Glenbrook Dodge Chrysler Jeep Fiat

Fraud from the Service Department Not even worth the 1 star I had to give to write the review!! My daughter took her Chrysler here to be serviced for the check engine light that was co Not even worth the 1 star I had to give to write the review!! My daughter took her Chrysler here to be serviced for the check engine light that was coming on. She has a bumper to bumper warranty and we had literally just purchased the car a short time ago. Needless to say their service department STOLE her money and gave her some BS about the car not having oil in it and then tried to say the car was "past its oil life". They didn't bother to actually do their jobs...took her money...and now here we sit at the O'Daniel dealership hearing how they have no idea how the Glenbrook dealership could have missed the thermostat problem and then told us Oil had nothing to do with it! DO NOT take your cars here for service!! I wouldnt even buy a car from them if their service department can't perform an inspection properly!! Then the Service manager Justin had the audacity to blame the issue on my 20 year old daughter and claimed he personally inspected the car...which he lied...my daughter talked to the guy who did the actual inspection and it was not Justin and after I called him out on it he changed his story! HORRIBLE customer service! DO NOT TAKE YOUR CAR HERE! ESPECIALLY IF YOU WANT IT FIXED! More

Excellent experience Sean Shaffer was spectacular and conducted our purchase of two vehicles with no pressure whatsoever. Stellar experience! We are extremely pleased wi Sean Shaffer was spectacular and conducted our purchase of two vehicles with no pressure whatsoever. Stellar experience! We are extremely pleased with both vehicles and would not hesitate in the future to return to this dealership. More

Good experience A better explanation of the warranty pricing and guidelines would be recommended. Otherwise a good overall experience with trading in my old vehicle f A better explanation of the warranty pricing and guidelines would be recommended. Otherwise a good overall experience with trading in my old vehicle for my new one. More

Amazing, fun,and SUCCESSFUL!!! Todd Macon spent an incredible amount of time with us as we were trying to decide the vehicle that we wanted. Then when we narrowed down the type of v Todd Macon spent an incredible amount of time with us as we were trying to decide the vehicle that we wanted. Then when we narrowed down the type of vehicle (Jeep Wrangler) he continued to demonstrate endless patience while we determined the actual car we wanted to purchase. The entire experience was wonderful thanks to Todd. More

Great experience with Todd! Todd Macon made the entire car buying experience fun and easy. He listened to all of my wants and needs and found a vehicle that was the perfect fit! Todd Macon made the entire car buying experience fun and easy. He listened to all of my wants and needs and found a vehicle that was the perfect fit! I would definitely recommend Todd to anyone in search of the perfect vehicle. More

Great customer service. Friendly sales man. They were willing to work with me on the price so I was comfortable and didn't feel strapped with paynents. They also took the time to answer all my They were willing to work with me on the price so I was comfortable and didn't feel strapped with paynents. They also took the time to answer all my questions and fix the one item I found quickly. More

Love my new Jeep! Not only was my sales process the easiest I have ever experienced, but my finance manager was even better! Very professional and polite! I will always Not only was my sales process the easiest I have ever experienced, but my finance manager was even better! Very professional and polite! I will always ask for Lamont whenever I purchase a new vehicle! More

Great experience Dealership was very clean, easy to access. Our salesman, Greg, was very knowledgeable and friendly. Great car-buying experience. Would absolutely retu Dealership was very clean, easy to access. Our salesman, Greg, was very knowledgeable and friendly. Great car-buying experience. Would absolutely return for another vehicle. More

Ease of deal Was a quick and easy process to purchase our new vehicle . Would recommend this dealership for ease of purchase. Made buying a new car a simple deal Was a quick and easy process to purchase our new vehicle . Would recommend this dealership for ease of purchase. Made buying a new car a simple deal More

Lease Joe was wonderful and very helpful. We were in a time crunch and he was so accommodating. We love the new Jeep he showed us. Joe was wonderful and very helpful. We were in a time crunch and he was so accommodating. We love the new Jeep he showed us. More