeep Fiat - Service Center

Fort Wayne, IN

4.8
327 Reviews
Call Service Center (833) 674-1158

327 Reviews of Glenbrook Dodge Chrysler Jeep Fiat - Service Center

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May 18, 2023

Caralyne was an absolute joy and pleasure to work with. Her expertise and soft spokeness is a welcome break in a service department usually dominated by men. She is a great asset to the Glenbrook Dodge ser More

by DJBark62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Michaels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caralyne Reiff
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May 19, 2023 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Hello, thank you so much for your kind feedback. It was our pleasure to assist you at Glenbrook Dodge Chrysler Jeep and we are happy to know that you had a great experience with our Service Team. Please don't hesitate to reach out if there is anything else we can do for you.

May 17, 2023

Easy to work with and had no problems honoring my warranty. They also are good about keeping customers informed. More

by DZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 18, 2023 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Hello, we are grateful for your five-star review. It makes us proud to know that you found it easy to work with our Service Team and that they honored your warranty. It is also pleasing to learn that they were excellent at keeping you informed during your time at Glenbrook Dodge Chrysler Jeep. We hope you continue to choose us for your automotive needs.

May 15, 2023

The fast lane service has been excellent every time that I have come to get anything done! More

by Austin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caralyne
Report | Print
May 15, 2023 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Its great to read that our Service Team has provided you with awesome fast lane service consistently, Austin! We here at Glenbrook Dodge Chrysler Jeep appreciate your kind review and if you have anything else that you need, do not hesitate to contact us.

May 09, 2023

The service team here is awesome always helpful and very reliable I would recommend to anyone. More

by JCC938
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Wallace, Faris Mehurovic
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May 19, 2023 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Hello, thank you for your fantastic review and recommendation. We are so glad you can rely on receiving great service at Glenbrook Dodge Chrysler Jeep and we are always here to help with anything else.

May 08, 2023

Oil change and fuel filters on a Ram 5500 diesel everything went well. Ordered parts needed for recall work needed as well. More

by JRS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2023 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for taking the time to leave a positive rating and review for us at Glenbrook Dodge Chrysler Jeep. We are happy our Service Team was able to assist you with getting your vehicle's recall taken care of. We thank you for your business, come and see us again soon.

May 06, 2023

Great job, went out of their way to help. Highly recommended to utilize their services. More

by Jbob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2023 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thanks so much for the kind review! We are thrilled to read that our Service Team went out of their way to help you. We appreciate your kind review and your recommendation, if there is anything else we can do for you do not hesitate to reach out to us at Glenbrook Dodge Chrysler Jeep.

April 29, 2023

Excellent and professional service. Caralyne Reiff was wonderful she explained everything to me she was very nice!! More

by tamikataylor35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caralyne Reiff
Report | Print
May 20, 2023 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Hello and thank you for your highly-rated review. We strive to deliver a great experience to all of our valued customers, and we're happy to see that your visit here at Glenbrook Dodge Chrysler Jeep was excellent.

March 31, 2023

So pleasantly surprised by the great service here with an emergency repair. Would like them to open a dealership in Atlanta! More

by kristy from Georgia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrea
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Mar 31, 2023 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Hello Kristy, we are ecstatic to learn that you had a great repair experience with our Service Team at Glenbrook Dodge Chrysler Jeep. We cannot thank you enough for your kind review, please feel free to reach out if we can do anything else for you.

March 27, 2023

They did a nice job for me. It was fast and professional. I will go back. More

by patmcguire11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2023 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Its great to hear that our team did a nice job for you, Pat! Here at Glenbrook Dodge Chrysler Jeep, we work hard to provide fast and professional service to everyone who walks through our door, so we appreciate you taking notice of that and writing this thoughtful review. If you have any other questions, do not hesitate to reach out to us.

March 27, 2023

They went above and beyond for us! We left very happy customers and will defiantly be back. More

by Jeremy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Knight, Beau Barkley
Report | Print
Mar 28, 2023 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for this 5-star review and rating, Jeremy. We are pleased to learn that our Sales Team at Glenbrook Dodge Chrysler Jeep offers great communication and wonderful service. We hope you continue to choose us for all your automotive needs.

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