Glenbrook Dodge Chrysler Jeep Fiat

Outstanding Customer Service from Sean Shaffer My husband and I came in to Glenbrook Dodgem originally in October of this year with a 1998 Blazer trade in. We were given a fair price for the trade My husband and I came in to Glenbrook Dodgem originally in October of this year with a 1998 Blazer trade in. We were given a fair price for the trade in and received outstanding customer service from Sean Shaffer. He listened to our needs for a vehicle and even some of the wants in a vehicle and paired us with a great ride. Six weeks later, some guy rear ended me in my new vehicle and totaled it. Sean was helpful again in placing us in a new vehicle. He was very patient with me as I was so distraught about the accident and how to proceed. He helped me to calm down and again put us in a great new vehicle and arranged for warranty transfer and the many details of the financing. We would suggest that Sean Shaffer handle our friends and family vehicles as he is great. He has a talent for knowing what people need and what vehicle is available so that you can drive away in a great ride at a fair price. More

New truck Bought a new 2015 Dodge Ram pickup service was quick easy made me feel at home very good experience definitely come back when I need another vehicle. Bought a new 2015 Dodge Ram pickup service was quick easy made me feel at home very good experience definitely come back when I need another vehicle. More

Great Service! Brought my Jeep in for recall service and an oil change. Becky Dodd made the process easy. Got all my work done on time (actually early). She was v Brought my Jeep in for recall service and an oil change. Becky Dodd made the process easy. Got all my work done on time (actually early). She was very friendly and helpful. Thanks. More

Great Experience I just purchased my second vehicle from here and I can say that both times I had a great experience. I currently live in Dayton and a salesman came a I just purchased my second vehicle from here and I can say that both times I had a great experience. I currently live in Dayton and a salesman came and delivered the new vehicle. He was very respectable and everything went smoothly. I feel that the staff at Glenbrook Dodge is very professional and they always try their best to make the customer happy even when their wants are slightly out of reach. Way to go above and beyond. Thank you for the great experiences and I look forward to working with you all in the future! More

Fraud Went in and got approved for our truck, Austin helped us and was AMAZING, he was fast, kind, and answered all questions. We leave in the truck with th Went in and got approved for our truck, Austin helped us and was AMAZING, he was fast, kind, and answered all questions. We leave in the truck with the agreement to bring in our old suburban and $500 as our down payment. About 5pm the next day we drop the suburban off and drop the title and $500 off with Jeff Colony (spelling?), shook and hands and left. 30 days is up and we still could not register and plate our new truck due to them not releasing the title. Now common sense would be that if there was an issue to call the buyer and discuss the issues. No we had to call for 4 different days to find out they "lost" out $500 and now can't release the title. Lamont (in financial) claims they can't find it but they have the title (the title and money were together in an envelope. And as my husband is trying to figure out what to do and letting him know we will have to call our attorney, Lamont hangs up. What kind of business is this? More

Great vehicle knowledge We went in looking for a small suv. Kip Weicht listened to what we were looking for and suggested a vehicle that we had not thought of. We checked out We went in looking for a small suv. Kip Weicht listened to what we were looking for and suggested a vehicle that we had not thought of. We checked out the fiat 500 and it was perfect! I was impressed with his vehicle knowledge and that he really listened to what we were looking for. He made the process so easy from start to finish! Thanks Kip and team! More

Great Team Work Brian Marshall and Amanda Blaine are a great team to work with. They answer all my questions in a very professional way. Service has always been com Brian Marshall and Amanda Blaine are a great team to work with. They answer all my questions in a very professional way. Service has always been completed on time and right the first time. More

Exceptional Service (A+) Brian Marshall and Justin Reynalds were GREAT...fast service with "in-stock" parts! Warranty issue was fixed as described...Thank you both for outstan Brian Marshall and Justin Reynalds were GREAT...fast service with "in-stock" parts! Warranty issue was fixed as described...Thank you both for outstanding service. More

Steering Column Noise Brian Marshall helped find the issue with my steering column noise. Sounded like a rubbing noise of some sort. Technician recommended a new steering c Brian Marshall helped find the issue with my steering column noise. Sounded like a rubbing noise of some sort. Technician recommended a new steering column. They ordered the new parts and they contacted me when they came it. All work was completed sooner than I was told. Very satisfied with the warranty work completed! Thanks Eric J More

Warranty Work Excellent service on my 2014 Town & Country. Brian Marshall took care of the warranty work with no hassle involved. This was my first visit to Glenbr Excellent service on my 2014 Town & Country. Brian Marshall took care of the warranty work with no hassle involved. This was my first visit to Glenbrook. More