Glen Cove Volvo - Service Center

Sometimes short and to the point is best. EXCELLENT customer service skills from the service advisor Stephon Solomon. Keep it up! Thank you. Just one unfortunate aspect of this website, it has a min customer service skills from the service advisor Stephon Solomon. Keep it up! Thank you. Just one unfortunate aspect of this website, it has a minimum number of words required before it will accept a submission. Too bad. More

I took my Volvo 2008 Cross County into the dealership for service for a tire problem. Not only were the above employees friendly and extremely knowledgeable, they explained what needed to be done so I could service for a tire problem. Not only were the above employees friendly and extremely knowledgeable, they explained what needed to be done so I could actually understand it. I was given a loaner car and my car was done that same evening! We have brought our previous Volvos in for service at this dealership and have always found them to be extremely professional and friendly. We will always plan on patronizing Hassel Volvo. More

Appointment was given very quickly. The staff is friendly. Service was provided in less time that anticipated. Car seems to be working fine. Waiting area is clean and welcoming. They have coffee an friendly. Service was provided in less time that anticipated. Car seems to be working fine. Waiting area is clean and welcoming. They have coffee and bagels for the customers plus some vending machines. More

It was a great pleasure to work with Stephon on my recent visit. When it comes to servicing your car, to me, it can be alittle frustating. Stephon was very accommodating, helpful and clear on what was need visit. When it comes to servicing your car, to me, it can be alittle frustating. Stephon was very accommodating, helpful and clear on what was needed for my car. I asked alot of questions and at no time did he get annoyed. I'm satisfy with the customer service Stephon provided to me and the work Hassel Volvo has done. MD More

Excellent is the only word that comes to mind. Joe is the reason this is my sixth Volvo from this location. Sales are excellent, oricing is competitive and integrity is paramount. My congratulations to t the reason this is my sixth Volvo from this location. Sales are excellent, oricing is competitive and integrity is paramount. My congratulations to the management and staff of Hasel Volvo Huntington. I could buy a Volvo from any of five other dealers. I prefer the service, support and firendship I receive from Hassel Hnutington. More

Unfortuantely, after leasing two volvos through this dealership I have decided not to lease another. This is simply because of the offensive attitude of the sales rep, Boris, and the quality of both ve dealership I have decided not to lease another. This is simply because of the offensive attitude of the sales rep, Boris, and the quality of both vehicles I leased. There were numerous problems from exploding hoses, to poor exhaust systems, to key ignition problems. However, and this is very important, the only reason I leased my second vehicle and would ever consider doing so again is because of the exceptional service department and Michael Britt. For each problem that occurred Michael and his team handled the problem quickly and effectively. Further more, they treated me with great respect and courtesy, which the sales department, namely Boris, greatly lacked. Truth be told, many customers I spoke with informed me that they felt the same in regards to the service department, and Michael Britt, being the biggest selling point for their vehicles. He is exceptional at his job and a pleasure to work with. If he ran the entire dealership and construction of the vehicles I have a feeling there would many happier drivers. That is why I give this dealer a high rating, hoping it is noted that this rating applies only to the service department. Thank you. More

I leased my car from Georgetown Volvo a little over a year ago only because they were closer to my home & actually had a little better deal for me. But recently, I went to Hassel because my tire pressur year ago only because they were closer to my home & actually had a little better deal for me. But recently, I went to Hassel because my tire pressure light was on and let me tell you, Hassel? It was the farthest thing from that. Every single person I made contact with greeted me with a smile and a hello. I was assisted immediately and was told that my tires were fine but was in need of brake pads. I was able to get them done the very next day only because I couldn't wait at that particular time. And again, when greeted the next day - it was nothing but smiles. Mike & Stephon were wonderful as was Joe (I think that was his name) the valet attendant. I will not ever go back to Georgetown, who at times, made me feel as if I was bothering them when I had come in for service. Hassel is the way to go! And when leasing time comes around, they will be see me again! During this crazy economic time, it is nice to know that some places still appreciate your business and show it. Thank you. More

Our experience with Mike and Jackie have been great each time we've had the car serviced. They both provide very friendly and courteous service. Mike patiently explains the scope of work that had to be do time we've had the car serviced. They both provide very friendly and courteous service. Mike patiently explains the scope of work that had to be done. He called promptly with updates on the service. Jackie always tries to be accommodating in scheduling an appt. We appreciated their assistance. Additionally, the loaner car is valuable feature of buying the car from Hassel. Not only is it a convenience, but it also allows for a true test drive on a potential upgrade. I would definitely buy another car from this dealership. More

The sales person was absolutly informative, polite, and understood what my needs were. I had a problem with the car and the parts were replaced quickly and efficiently.. Great dealer and sales person. I ha understood what my needs were. I had a problem with the car and the parts were replaced quickly and efficiently.. Great dealer and sales person. I had tested other cars and found the sales person either not interested or not knowledgeable, as well as not so willing to test drive their cars.. This is our first Volvo and from all indications, it will last us many years of driving without many problems. This sis why we have rated Hassel Volvo as our dealer More

I have been having numerous problems with my XC-90. It has approximately 58,000 mi on it and doesn't seem to be holding up like I thought a Volvo should. The service manager of Hassle Volvo of Huntington has approximately 58,000 mi on it and doesn't seem to be holding up like I thought a Volvo should. The service manager of Hassle Volvo of Huntington (Steve) has worked with me regardng the past repairs and feel he has been very fair and understanding of my situation. More