70 Reviews of Glen Cove Volvo - Service Center
Mike Britt is a wonderful asset to your organization. He is the nicest person I have ever dealt with in service. I first met Mike at the Huntington dealership last November when I was in the area and neede is the nicest person I have ever dealt with in service. I first met Mike at the Huntington dealership last November when I was in the area and needed an emergency fix (tires). He was so nice that I scheduled my oil & filter service there in December. I am so happy that he is now in Glen Cove. More
This was my first service experience since I bought my car. It was a pleasure. Steve made sure to explain in detail what they were doing to my car and since I was in the waiting area, he did come out a car. It was a pleasure. Steve made sure to explain in detail what they were doing to my car and since I was in the waiting area, he did come out a couple of times and update me on the progress. There's a flatscreen TV and coffee and pretty comfortable chairs so I really didn't mind the wait at all. I had been debating on whether or not to service the car at my local shop (that I have been going to for years) - or taking it back to the dealer. Although it may cost me a little more and it's a further drive, I think I have decided to make sure and always bring it to Hassel (Huntington). I like knowing that they are Volvo experts and they can pull up the history on my car on the computer. This car was a big purchase for me and I want to make sure to take very good care of it. More
My Volvo is 10 years old so I have had a lot of experience with your service department. I have always been treated very nicely and I like being able to get a loaner car when necessary. Stephon S experience with your service department. I have always been treated very nicely and I like being able to get a loaner car when necessary. Stephon Solomon was wonderful during my last two visits. Michael is also delightful to work with. So are Joe and Bob. More
Stephon was the best person I worked with at any dealer anywhere anytime hands down. We spoke on the phone many times during the time my car was in the shop, Stephon was awesome. Before this experience I anywhere anytime hands down. We spoke on the phone many times during the time my car was in the shop, Stephon was awesome. Before this experience I used to dread getting service on my cars, going forward I will always work with Stephon. More
Both Steve and Joe were extremely friendly, helpful and professional when my 2008 Volvo XC70 needed its bumper replaced. I lease the car from Hassell Volvo in Huntington and would recommend them highly in professional when my 2008 Volvo XC70 needed its bumper replaced. I lease the car from Hassell Volvo in Huntington and would recommend them highly in every respect. Thanks Steve and Joe. Jeff Mueller More
I dealt with Stephon when having me son's S80 and my daugher's S40 volvos serviced and repaired in March and again this past week. Stephon always dealt with me in a most professional and friendly manne daugher's S40 volvos serviced and repaired in March and again this past week. Stephon always dealt with me in a most professional and friendly manner. He identified the problems and then informed me of them and kept me aware of the status of the repairs. Stephon ensured that all repairs were properly completed and got me the best deals possible on my extensive repairs. The quality of work was excellant. I am sorry that the Hassel volvo service area is closing in Huntington and I can no longer relay on Stephon to take such good care of my children's cars. More
Today I needed to have the headlight changed. I went on my lunch hour and I was in and out in less that 20 minutes. It was great. Michael and his technician changed the bulb and delivered my car to me wi my lunch hour and I was in and out in less that 20 minutes. It was great. Michael and his technician changed the bulb and delivered my car to me with a smile on their faces. As always, the service department is a pleasure to deal with. I must also mention Joe. He is awesome as well. He is always very helpful and his service is second to none. Thank you. More
Dropped my car off for an oilchange, and the low coolant light had just come on that morning. I checked and saw that the overflow resivour was about an inch low. I thought they would just add an inch of ant light had just come on that morning. I checked and saw that the overflow resivour was about an inch low. I thought they would just add an inch of antifreze, change my oil and let me go. Joe called to tell me that they had discovered a hairline crack in the radiator seam and they would have to replace the radiator. They didn't have one in stock and would have to order it, and would have to keep the car overnight. He them called me a few hours later to tell me that they had a rediator at their other volvo dealership in GlenCove and they had it sent over to them and had replaced the radiator in my car and that it was all ready and I could pick it up. It's at least a half hour between dealership's and they went out of their way to get my car fixed asap. Great Job! More
My service light went on and Hassel Vovlvo of glen cove(NEAREST MY HOME) refused to shut it off, even after spending $300 on brakes, oil, filter, tire rotation etc. They said i did not have the 22,500 cove(NEAREST MY HOME) refused to shut it off, even after spending $300 on brakes, oil, filter, tire rotation etc. They said i did not have the 22,500 service done.Even after speaking with the sales manager and leaving several follow calls, he did not bother to return my phone call.I called the huntington dealersahip and spoke with Stephon who said come in anytime you want. I did so that same day and was treated with great care and service. I was in and out in less than 5 minutes. Stephon is quite an asset to your organization. More
This is my 3d Volvo and I have had nothing but the finest service from the service department at Hassel. From easy appointments,great service representatives and never bring back repairs to the great waitin service from the service department at Hassel. From easy appointments,great service representatives and never bring back repairs to the great waiting area and repairs done while I wait they have been everything a car owner could want from the repair side of a dealership. More