Glen Cove Volvo - Service Center

Roomy Car Just got the Volvo s90 model, it’s silver on the outside and black on the inside. Certainly a nice, roomy car, good for long-distance road trips or he Just got the Volvo s90 model, it’s silver on the outside and black on the inside. Certainly a nice, roomy car, good for long-distance road trips or heavy shopping. With qualities like that, I’d say it’s perfect, in my opinion. More

Regular service I just brought my s60 car for regular maintanence.... I have been in this place for already 2 and 1/2 hours and my car is not ready ... worst service I just brought my s60 car for regular maintanence.... I have been in this place for already 2 and 1/2 hours and my car is not ready ... worst service ever,.., it was terrible..., I was never approached to be told if my car was ready or not... terrible maintainence service More

Volvo service department The service I received after bringing my XC-90 recently is by far the best ever. Harris my service representive was amazing. He took the time to answe The service I received after bringing my XC-90 recently is by far the best ever. Harris my service representive was amazing. He took the time to answer and address my concerns. A true professional. I will always recommend Glen Cove Volvo because of him. More

Unexpected service On the morning of June 5th we were about to head by to Florida when the car would not start. Through the Hum system we called for roadside assistance On the morning of June 5th we were about to head by to Florida when the car would not start. Through the Hum system we called for roadside assistance and got a jump start. We then drove to Glen Cove Volvo and were met by Harris Pepper who logged us in and would serve us a soon as possible. They did just that. It wasn't long before they had checked out the electrical system and found that we needed a new battery which was still under warranty. A big thank you to Harris for getting us in and out quickly so we could start our long drive back. Arrived back in Florida with no further incidents. Dave H More

Robbery Beware of taking your car in for service here. My wife took our Volvo XC90 in for an oil change and walked out with a $495 bill! The anti skid light w Beware of taking your car in for service here. My wife took our Volvo XC90 in for an oil change and walked out with a $495 bill! The anti skid light was on which they said they would check and the car key was working intermittently which they also said they would check . In the end, they presented my wife with a $2000 bill to fix the issues and a $495 bill to tell us about the issues. This dealership should be ashamed to rip people off like this! I spoke to Mr. Harris Pepper over the phone and he claims all dealers will charge you to "diagnose issues" . $495 to diagnose an issue? This is a pathetic way to treat loyal customers. I would not recommend doing any business with this place! More

A WONDERFUL EXPERIENCE I came in to have my 2014 Volvo serviced on 8/3/16 but came away with a brand new 2016 . Thank You Mr. Jabir Choudhry for taking care of the transacti I came in to have my 2014 Volvo serviced on 8/3/16 but came away with a brand new 2016 . Thank You Mr. Jabir Choudhry for taking care of the transaction and for making the whole experience a very wonderful one. More

Exceptional service Bought my brand new 2016 XC90 for minor service and these guys are proficient, after all isn't that what matters when purchasing a car Bought my brand new 2016 XC90 for minor service and these guys are proficient, after all isn't that what matters when purchasing a car More

Unbelievably high service cost. I did an oil change for my XC60 here and was charged $183.33 before tax (10% off discount applied). It included 9 qts of engine oil (yes, not 7.8 qts I did an oil change for my XC60 here and was charged $183.33 before tax (10% off discount applied). It included 9 qts of engine oil (yes, not 7.8 qts as the owner's manual shows), and 1 hour of labor. I had very good experience doing service here when it was Hassel Volvo Glen Cove, and I had never seen such ridiculous prices. Probably the new owner changed its strategy to earn money. More

I THOUGHT I HAD A GREAT BUYING EXPERIENCE I TRADED IN A VOLVO FOR A 2011 C70. THE MANAGER PUT EVERYTHING TOGETHER AS I THOUGHT THE CAR WOULD NOT FALL WITHIN MY BUDGET. HE TOLD ME THE CAR HAD A I TRADED IN A VOLVO FOR A 2011 C70. THE MANAGER PUT EVERYTHING TOGETHER AS I THOUGHT THE CAR WOULD NOT FALL WITHIN MY BUDGET. HE TOLD ME THE CAR HAD A 50,000 FULL MAINTENANCE GUARANTEE AND I WOULD GET A 100,000 MILE BUMPER TO BUMPER WARENTEE ON TOP OF THAT. THE PAYMENTS WERE JUST A COUPLE OF DOLLARS OVER BUDGET WHICH WAS OK. I SHOULD HAVE REALIZED HOW SCREWED I WAS GETTING WHEN I CAME BACK TO SHOW MY WIFE THE CAR AND THE CAR I THOUGHT WE HAD DECIDED ON WAS NOT THE ONE I WAS GETTING. NICE BAIL AND SWITCH. ALTHOUGH I WAS NOT THRILLED WITH THE COLOR I WAS INTO GETTING A CONVERTIBLE AND LET IT SLIDE. THE MANAGER CAME AND SHOWED ME THE PURCHASE CONTRACT WHICH I READ. HE SAID HE WAS TAKING IT TO MAKE A COPY AND I DID NOT REALIZE UNTIL A FEW MONTHS LATER MY 60 MONTH PURCHASE MAGICALLY BECAME A 72 MONTH. I CALLED THE DEALERSHIP AND WAS TOLD THE MANAGER WAS NO LONGER THERE. ALTHOUGH I KNEW I READ 60 MONTHS AS I HAVE BOUGHT AND LEASED MANY CARS IN MY TIME I NEVER THOUGHT TO READ IT AGAIN JUST A FEW MINUTES LATER. WHEN I CALLED TO MAKE A SERVICE APPT. I SPECIFICALLY VERIFIED THAT I WAS NOT TO HAVE ANY BILL AND THE SERVICE WAS UNDER MY 50,000 MAG. WARRANTY. I MADE AN APPT FOR A CAR. IT WAS ABOUT 3-4 WEEKS AWAY AS THEY SAID THEY Had no cars available until then. i set my schedule around dropping off the car and as i was leaving to go to the dealership i received a call that someone had not brought back the car on time and they didn't have one. since i had made my schedule it totally screwed up my day but things happen. when i called to set a new appt, i was told i had to wait 3-4 weeks. i was angry and said why since the dealership screwed me up but was told that is all they could do. i called the day before the appt and again verified i was covered for everything and they said yes. i got to the dealership and was waiting for my car when service asked me to sign the paperwork. i said i would not sign anything that was not filled in. he said it would be about 500-600 dollars and when i asked why he said my car was over 36,000 miles and out of coverage. i said i had 50,000 miles coverage plus the 100,000 and was told my car was not covered for 50,000. i got my car back and left totally disgusted. seems everything i was told was bs. about a month later my odometer hit 35,000 miles so so much for the warranty. i was also told that my final service was done when i got the car at 32,000 miles which the manager did. so much for certified cars. they never even changed the winshield wipers and i needed a new battery. although the people working there were very nice they could only do what they were allowed. i have sent 2 letters to the owners and never heard back. i spoke to the salesman and he was very sorry and i believe him. the manager took over the deal from the start. since the few months that have passed my wife who was looking at the big wagon has gotten a nissan. my son in law who like the s60 which i had got a bmw and my daughter who liked the smaller wagon also got a bmw. hassell lost out on over $100,000 plus because of this. still never heard back from the owners. i plan on taking this to consumers and bbb and seeing if i have any luck with the atty general. if i had at least heard back from the owners maybe something would have worked out. david miller ps sorry i went from capitol letters to small. More